Not Worth It
I have the old app and login and it won’t let me use that information so I had to make a new account and it’s still not allowing me to even get into using the app. Not worth it!
I like the app
I’m glad they made an app where you can check how much you have on the card….(:
Not available in Arkansas
When will Arkansas be available on this new app?
Terrible
This new app is terrible. It keeps showing you the same information, it’s riddle with ads, like everywhere, and keeps asking my top sign in, even during the same session. Terrible app.
New App
The new app works great!
No money load
Only thing I don’t like is that it doesn’t show when money was loaded like the last app. I love the features.
App Sucks
The app sucks for the following reasons: During initial setup I chose to “hide” my card from my wallet (as a test run), and now the app (1) does not list my transaction history on the home tab, only my balance at the top which does nothing when I tap it (2) does not list my card on the wallet tab or the account tab (account>card management), and (3) does not list card on the account>support page which it requires in order to connect with support. In other words, my card is not listed anywhere on the app except for my balance on the home page. I cannot find the card, unhide the card, freeze or unfreeze the card, change its PIN or anything, not even get activate a support request. I’ve had to post this dang review in hopes of getting support to contact me to help me. Therefore, your app sucks.
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ads in app
new app is garbage when you got ads in the middle of the app is so ignoring, im keeping the old one instead
Feed up with Elevator music
App was a lot faster to use when canceling my card than having to wait on the phone for representative that you can’t even understand
Don’t like it
I don’t like how it don’t include New York I like the old one better
Login issue
Downloaded the app, I keep getting unknown error when trying to login!
Feels like half the app is missing
The new app does not have the options to block online or out of state transactions. The screen shots here clearly show this as an option, but under Card Management the only thing I can do is freeze or unfreeze the card. Will be sticking with the old app until this is fixed. (I’m in NH.)
Bizarre rollout ; no resolution
Here has been the rollout in my corner of southeast MN:
1 - new system is coming! Stay tuned!
2 - stay tuned!
3 - after staying tuned for over two months EBT/FIS/whatever county shuts off EBT function around a week ago without notification (mid June 26) ; SNAP stops working at POS
4 - “get the new app!”
5 - get it (this app)
6 - “it doesn’t work in your state! Stay tuned!”
7 - right. How do we get EBT cards working without focusing on the app?
8 - “get the NEW! app! Not the one that would have been helpfully named’FIS EBT 2026’”
9 - no support inMN - as we just discussed four lines up in this chat; need service reengaged/flag cleared
10 - “replace your card!”
11 - will that resolve anything?
12 - “I don’t know!”
12.1 - “escalate human”
12.2 - “To check your balance and reset your pin…”
13 - the balance is currently at hundreds of x this bottle of Arizona Ice Tea… how do we enable this now disabled card?
14 - “by staying tuned!”
I picked the word “bizarre” after careful consideration because…it’s appropriate and short.
Last resort: engage the county. Wrongmove.tv
“This is FIS, or adjacent to FIS, but it’s not us. We can tell you youre entitled for $x a month of SNAP on this date. We’re sorry.”
Which is accurate; that is the current boundary in my 4 years of experience with these orgs through charges.
So tldr: not happening in MN plus the go live appears to be shutting down legacy support in some (ie my) cases. Read the other reviews re “it’s odd that an app that does nothing was released.”
Ps. Yeah let’s get on that dark mode issue. Priority one.
1 - new system is coming! Stay tuned!
2 - stay tuned!
3 - after staying tuned for over two months EBT/FIS/whatever county shuts off EBT function around a week ago without notification (mid June 26) ; SNAP stops working at POS
4 - “get the new app!”
5 - get it (this app)
6 - “it doesn’t work in your state! Stay tuned!”
7 - right. How do we get EBT cards working without focusing on the app?
8 - “get the NEW! app! Not the one that would have been helpfully named’FIS EBT 2026’”
9 - no support inMN - as we just discussed four lines up in this chat; need service reengaged/flag cleared
10 - “replace your card!”
11 - will that resolve anything?
12 - “I don’t know!”
12.1 - “escalate human”
12.2 - “To check your balance and reset your pin…”
13 - the balance is currently at hundreds of x this bottle of Arizona Ice Tea… how do we enable this now disabled card?
14 - “by staying tuned!”
I picked the word “bizarre” after careful consideration because…it’s appropriate and short.
Last resort: engage the county. Wrongmove.tv
“This is FIS, or adjacent to FIS, but it’s not us. We can tell you youre entitled for $x a month of SNAP on this date. We’re sorry.”
Which is accurate; that is the current boundary in my 4 years of experience with these orgs through charges.
So tldr: not happening in MN plus the go live appears to be shutting down legacy support in some (ie my) cases. Read the other reviews re “it’s odd that an app that does nothing was released.”
Ps. Yeah let’s get on that dark mode issue. Priority one.
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New app
I am trying this new app for the first time so don’t really have any negative refuses about it
Not supported at this time
The original app says to log into the new app however, the new app doesn’t recognize the login information so I go to create a new account and it says sorry we don’t support my state EBT card yet. Why tell users to use a new app when it’s not even supported yet?
What were they thinking?
I can’t explain how frustrating it was going through the process of getting this new app up and running. In probably three years I don’t think I ever had a single issue with the previous app, but thought maybe this could possibly be an improvement.
I was dead wrong. Username and password, no problem. Setting up 2 factor authentication was an absolute nightmare. Code failed to text first time, emails were USPS slow. Overall took 45 minutes to an hour of constant checking, rechecking, reentering info, all for an app that might be “pretty” but is totally inefficient, and wants extra steps over what was a pretty much hassle free app previously.
One star is a bit generous at this point. Instead of focusing on form, work on function, this app gives information, it’s not for art.
I was dead wrong. Username and password, no problem. Setting up 2 factor authentication was an absolute nightmare. Code failed to text first time, emails were USPS slow. Overall took 45 minutes to an hour of constant checking, rechecking, reentering info, all for an app that might be “pretty” but is totally inefficient, and wants extra steps over what was a pretty much hassle free app previously.
One star is a bit generous at this point. Instead of focusing on form, work on function, this app gives information, it’s not for art.
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EBT AZ
Was easy to create an account and enter my card. It has proven to be a valuable tool in keeping up with my benefits.
Dark mode please
Can we get dark mode added to the app and the ability to see our card number
Need it
Come on let me go in NH it is not ready ljease do now for NH please do it asap I need it badly I want this open for me to set up I need balances etc please fix it asap for NH
Sticking with propel app instead !
It wouldn’t let me log in with my email and password that I use on the old ebtEDGE so I had to create a new account I was able to create the new account and add my WIC and EBT cards BUT this app literally doesn’t show any pending transactions it doesn’t show you when your EBT is going to deposit like the old ebtEDGE I hate that I need to see when my EBT is going to be deposited it’s reassuring to see it the night before. I will probably just stick with propel unless they update the app to add pending transactions also you can’t even see any deposit history or deposits at all. I don’t like it at all.
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