V2 of the app is very good
v2 is great. Had to go back to old app to do very old firmware updates on price of gear I haven't touched in years. Otherwise the new app is great. More intuitive, stable and very nice.
Va mal
No conecta el grupo, se le va la pinza a la app.
Several issues have to be fixed
There are a lot of bugs that have to be fixed and I have reported them several times. The last information to me was that a new version is coming soon in 2026 but I stay skeptical. Too often I contacted the support without any enhancement.
Newsletters with discount offers come almost weekly but the urgent needed improvements are rarely.
Sorry thats the truth.
Newsletters with discount offers come almost weekly but the urgent needed improvements are rarely.
Sorry thats the truth.
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App ile ürünlerin bağlantı sorunu
Elimde motor module v2 ve headplus ürün var, son güncellemeden sonra cihazlara bağlanamıyorum ve app bağlantı ekranında cihazlar durmadan gelip-gidiyor. Umarım bu tür basit hataları yeni ürün almaya zorlamak için yapmıyorsunuzdur. Çekim sırasında cihaza bağlanamadım ve müşterime rezil olmamla kaldım.
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What’s going on ?
Latest update is a dog. My head one spins like a top, and when paired with my slider it doesn’t rotate. Roll back this update please!
Works but not reliable
It works, but it is not reliable, and the interface is hard to use it crashes a lot too
sequencer broken by the update
firrmware update sonrası jibone v1 ve pan pro sürekli bağlantı koparıyor. upgrade etiketi koyulduğu günden beri böyle oldu. kasıtlı olarak yenisini almaya ittirdiklerini düşünmeye başladım.
Je ujhhhhhh ouais non yuhhhh
Yuhhhh
Not a fan
Hey standogs here! I’m not sure I’m a fan of the responsiveness of the app.
Standogs out!
Standogs out!
Worth app ever
What are you guys doing??????
So so so bad... we pay for items that doesn't work without app, and your app doesn't work.
So so so bad... we pay for items that doesn't work without app, and your app doesn't work.
Software issues
The product itself is made of quality materials. Makes everything look and feel professional, but their software is trash. Crashes/random updates + ones you’ve already done. Devices not communicating with the app, so you can’t even use the product you spent over $5,000 on. The only solution is wired via usb, but that product isn’t coming back to stock, plus they don’t show you any other work arounds. It’s the app or die. I love to see small companies succeed but this feels more like a scam. If they don’t resolve their software issues soon, they won’t last. I am up to date V3.3.48 as of today, new iPhone, tried iPad; still nothing. I have opted out and bought a cobot arm. Not much more in price, and works every time exactly how you want it to. Edelkrone, please fix your software so I can resell your products with a clean conscience 🙏🏽
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Improved …. however
My issue is, it seems to be working decent now. But the mandatory update thing should be something we can truly disable.
If they push another one, everything could break again - and nothing says bad client shoot than hauling a ton of equipment and having it just not work. It leads to bad client / vendor relationships and this feeling that we wasted money on the equipment.
If they push another one, everything could break again - and nothing says bad client shoot than hauling a ton of equipment and having it just not work. It leads to bad client / vendor relationships and this feeling that we wasted money on the equipment.
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Mükemmel deneyim
Mükemmel bir deneyim sağlıyor yapanların eline sağlık
Impressive Innovation with Room for Refinement
As someone who owns nearly every major piece of Edelkrone gear—including the DollyPLUS, Tripod X, FocusONE, HeadPLUS, HeadONE, JibONE, SliderONE, SliderPLUS, WingONE, Focus Module, Zoom Module, Vision Module, Motor Module for SliderPLUS, Steady Module for SliderPLUS, and the ControllerPLUS—I can confidently say that this ecosystem offers creative possibilities that simply aren’t possible with traditional setups.
Yes, Edelkrone gear is a serious investment. And yes, it can produce stunning, cinematic movement—shots that wow clients and elevate productions. But it’s not without its quirks.
The gear shines brightest in a controlled studio setting where there’s time to dial in each module. On-the-go or high-pressure shoots? Not as ideal. Setup can be time-consuming, and while the equipment usually works as expected, it occasionally doesn’t—which can be frustrating mid-shoot.
Take the DollyPLUS for example: conceptually brilliant, but in practice, I found it drifts off course unless carefully calibrated, which adds significant prep time. In tighter spaces, this can become a real issue—on more than one occasion, it veered into a wall. Edelkrone recently released both hardware and software updates (as of June 9), which I’m hopeful will improve this significantly. I do appreciate their continued focus on rolling out updates and addressing feedback—they’re clearly listening to users.
One challenge remains: Edelkrone operates entirely out of Turkey, so getting replacement parts takes time. They are good about honoring support requests, but U.S.-based service options would be a huge improvement.
Bottom line: despite the hurdles, I’m still a fan. The vision behind Edelkrone’s gear is inspiring, and their innovation continues to push boundaries. I just hope they keep refining the execution—because with the amount of time and money many of us have invested, we’re rooting for them to keep getting better
Yes, Edelkrone gear is a serious investment. And yes, it can produce stunning, cinematic movement—shots that wow clients and elevate productions. But it’s not without its quirks.
The gear shines brightest in a controlled studio setting where there’s time to dial in each module. On-the-go or high-pressure shoots? Not as ideal. Setup can be time-consuming, and while the equipment usually works as expected, it occasionally doesn’t—which can be frustrating mid-shoot.
Take the DollyPLUS for example: conceptually brilliant, but in practice, I found it drifts off course unless carefully calibrated, which adds significant prep time. In tighter spaces, this can become a real issue—on more than one occasion, it veered into a wall. Edelkrone recently released both hardware and software updates (as of June 9), which I’m hopeful will improve this significantly. I do appreciate their continued focus on rolling out updates and addressing feedback—they’re clearly listening to users.
One challenge remains: Edelkrone operates entirely out of Turkey, so getting replacement parts takes time. They are good about honoring support requests, but U.S.-based service options would be a huge improvement.
Bottom line: despite the hurdles, I’m still a fan. The vision behind Edelkrone’s gear is inspiring, and their innovation continues to push boundaries. I just hope they keep refining the execution—because with the amount of time and money many of us have invested, we’re rooting for them to keep getting better
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Amazing!
Absolutely love the dolly plus v2. This app works perfectly for me . No connection issues at all and the range is pretty good aswell
The Updates Are Sloppy
Latest update is a major improvement according to the release notes. So far, the sequencer is broken with the turntable connected (rewinding to point 1 spins the turntable, but running the sequence doesn’t move the turntable)
Also, adding a lens with the latest HeadPLUS and Focus Module v3 is completely broken (it crashes on 2 iPhones and an iPad when you hit save) - my M3 Max MacBook Pro allowed me to keep an old version which I’m using to add lenses. But when I go to upload it, it gives an error and now it won’t let me retry uploading the lens.
Some of their ideas are absolutely impeccable and genius - some of them are wildly incoherent - like the fact that you can’t even get product manuals and you’re stuck watching a YouTube video which doesn’t address simple things like troubleshooting shaky motion.
I’ve done some great shots with my Edelkrone stuff, but I’d say the percentage of frustration over the years has been more 95% than happy. Something needs to change here.
Also, adding a lens with the latest HeadPLUS and Focus Module v3 is completely broken (it crashes on 2 iPhones and an iPad when you hit save) - my M3 Max MacBook Pro allowed me to keep an old version which I’m using to add lenses. But when I go to upload it, it gives an error and now it won’t let me retry uploading the lens.
Some of their ideas are absolutely impeccable and genius - some of them are wildly incoherent - like the fact that you can’t even get product manuals and you’re stuck watching a YouTube video which doesn’t address simple things like troubleshooting shaky motion.
I’ve done some great shots with my Edelkrone stuff, but I’d say the percentage of frustration over the years has been more 95% than happy. Something needs to change here.
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No devices bundle pairing!?
The whole point of getting the headplus is to be able to pair it with other devices. Not to mention the sliderone bundle. I am not able to control more than one device at a time rendering the large amount of money I spent on the bundles useless. Very unfortunate that they advertise being able to control everything through your phone when it simply doesn’t work.
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Can’t connect multiple devices!
I have the app but doesn’t allow me to connect multiple devices! I can only connect one at a time. It is strange as the pictures show you can but my app doesn’t. If it wasn’t for this I would give it 4 star.
Constantly drop connection
Please fix. This app is turning my $10k investment into an utter waste. Please fix the app!
Don’t buy the Tripod X!
The constant disconnects with the app makes this product useless!
