East Coast Credit Union User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral3.2% of reviews
Negative experience46.8% of reviews

~ Based on 62 written reviews from the US App Store.

Is East Coast Credit Union Safe?

East Coast Credit Union appears safe based on user ratings. AppsHunter Safety Score for East Coast Credit Union is 87/100.

This assessment is based on 37 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
0.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 32 App Store ratings for East Coast Credit Union.

Is East Coast Credit Union Legit?

East Coast Credit Union appears legitimate, with a few gaps. AppsHunter Legitimacy Score for East Coast Credit Union is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

App gets worse with every “upgrade”. Pick a lane and stay in it

Signing out

Constantly signing me out even when I ask it to remember me.

Great Financial Institution

Excellent service, a happy member for 60 plus years.

Local credit union is the best!

Louisdale credit union is the best. Wonderful staff, friendly service. Our main banking institution for over 54 years. App is easy to use, can access anytime anywhere.

East coast app

Very easy to use.

Void cheque information

Cannot get this

Smooth

So far, the app is quick, and its layout and design function in a manner very similar to the CU’s internet site, which has made it very easy to navigate. It fits into my life and the way I use the Credit Union.

EFFICIENT SERVICE

Great service and easy to use

Multi-year issues, no fix in sight

The app will sporadically stop loading and make you open/close it a dozen times before it works. Such a simple bug but so time consuming to deal with, especially in a rush. It’s been like this for YEARS and still hasn’t been fixed.

Face ID won’t work

Face ID stopped working

Great App

Easy to use layout, not the most appealing user interface but it’s not a huge national bank anyway, so that is not a huge deal.

What Adam seaward thinks

Your app needs to be re written by someone who actually knows what they’re doing. It’s horrible. Rarely actually works

Account

Prefer the old way the account set up used to be.

Staff

Great Personality and helpful!

Worst app ever

Not good not once did I go on this app and it work for me I keep getting the same message over and over ( an error has occurred) it’s like a child developed it 0 stars for this app

FIX YOUR APP

by far the worst banking app ever, we should not have to repeatedly open & close the app 8 times before it freaking works. it is so incredibly frustrating & im getting to the point where im about to switch banks because of it. this is ridiculous, fix your app!!

Thoughts on eccu

The best bank ever. Love the people and the interactions I get every time I go there ! Each branch I visit has wonderful people eager to help with my banking needs, I appreciate you all !

Constantly crashing

By far the worst banking app out there. Constantly crashing. Having to open and close the app a dozen times before it finally works is very frustrating. Also enough to make me switch banks. Please fix your app.

Best decision yet

I recently joined ECCU and it was the best decision I’ve made yet. Friendly staff over the phone and in branch. My concerns are addressed and I feel appreciated as a member.

East Coast Credit Union,Fall River NS.

Real people who care about you and your banking issues…highly recommend them for advice and banking needs !!!!