Cannot book rides due to app failures
Repeated error messages. Cannot add any required info (such as phone number) to book. Endless error loops. Nice concept, terrible execution. Waste of time, unfortunately.
Unhandled error
Confusing app. Booked ride to the airport, chose the option to book ride on my return, but kept getting error “null is not an object evaluating c.customer”. Gave up then realized I had changed the date on my first ride. Wish the app was easier to use, because we loved using ecarra before covid.
Ride approved then canceled.
Love the idea.
Love the concept.
What I did not like was booking a ride around 8AM, it being approved shortly after, and by the evening (close to pick up time) no driver assigned, and the ride being canceled/declined AFTER I placed a call to basically ask if I was being picked up.
Had to rely on Uber. The Uber turned out to be fine and wasn’t much more expensive than the ride I booked but it was more about the experience.
Never even got a call back explaining what might’ve happened.
Simply got a notification from the app saying the ride was now declined.
Love the concept.
What I did not like was booking a ride around 8AM, it being approved shortly after, and by the evening (close to pick up time) no driver assigned, and the ride being canceled/declined AFTER I placed a call to basically ask if I was being picked up.
Had to rely on Uber. The Uber turned out to be fine and wasn’t much more expensive than the ride I booked but it was more about the experience.
Never even got a call back explaining what might’ve happened.
Simply got a notification from the app saying the ride was now declined.
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Really great experience
What a joy to get off a 4 hour flight…and have a TESLA waiting for us. Exactly as pre-ordered. For right around what I used to pay Uber for a more, shall we say, mediocre experience. Only eCarra in the metroplex for us going forward!
You app crashes upon sign in.
Your app is getting a fatal error, when trying to login via Facebook.
Response from developer
Thank you for the feedback! We have found the issue that you ran into and remedied it in our most recent update. Please let us know if you have any additional questions or issues while using our service.
