Double charge and hard to unsubscribe
complaint regarding my subscription.
I subscribed to the 12-week plan, but my account only shows a 3-week plan. This is not the plan I purchased.
In addition, I did not subscribe to the Personal Coach service, but I was charged for it automatically. I would like this charge to be reviewed and refunded if it was made in error.
I also want to cancel my subscription to avoid being charged on my next billing date. However, I can only cancel the Personal Coach service, and there is no option to cancel the weekly plan.
I subscribed to the 12-week plan, but my account only shows a 3-week plan. This is not the plan I purchased.
In addition, I did not subscribe to the Personal Coach service, but I was charged for it automatically. I would like this charge to be reviewed and refunded if it was made in error.
I also want to cancel my subscription to avoid being charged on my next billing date. However, I can only cancel the Personal Coach service, and there is no option to cancel the weekly plan.
Show more
Shady
They still charge you even when after you cancel. Shady app
Not so good
Often it will not take manual comments. Also when taking picture of an item , Say a loaf or bread or box of cereal it gives numbers for the entire item. Not a serving. I find this very frustrating compared to other calorie keeping apps. I do like that it breaks down your healthy rate on the food added
Show more
Disappointed
I subscribed to 3 months membership but when I started using the app was giving me less than half app capability and asking to pay more money to get the full app capability. I cancelled my subscription!
Disappointed
I’ve been using this app.
I’ve paid for the pro-experience.
Everything was nice. But just today it begun with not accepting my images of my meals.
No matter what I did it wouldn’t take it.
I deleted it. Redownloaded it tried it again. Still nothing.
I’ve tried to do it manually too.
It’s not accepting it.
I sent the contact me. Via email.
This sucks because I really liked this app a lot. And kept on talking to people about it. And here I am.
Having dumb issues.
I’ve paid for the pro-experience.
Everything was nice. But just today it begun with not accepting my images of my meals.
No matter what I did it wouldn’t take it.
I deleted it. Redownloaded it tried it again. Still nothing.
I’ve tried to do it manually too.
It’s not accepting it.
I sent the contact me. Via email.
This sucks because I really liked this app a lot. And kept on talking to people about it. And here I am.
Having dumb issues.
Show more
