EdFed User Reviews

EdFed
EdFed
Educational Federal Credit Union

Customer Experience

Positive experience28.0% of reviews
Neutral3.7% of reviews
Negative experience68.3% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Is EdFed Safe?

EdFed has mixed safety signals based on user ratings. AppsHunter Safety Score for EdFed is 61/100.

This assessment is based on 127 user ratings, with an App Store average of 3/5.

Safety Analysis

46.5% of ratings point to a safe experience
3.9% of ratings suggest some concerns
49.6% of ratings point to a risky experience

~ Based on 127 App Store ratings for EdFed.

Is EdFed Legit?

EdFed appears to be a legitimate app. AppsHunter Legitimacy Score for EdFed is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to use the app

I haven’t been able
To use the app for
Like 4 months now , i had updated the app and delete it and reinstalled and nothing. It’s so frustrating. Please do not waste your time !! They don’t seem to care to fix all of the bugs and issues w this app

Honestly not bad

This app hasn’t been bad for me since Ive got it 2021 it’s 2026 now

EDFED App Improvement Needed, July 10, 2025

The App needs to be improved. After various attempts to log- in, it locks & does not allow access to view accounts.
Went to get in-person assistance, but it was not resolved.
Would like to use the App, at home & on the go.
Please assist those users
trying to access the
EDFED 24/Seven App.
Thank you!
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Deposit check

It’s really buggy and it refuses to let me scan my check.

Can’t access zelle

I’ve seen all the videos saying how zelle is going to be accessible in the edfed app yet I see nothing. Cant transfer the money or receive it when I needed the most 😬

how to access zelle

i just want to know how to access zelle through the app plz🙏 great app just confused

My opinion

The app has not given me any problem, just a conflict with Miami Dade Credit Union

Works great, very convenient

App works great on my iPhone, never have had a problem.

Needs to be upgraded

I’m a new member at EDFED and I’ve been trying to register my account and every time I put my account number it doesn’t register me, I put everything right and it still isn’t working,

Mobile deposit don’t work

Idk what to say cuh mobile deposit just don’t work I open the app I go to deposit check and it’s a mostly white screen that says mobile deposit that’s literally it. I need my breadddd!!!

Terrible app, and service

I have been locked out of my account like 20 times already. Half the time the app just removes the Face ID function to log in, then when I put in my password manually I get an error code that locks me out my account. Then I have to contact support and go through the whole process of unlocking the account and changing my password all over again! I’m taking my money to a different bank.
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Will this app ever work

Eve since the name change this app almost never functions on my iPad or iPhone. It’s garbage. It decides which pages it wants to load 95% of the time when I log in I can never see my account balances it’s just a blank screen. All other functions work when they choose too. If it wasn’t such a huge mission to change banks I would close all my accounts and move them. That’s how frustrating this app is.
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Very Buggy

I constantly have to remove and install this app for it to work!! Very buggy!!

Horrible

This app is a joke. When it boots you can’t see the account tab information. It has to be manipulated by going into different tabs to get it to work. The old app had fewer bells and whistles but at least it worked. This one is a total fail.

Very glitchy

Freezes and glitches when using app. Please fix!

Bad Bank, Bad App

The app is terrible and buggy, but it’s no surprise. Basically everything associated with this bank is rotten, incompetent and dishonest.

Problems Galore!

I cannot get this app to work on my iPad. The opening display is landscape only, no portrait. When trying to sign in, the data screens don’t display correctly. At the last sign-in, the screens kept scrolling. I couldn’t navigate to another screen, and I couldn’t even log out. Many bugs need fixing!
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?

Was working perfectly for a month or two, but just recently it just stopped working altogether. I go to make a transfer from my savings to my checking account and the app tells me the transfer was complete but I go and check my checking and there is no money there.

App needs much improvement it’s always picking and choosing when it wants to work

App needs much improvement it’s always picking and choosing when it wants to work

Bill pay is always updating

The interface of this app is not very pleasant. The app gives you information that is not all needed. I just want to be able to do simple banking. The bill pay section of the app is always updating