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eDesk Insights

eDesk Insights

Sales & Feedback

9 ratings
8 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 7, 2019
  • January 7, 2026

Features

Developer

XSellco Software Limited
✨Promote your app ✨
eDesk Insights screenshot #1 for iPhone
eDesk Insights screenshot #2 for iPhone
eDesk Insights screenshot #3 for iPhone
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About

Monitor your eCommerce sales performance and customer feedback in real-time. Track key figures, sales splits across channels, and changes in your feedback ratings. Get instant insights into your Amazon and eBay accounts.

✓Comprehensive eCommerce sales dashboard
✓Overall sales and order totals
✓Sales split by channel
✓Feedback rating tracking
✓Amazon negative feedback view
✓eBay feedback analysis
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What's New in eDesk Insights

2.1.5

January 7, 2026

Updated branding and refreshed app icons

User reviews

Most RecentHighest RatedLowest Rated

Still does not allow users to respond to customers on the app

I downloaded the mobile app to see if it’s convenient to use before I want to go for the paid version - I see reviews from 3 years ago that the app does not allow people to respond to customers on the app and I decided to take a chance to see if there’s any update there’s still nothing now in 2023. I think they don’t care about anything for the mobile app.
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李牧zhi李牧zhi

Not useful at all

Not useful at all. Need the option to be able to reply to tickets like desktop
SolhfjdjSolhfjdj

Has potential

I use eDesk regularly to respond to hundreds of people weekly. We have multiple channels that we use eDesk to manage and it’s great.. on desktop. Just waiting to respond to tickets through mobile.
ChrisMalsChrisMals

Can not view tickets

Can not view tickets. Do not download this app if you want to reply tickets. No functions. Just can see how many tickets you received.
caroly70253caroly70253

Can’t see or reply to tickets

Would be a useful app if you can actually view and reply to tickets. Please add this basic functionality
JazdeepJazdeep
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FAQ

What is eDesk Insights?

eDesk Insights is a business application designed to provide internet retailers with a comprehensive dashboard for monitoring their eCommerce sales performance and customer feedback across multiple markets like Amazon and eBay.

Is eDesk Insights free to use?

Yes, eDesk Insights is available for free to all internet retailers. There are no costs associated with downloading or using the core features of the application.

What platforms does eDesk Insights support?

eDesk Insights is available on iPhone and iPod devices. It is designed for mobile access to your sales and feedback data.

How often is eDesk Insights updated?

The latest version of eDesk Insights is 2.1.5, last updated on January 7, 2026. This indicates a commitment to ongoing development and improvements.

What kind of sales data can I see in eDesk Insights?

You can view your overall sales totals, the number of orders, and how your sales are split across different channels. It also allows for comparisons between current and previous periods (month, week, or day).

Can eDesk Insights help me manage customer feedback?

Yes, eDesk Insights allows you to check your current feedback rating, monitor changes, and view recent negative feedback from Amazon, as well as both positive and negative feedback from eBay.

Does eDesk Insights have ads?

No, eDesk Insights does not contain advertisements. As a free application, it focuses on providing data without ad interruptions.

What is the user sentiment for eDesk Insights based on ratings?

The current rating for eDesk Insights is 2.4 stars from 9 ratings. This suggests that while some users find value, there is room for improvement in user satisfaction.