I regret getting this system and app
Yes, it seems to work, but there are problems, both with the way the camera works, and with the app. First the app, the “More” tab is often not available, I signed up for the highest price plan, but the app forces me to still use the 7 day trial, limiting my access to live video, there is no back button from some screens leaving me trapped, have to turn the IPad off/on to escape, and most frustrating of all, there is no way to pause recording when I’m at my remote property, and don’t need fuzzy pictures of myself. Someone didn’t think this through, I’ve mounted the camera high, so I don’t want to get out the ladder each time I arrive to physically turn the unit off. The system, seems well built, but the delay in inputting settings and getting initial photos should have been explained better in the advertising. Honestly, after paying nearly $700 for the device (V300), and a year of premium service, I feel I have not received value for my money.
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Not worth it
Camera and app are frustrating. Camera is constantly disconnecting, will get grass blowing in the wind but miss a car right in front of it, app won’t load. The camera and subscription are way too expensive for all these problems.
Garbage
The cameras connection is complete garbage and customer service is non existent. Several years of trying to keep them going with loosing connection every other week and zero help with connection issues. Several cameras in the center of large city with zero connection issues with anything other than these POS cameras. Look elsewhere and cancel your monthly subscriptions!
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Does not work
On a call twice with support. Support is bad. They do not know what they are doing.
Inconsistent performance
The more I think about it, the more this is a 1.5 star versus 2… the app is mediocre at best, the performance of the camera is so inconsistent it’s frustrating even on a good day! The customer service is 4.5/5 stars via Facebook messenger - they are quick to respond and helpful, but the product overall is just bad. Video and picture requests often fail, the app is slow and clunky. Simply pit, I cannot recommend this product.
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