Eastman Credit Union User Reviews

Customer Experience

Positive experience71.3% of reviews
Neutral4.8% of reviews
Negative experience23.9% of reviews

~ Based on 209 written reviews from the US App Store.

What users say

Is Eastman Credit Union Safe?

Eastman Credit Union appears safe based on user ratings. AppsHunter Safety Score for Eastman Credit Union is 97/100.

This assessment is based on 33,327 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 29,368 App Store ratings for Eastman Credit Union.

Is Eastman Credit Union Legit?

Eastman Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Eastman Credit Union is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Eh

It kind of sucks because the app never wants to open. It crashes. It’s just a pain. I wish they’d fix that. It’s nice besides that issue.

Good

Great app

Best to Worst

ECU has made this app so easy, that my teenage sons are able to do their own banking. Thank you, ECU! However, now every check deposited remotely, is under review and slow to post when it’s accepted. New improvements have slowed down the once best app.

Fraudulent detected

Eastman credit union is very quick at detecting fraudulent activity on your credit or debit card. I’m glad they stay on top of it; otherwise, my money could have been stolen.

ECU

love you guys. Great to deal with

My opinion

I find this app user friendly and very helpful!

Hard to get checks accepted

Declined over and over and takes hours in between

App will not load into loading screen

App won’t load called Eastman and they said it was a phone issue

Bad notifications

App shows vague notifications and won’t let you click on them. They have no information. Who at ECU thought these were a good idea ?

Best Banking App EVER!!!

This is the absolute BEST banking app that I have EVER used or had!!! Excellence at its best!!!

Awesome

Love Eastman credit union they are best people .plus they go extra mile for the customer. They helped me rebuild my credit and life over thank you ECU

Great!!!!

This bank, app, and the people at Eastman are truly the nicest, most southern hospitality type people you will ever meet. Their locations are clean, their people are welcoming, and their app is user friendly. I will never leave here.

Review

Easy to use app

User friendly except for online deposit software

Never happy with the online deposit software. Too glitchy!

Intuitive

Easy to use, and convenient.

Great Bank

Best bank hands down

Quick

So easy!

Best Credit Union

I’ve banked at ECU for many years. I’ve banked at others in the past but there’s no comparison to Eastman.

App not working after recent update

After the recent app update my ECU app is no longer working. It’s does my Face ID check twice this it just gets stuck on “Please Wait” I have deleted the app then reinstalled the app and is still not displaying my account. Horrible update!!!!

It’s with me all the time.

It is nice to know what I have all the time. And if there’s any problems, I can always call you guys and always do a great job and helping me out. Thank you!