Cloud Sever Setup
The fact that this software can only be used on IOS or Microsoft but not be able to share the same cloud server is shocking. If your company use Apple AND Microsoft then unfortunately you will have choose one and stick with it because there is no way for an Apple user and a Microsoft user to share the same cloud server. Basically this means that you will only be able work remotely between each other if you all have the same ecosystem. I thought it would be simply enough to buy a cloud server and everyone in a company be able to access it regardless of what ecosystem they are using it’s still the same bloody cloud server is it not!? We bought this software before we knew about this problem and coincidentally it’s not mentioned AT ALL on the Tysoft website he just expects you know everything 🙄🤬
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Easy cert
Started off well but customer service is terrible takes weeks to get an answer I had fully paid for the software and it took ages to get answers why it was not working
A lot better to go with the New AI units simple and faster with everything stored in the cloud
A lot better to go with the New AI units simple and faster with everything stored in the cloud
Software Gone downhill
HAs massively gone downhill, arrogant customer service and software seems to delete everything !
Very Poor - no communication
Certs out of date - fire cert still showing 2017…..
Poor support
Had a couple of issues recently and one am still waiting for a response weeks later the other I’m waiting for an update to be pushed out to correct Information on a certificate that is 8 years out of date, they have not responded to my request to advise how long this will be and my software license is soon due to expire so likely to change provider now.
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