EdFed appears to be a legitimate app. The AppsHunter Legitimacy Score for EdFed is 88 out of 100 points across 7 verification signals from App Store and developer data.

EdFed User Reviews

Name: EdFed
Rating: 3 (123 reviews)

EdFed

Educational Federal Credit Union

💰 Finance

Customer Experience

Positive experience27.5% of reviews

Neutral3.8% of reviews

Negative experience68.8% of reviews

~ Based on 80 written reviews from the US App Store.

What users say

Summarized from real user reviews of EdFed. Based on 123 reviews and a 3.0/5 average, it highlights the 5 positives and 17 negatives reviewers mention most about this Finance app.

Positive things

👍User-friendly interface
🚀Fast performance (sometimes)
💡Convenient for basic banking
✅Works great on iPhone
✅Old app was functional

Negative things

🐛Frequent bugs and glitches
🐛App crashes often
🐛Login issues (locked out, wrong password)
🐛Mobile deposit not working
🐛Slow loading times
🐛Inconsistent performance
🐛Outdated design
🐛Difficulty accessing account balances
🐛App not opening
🐛Unresolved bugs
🐛Inconvenient navigation
🐛Bill pay issues
🐛Transfer errors
🐛Incompatible with iPadOS 13
🐛Security concerns due to bugs
🐛Poor customer service experience
🐛App is useless/horrible

Is EdFed Safe?

EdFed has mixed safety signals based on user ratings. AppsHunter Safety Score for EdFed is 61/100.

This assessment is based on 123 user ratings, with an App Store average of 3/5.

Safety Analysis

45.5% of ratings point to a safe experience

4.1% of ratings suggest some concerns

50.4% of ratings point to a risky experience

~ Based on 123 App Store ratings for EdFed.

Is EdFed Legit?

EdFed appears to be a legitimate app. AppsHunter Legitimacy Score for EdFed is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

EDFED App Improvement Needed, July 10, 2025

The App needs to be improved. After various attempts to log- in, it locks & does not allow access to view accounts.
Went to get in-person assistance, but it was not resolved.
Would like to use the App, at home & on the go.
Please assist those users
trying to access the
EDFED 24/Seven App.
Thank you!

TechyL

a year ago

Response from developer

Thank you for your feedback. We strive to provide the best service possible to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email your contact information to MemberXP@EdFed.org so that someone may contact you.

Deposit check

It’s really buggy and it refuses to let me scan my check.

Rubs0311

a year ago

Response from developer

Hello and thank you for your feedback. We strive to provide the best service that we can to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email us your contact information to MemberXP@EdFed.org so that someone may contact you.

Can’t access zelle

I’ve seen all the videos saying how zelle is going to be accessible in the edfed app yet I see nothing. Cant transfer the money or receive it when I needed the most 😬

bubu bibibi

a year ago

Response from developer

how to access zelle

i just want to know how to access zelle through the app plz🙏 great app just confused

jackwows88

a year ago

My opinion

The app has not given me any problem, just a conflict with Miami Dade Credit Union

Sporty Jay1965

a year ago

Works great, very convenient

App works great on my iPhone, never have had a problem.

Auds_37

2 years ago

Response from developer

Thank you for your 5-star review and thank you for your membership!

Needs to be upgraded

I’m a new member at EDFED and I’ve been trying to register my account and every time I put my account number it doesn’t register me, I put everything right and it still isn’t working,

emelyurquiza

2 years ago

Response from developer

Hello and thank you for your feedback. We strive to provide the best service possible to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email us your contact information to MemberXP@EdFed.org so that someone may contact you.

Mobile deposit don’t work

Idk what to say cuh mobile deposit just don’t work I open the app I go to deposit check and it’s a mostly white screen that says mobile deposit that’s literally it. I need my breadddd!!!

Benjiahtf e

3 years ago

Terrible app, and service

I have been locked out of my account like 20 times already. Half the time the app just removes the Face ID function to log in, then when I put in my password manually I get an error code that locks me out my account. Then I have to contact support and go through the whole process of unlocking the account and changing my password all over again! I’m taking my money to a different bank.

Shambles D.

4 years ago

Will this app ever work

Eve since the name change this app almost never functions on my iPad or iPhone. It’s garbage. It decides which pages it wants to load 95% of the time when I log in I can never see my account balances it’s just a blank screen. All other functions work when they choose too. If it wasn’t such a huge mission to change banks I would close all my accounts and move them. That’s how frustrating this app is.

big cheesehead

4 years ago

Very Buggy

I constantly have to remove and install this app for it to work!! Very buggy!!

Lo KeyKey

4 years ago

Horrible

This app is a joke. When it boots you can’t see the account tab information. It has to be manipulated by going into different tabs to get it to work. The old app had fewer bells and whistles but at least it worked. This one is a total fail.

gabnic06

4 years ago

Very glitchy

Freezes and glitches when using app. Please fix!

Mochi112021

4 years ago

Bad Bank, Bad App

The app is terrible and buggy, but it’s no surprise. Basically everything associated with this bank is rotten, incompetent and dishonest.

bob277777

4 years ago

Problems Galore!

I cannot get this app to work on my iPad. The opening display is landscape only, no portrait. When trying to sign in, the data screens don’t display correctly. At the last sign-in, the screens kept scrolling. I couldn’t navigate to another screen, and I couldn’t even log out. Many bugs need fixing!

proffneff

4 years ago

?

Was working perfectly for a month or two, but just recently it just stopped working altogether. I go to make a transfer from my savings to my checking account and the app tells me the transfer was complete but I go and check my checking and there is no money there.

angie sarduy

5 years ago

App needs much improvement it’s always picking and choosing when it wants to work

tiyerra

5 years ago

Bill pay is always updating

The interface of this app is not very pleasant. The app gives you information that is not all needed. I just want to be able to do simple banking. The bill pay section of the app is always updating

maggielucy0911

5 years ago

Bug in IPad Version when going to settings

When I go into the settings menu, the app gets stuck

123actor

5 years ago

Bug in iPad Version

There is a bug in the iPad version that won’t let you log out. When you go to the profile screen to log out, the menu just loops endlessly preventing you from logging out and the only way to stop it is to force close the app.

GAMRchef