Replyco

Replyco

by Replyco LTD

2 ratings
4 reviews
Free

Details

  • Released
  • Updated
  • August 29, 2019
  • June 23, 2026

Features

Replyco screenshot #1 for iPhone
Replyco screenshot #2 for iPhone
Replyco screenshot #3 for iPhone
Replyco screenshot #4 for iPhone
iphone
ipad
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About

This customer service app consolidates messages from multiple e-commerce channels into a single interface. It provides quick access to customer and order details, enabling swift responses and team performance tracking.

✓Consolidated multi-channel messaging
✓Quick access to customer/order details
✓Direct message responses
✓Team performance dashboards
✓Supports eBay, Amazon, Shopify
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What's New in Replyco

2.2.0

June 23, 2026

What's New in Version 2.2.0 • Introduced a new Forgot Password flow • Enforced stronger password security requirements with a visual strength indicator • Fixed file attachment upload/download crashes • Enhanced Face ID and Touch ID authentication reliability • Resolved note creation and AI draft generation bugs • General bug fixes, performance improvements, and stability enhancements

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User reviews

Viel zu viele bugs

Vorlagen werden nicht richtig angezeigt archivieren klappt nicht allgemein viel zu viele Bugs

Schrott

Funktioniert gar nichts. Es werden neue Tickets in der Übersicht angezeigt. Drückt man drauf wird nichts angezeigt.

Crashing issues after latest update

Although the app has never been perfect, since this latest update it crashes a lot more, when tapping on a message to change to HTML view & also when trying to open facebook messages. There is also an annoying white line down the middle of messages screen and no ability to send chat transcripts like the desktop version.
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Response from developer

Hello tomC0509, we are currently in active mobile development and will be rectifying all mentioned bugs and also will be adding more functionality. Thank you so much for your feedback. You could expect new application updates shortly. Regards, Replyco Team

Eigentlich praktisch, wenn die Umsetzung nicht so mies wäre

Als Ergänzung zum Browser hat man als Geschäftsführer gerne auch von unterwegs einen Überblick über Kundennachrichten etc., weshalb ich die App heruntergeladen habe. Das Ticketsystem von Replyco ist garnixhr übel, die App jedoch miserabel umgesetzt. Es geht los mit einer dürftigen deutschen Übersetzung. Die im Browser angelegten Textvorlagen sind in der App nicht sichtbar. Beim verfassen einer Nachricht ist es nicht möglich im Textfenster zu scrollen. Es ist nicht möglich in der App das Dashboard zu konfigurieren oder sonst irgendwelche Einstellungen vorzunehmen. Echt schade, im Alltag daher nicht zu gebrauchen.
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FAQ

What is Replyco?

Replyco is a customer service app designed for e-commerce businesses. It helps manage messages from various online selling platforms and track team performance.

Which e-commerce channels does Replyco support?

Replyco supports messages from channels such as eBay, Amazon, and Shopify, consolidating them into one easy-to-use interface.

How does Replyco help with customer response times?

Replyco enables quick access to customer and order details, allowing sellers to respond to messages directly from the app, aiming for speedy customer support.

Can I track my team's performance with Replyco?

Yes, Replyco includes interactive dashboards that allow you to track your team's performance effectively.

Is Replyco available on different devices?

Replyco is available for iPhone, iPad, and iPod devices, making it accessible on the go.

What is the age rating for Replyco?

Replyco has an age rating of 4+, making it suitable for a wide range of users.

How often is Replyco updated?

The latest version of Replyco is 2.1.3, and it was last updated on June 16, 2025, indicating regular maintenance and updates.

Does Replyco have ads?

No, Replyco does not contain advertisements, providing an uninterrupted user experience.