ECU Cards User Reviews

What users say

Top reviews

No balance payment

I really love ECU the rates are great and the service is to. But this app has no way to make a payment, or even find a way to.

What happened?

All of a sudden I don’t get texts when I use my debit card to purchase something

Great feature

This is such a great asset to being able to lock down your card when necessary.

Great App

This app is fantastic! I’ve never had any problems whatsoever. I have read a few of them reviews and people seem to have trouble talking about using two different Apps? Only one App is needed. It’s the regular ECU app. I hope that helps people?
You can also turn off push notifications in your settings. If I had to say one thing bad it would be the option of the quick balance check is no longer available, but I am not even sure if that’s Eastman‘s fault. I think it has something to do with my iPhone software update for iOS 26.1.
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Eastman

These is the best bank ever :)

ECU is great!

I love the service I receive from ECU!

Card

Great Service and Security

Control

I do have control of my account. I get notifications when a charge comes in and appears suspicious.

It’s good but why do we need this?

I have 0 complaints with the this app so far but all of the features here should just be included in the ECU Mobile app. It’s just kinda clunky to have 2 separate apps for the same bank.

Secure

This app is so user friendly and secure. I truly appreciate banks that focus on the security of their customers.

Nice App, Goes down a lot though

Like it says above, this app is good, when it works. I’m not sure if I just have bad luck with this app, but any time I try to use it it says “Sorry, we are unable to process your request right now. Please try again later.” It only works half the time I try to use it.

Never works

It was great and super convenient when it worked. Now it always tells me it is unable to process my request. It’s concerning when I can’t find my card and want to freeze it until I find it for sure and the app never works. Very irritating. Wonder if other banks have this app that really functions. It’s worth looking into
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Glitchy

I have to keep deleting and reinstalling this app because it says sorry, we are unable to complete your request at this time. Please try again later. But later never happens

Lost cryptocurrency recovery

I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz.
Unfortunately for me, I invested 80,000
GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 280,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of itech koa. So i file a report and he was able to help me get back all my lost funds within two weeks. I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to itechkoa@Gmail.
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Transactions unavailable

Unable to report suspect transactions

My review

I love Eastman Credit Union I love the fact that you’ve been around scene I was a child And I’m getting old You have the best customer service I have ever experienced with any company I have ever used..You help me when I need a loan you make it happen and you always call me or message me when you see anything unusual you don’t just shoot me a message you take the time to call me ..I love my ECU AND AM AVAILABLE FOR COMMERCIALS…LOL JUST KIDDING BUT I DO LOVE MY ECU I FEEL SAFE I DONT FEEL LIKE YOUR JUST GOING TO BAIL ON ME LIKE SOME OF THESE BANKS ARE DOING THANK YOU SO MUCH..graveplot
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I love ECU!!! Wouldn’t change for anything always willing to help and go above to do for me.

I wou

Transactions

I like this. I just wish it would show the transactions when I open the app. I see it in my notifications but would like it on here in case I needed to go back to see something. If it’s already on here, I can’t seem to find it.

Great App!

I love this app and the controls that I have over my cards. this app

Cards aren’t accurate

I have three cards with them. The credit cards are no where accurate with how much I have actually in the card and I haven’t used them in more than a week.