First review
Very useful for personal accounts to keep track of spend and budgeting
Very useful
Works great and keeps your records so you can go back to previous jobs for information
Response from developer
Thank you for taking the time to write this reviw, and for the 5* Rating!
Could be improved
Lacks features that are standard across accounting apps.
Siri Shortcuts,
Scheduling jobs
Bank Acct linking - website says coming soon, but when?
One glitch, when adding a time entry. If you leave the time entry edit page mid way through, all the information is lost when you return to complete the information. Forcing the user to re-enter the information.
Whilst it does the basics well, these additional features would make it much easier for the sole business person.
Siri Shortcuts,
Scheduling jobs
Bank Acct linking - website says coming soon, but when?
One glitch, when adding a time entry. If you leave the time entry edit page mid way through, all the information is lost when you return to complete the information. Forcing the user to re-enter the information.
Whilst it does the basics well, these additional features would make it much easier for the sole business person.
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Easy and best
Easily the best app to maintain personal and business accounts.
Response from developer
Thank you so much for your 5* review.
ล่าสุด…บันทึกวันที่ย้อนหลังไม่ได้ครับ
เมื่อช่วงสิ้นเดือนที่ผ่านมา ไม่สามารถบันทึกวันที่ย้อนหลังได้ พอเลือกกดวัน/เดือน/ปี ที่ต้องการ วันที่จะเด้งไปเป็วันที่ 2 มกราคม ค.ศ. 1970
ส่งบันทึกหน้าจอปัญหาที่เกิดขึ้นไปที่ฝ่าย Support แล้ว แนะนำให้ลบและลงแอปใหม่ พอทำตามแล้ว เกิดปัญหาใหม่ ไม่สามารถ log in ได้อยู่หลายครั้ง จนครั้งล่าสุด log in ได้ แต่สูญข้อมูลบางบัญชีไป และปัญหาเรื่องวันที่ก็ยังแก้ไขไม่ได้
ได้ส่งบันทึกหน้าจอปัญหาที่เกิดขึ้นไปที่ฝ่าย Support อีกครััง แต่ก็ยังไม่ได้รับการตอบกลับใดๆ น่ะครับ 😢
ส่งบันทึกหน้าจอปัญหาที่เกิดขึ้นไปที่ฝ่าย Support แล้ว แนะนำให้ลบและลงแอปใหม่ พอทำตามแล้ว เกิดปัญหาใหม่ ไม่สามารถ log in ได้อยู่หลายครั้ง จนครั้งล่าสุด log in ได้ แต่สูญข้อมูลบางบัญชีไป และปัญหาเรื่องวันที่ก็ยังแก้ไขไม่ได้
ได้ส่งบันทึกหน้าจอปัญหาที่เกิดขึ้นไปที่ฝ่าย Support อีกครััง แต่ก็ยังไม่ได้รับการตอบกลับใดๆ น่ะครับ 😢
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Unlimited transactions
I have the silver account that’s says I have unlimited transactions now it says have reached my limit and have to pay more don’t agree with this and you cannot find anywhere to get support
Major problems with app
I’ve got a major problem with the app. I can’t contact anyone. I don’t know what to do. I’ve been using EasyBooks for around 10 years now and now I can’t get access to it.
Great System
It makes life so much easier and I am all for a easier life
Not ideal
Have had lots of issues with this app it has now charged me for a monthly subscription despite paying for a yearly fee
Cancelled
I cancelled this a while back ( or so I thought did). They’ve continued to charge my card for the last 6 months at $21 a pop. NONE of their packages are that price. They are $9.99, $11.99, and $14.99. So what is the $21 for. I’m not even sure how to unsubscribe, this app does show up in the subscriptions portion on my iTunes account which is where I cancelled it from the first time. Not happy at all.
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Akther
Ok
Request
Can we have a Version in Spanish
Does the company that owns this still exist
Promised updates in 2020 nothing , no promised bank feeds, also promised a windows version in 2020, nothing, cannot import on ios , so need a mac for one operation a month , cancelled and moved to Xero as no new developments or updates since 2020
No Customer Service Support
Despite writing software related syncing issues, there is no response from the developer despite taking money in advance.
If they need to grow then they need to work on improving customer support seriously
If they need to grow then they need to work on improving customer support seriously
Response from developer
So sorry you are having problems. We are not quite sure what the issue is, so we need more information from you to fix it. Please fill out the form at http://support.easybooksapp.com/discussion/new That will provide us with details about your account so we can get on with solving the issue.
Contact
Issues getting support
Do not trust
I was prompted to transfer my data from easy invoice then received an email saying something had gone wrong with the migration. I contacted customer support who responded almost immediately but said since I don’t have a paid subscription I am not eligible for support… so you lost my data and won’t help me retrieve it and gave me to advanced notice or time to back it up first. Do not trust this company.
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How to transition from EB Lite to Easy books paid subscription
Logged the below via their ticketing system to get the issue sorted, even after I’m happy to pay the subscription. It’s been two days since I logged the ticket and so far no response! I’m literary recording my business transactions on paper.
“I'm an EB Lite user, since the last iOS update the old app seems to crash, as a result I'm unable to run my businesses and I'm in a lot of trouble and deep stress.
I'm happy to purchase the paid subs however i need to make sure that all my businesses and past transactions including information can be transitioned from the back up to the new subs.”
“I'm an EB Lite user, since the last iOS update the old app seems to crash, as a result I'm unable to run my businesses and I'm in a lot of trouble and deep stress.
I'm happy to purchase the paid subs however i need to make sure that all my businesses and past transactions including information can be transitioned from the back up to the new subs.”
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Good
Salse report with quantity update in reports ….need
Response from developer
Hi, thanks for the review. If you can contact our support team, they will be happy to assist you with this. Please make sure that you contact them with the same email address that you use to log into the app using http://support.easybooksapp.com/discussion/new , then they will be able to see your account details. Thanks!
EB Lite
Can you please fix EB Lite. It’s stopped working with iOS 17 on iPhone 14 pro max.
Thanks in advance.
User of your app since 2012
Thanks in advance.
User of your app since 2012
P&L Consolidation
Consolidation date is sucked in 1970, please kindly check and fix it.
แก้วันที่ไม่ได้มันย้อนกลับไปค้างอยู่ที่ปี 1970
แก้วันที่ไม่ได้มันย้อนกลับไปค้างอยู่ที่ปี 1970
