Review
We don’t get enough transfers
Horrible App
You can’t see much about your account ! It doesn’t let you transfer funds when you need too only like once or twice before you have to do it at an atm. The app often stops working . 0/10
App
It’s crashed a lot trash app worse things ever hate it
Love it
Love it
Logging in
I am constantly having problems with logging in and trying to transfer my money. I had my password reset bc of this and now it’s doing it again
Great App And Credit Union Service To Members
Does a great job allowing me to easily and economically manage most of my routine credit union needs on-line. Sometimes there are minor glitches, but the glitches I have experienced were readily remedied by CU representatives who stand ready to assist all CU members.
Review
Very convenient and quick
Outdated app software
I think the app developers should consider looking at other banking apps to see how they differ. Before I was able to name my accounts at least since I didn’t have the MULTIPLE account numbers memorized, now it’s just the bare minimum. Account balance, transfer and deposits. What about a spending summary? Or the ability to transfer to other members? Or the ability to transfer to other banks? I mean anything?! As soon as I log in to the app I’m ready to log out.
This app is not aesthetically pleasing in the slightest nor does it update my account over the weekend. It’s missing pizzazz!!
I did give it two stars instead of one for the bare minimum info I do receive.
EDIT: there is a whole lot of cap in this app. Where can you see pending payments in the app? I see the pictures show it but my account NEVER does?! 🧐 also, how do you have account numbers showing as account names? Mine show as xxxx1234-1.
This app is not aesthetically pleasing in the slightest nor does it update my account over the weekend. It’s missing pizzazz!!
I did give it two stars instead of one for the bare minimum info I do receive.
EDIT: there is a whole lot of cap in this app. Where can you see pending payments in the app? I see the pictures show it but my account NEVER does?! 🧐 also, how do you have account numbers showing as account names? Mine show as xxxx1234-1.
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Glitchy
This app is glitchy. The old version was more reliable. I have trouble logging in a good bit. I also don’t like that I can’t see more detail in my account overview. I want to see balances after each debit or credit.
Easy to use
I like the interface and how easy it is to find what I need. I have had some consistent trouble with internal transfers through the app - I wish that could be fixed but it may just be an issue with my phone...
Much better!
So much better already after only using it for 1 day! Great job on the update!!
I’m Almost Done with eCO
I agree with previous comment. I have always had problems with the app! I think the CU operations lack a lot: incredibly long line inside and in drive through, website issues, not enough staff to handle customer load, but the absolute worst is the mobile banking app. I’m re installing it for the third time now! The only thing I think eCO has going for it is the employees. They are efficient, friendly and always cheerful.
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Not happy
Half the time I cant log in if I can and transfer money it states error I transfer again then it moves money twice. Mobile deposit is not on the update either. Come on I love the CU but if I can’t use the app consistently I may change where I keep my money.
I have never hated an app more
The old app for this bank never failed me but this new one has messed up every single time I’ve used it. The touch id never works, it removed 4 characters from my username and saved the incorrect one between logins, and when i type the correct username and password, it still doesn’t work most times.
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No Check Deposit/Sign-In Bugs
You are supposed to be able to deposit checks through this app. I am enrolled online, so I should be able to see an option for check deposit. I also can never use Touch ID. I get an error every time. Useless.
