Easy cert
Started off well but customer service is terrible takes weeks to get an answer I had fully paid for the software and it took ages to get answers why it was not working
A lot better to go with the New AI units simple and faster with everything stored in the cloud
A lot better to go with the New AI units simple and faster with everything stored in the cloud
Software Gone downhill
HAs massively gone downhill, arrogant customer service and software seems to delete everything !
Very Poor - no communication
Certs out of date - fire cert still showing 2017…..
Poor support
Had a couple of issues recently and one am still waiting for a response weeks later the other I’m waiting for an update to be pushed out to correct Information on a certificate that is 8 years out of date, they have not responded to my request to advise how long this will be and my software license is soon due to expire so likely to change provider now.
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Mathew
Great app. There is a 2 day wait for the refresh but it’s worth waiting. Super easy to work and produces a pro cert. My clients are happy so that’s the main thing.
