Self employed
Most comfortable shoes I ever owned 😊
No store close
My Doctor told me to where these shoes and they work just wish we had a store in Virginia Beach
Fire
Best app to get accessories
Great to see shoes but…
Whilst looking for shoes, that feature worked but completing an order was near impossible, so had to use the website instead…also edits added to the website version were not synching to the app…
TERRIBLE customer service for Returns
They simply DON’T listen — they DON’T have a phone for you to explain your situation.
Thousands of bots to make you feel stupid for doing business with Ecco. Totally impersonal customer service policy.
I shot 4 simple emails explaining what happened — Basically I paid extra money cause I didn’t notice that there was a policy of discounting from the credit we had — they kept repeating it wasn’t their fault and they won’t fix anything.
I simply HATE it and I DO NOT recommend to anyone.
Thousands of bots to make you feel stupid for doing business with Ecco. Totally impersonal customer service policy.
I shot 4 simple emails explaining what happened — Basically I paid extra money cause I didn’t notice that there was a policy of discounting from the credit we had — they kept repeating it wasn’t their fault and they won’t fix anything.
I simply HATE it and I DO NOT recommend to anyone.
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