Kate
I just want to point out that because of this app all my devices got cloned from the property manager and I am absolutely livid. Almost 2 months of fixing this and still no where
Generac Co Get Your **** Together!
It’s 2025 with AI practically wiping my butt for me. I have 9 buildings with 15 thermostats each. They require onsite management to control grouped areas or entire areas from an app, not a desktop.
Ecobee removed grouped functionality from standard app to upsell ($2 per month per stat) the building system.
Luckily I tested this subscription on my personal home first. The App was made by an intern. No functionality, no group control, no building one set control.
This saved me $3,500 a year in subsriptions by NOT moving forward with Building Systems.
Ecobee removed grouped functionality from standard app to upsell ($2 per month per stat) the building system.
Luckily I tested this subscription on my personal home first. The App was made by an intern. No functionality, no group control, no building one set control.
This saved me $3,500 a year in subsriptions by NOT moving forward with Building Systems.
Show more
This App Stinks!
It always has issues loading, it is very slow, you can’t select multiple thermostats at the same and turn them on or off, you can’t schedule what time the thermostats turn on and or off. This app needs a massive update to get any better.
Overpromise and underdeliver
Unfortunately the entire Smartbuiding app and web portal fail to deliver on the basic promise of group scheduling of multiple thermostats.
First, the mobile app lacks any scheduling or device setting features at all. It’s almost useless.
The portal, which is designed to do the heavy lifting and which touts group scheduling as it’s main feature, does not allow you to set schedules across multiple thermostats by group, unless you limit your comfort settings to the default “Home, Away or Sleep.” These setting do not make sense for a commercial building, nor are they adequate for a Commerical location.
Forgot trying to setup an “Occupied, holiday or unoccupied” comfort setting, because you cannot copy any of it over to your other thermostats.
Sadly, ecobee’s Smartbuilding platform fails to deliver on the most basics promises.
First, the mobile app lacks any scheduling or device setting features at all. It’s almost useless.
The portal, which is designed to do the heavy lifting and which touts group scheduling as it’s main feature, does not allow you to set schedules across multiple thermostats by group, unless you limit your comfort settings to the default “Home, Away or Sleep.” These setting do not make sense for a commercial building, nor are they adequate for a Commerical location.
Forgot trying to setup an “Occupied, holiday or unoccupied” comfort setting, because you cannot copy any of it over to your other thermostats.
Sadly, ecobee’s Smartbuilding platform fails to deliver on the most basics promises.
Show more
Zero stars
App hasn’t worked in months. Back when it did work, it was horrible. You can do so much more with the regular ecobee app. Since SmartBuildings is a paid service, I would expect better functionality and reliability. FAIL.
