Edinburg leisure make using o line services impossible
I’m not sure why? Truly dreadful
Sadly terrible
Just awful
Sort it
One of the biggest companies with one of the worst apps. Try and book.. declined, doesn’t remember anything.. useless.. skip the app and just go to normal website which is stuck in the 00s as well but at least works
16+ age rating prevents junior members from downloading this app
I have many frustrations with this app, as it’s poorly designed, but my main frustration is, my teenager cannot download it to book junior gym sessions as they are not 16+, even though junior gym sessions are from S1, so from 11 years old. What content does this app have that prevents it from being used by junior members?
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Battery drainer
Having wondered why my iPhone battery has started draining so fast, I checked my battery health stats - the EdinLeisure app is like a battery vampire!
Calendar doesn’t load
Regularly in this app, I can only see the current day on the booking calendar. So frustrating and keep missing out on classes. Please improve this app!
Awful
Pretty useless. Can’t find a pool timetable. Instead of an update improving this app, it’s regressive. Waste of time
Hopeless
The app was never great but is now hopeless. Trying to work out when a swimming pool is available to go for a swim is now effectively impossible.
Just when you thought it was safe to get back in the water
Well they have outdone themselves this time updating one of the worst apps I’ve ever used. This update has managed to make a bad app even more useless.
Don’t try to find the swim timetable let alone try using it ( unless you have hours to spare )
If ever there was a case of overdoing something to make it worse This would win all day long
Love my swimming in the Victorian Pool and wish the Victorians still ran it.
Don’t try to find the swim timetable let alone try using it ( unless you have hours to spare )
If ever there was a case of overdoing something to make it worse This would win all day long
Love my swimming in the Victorian Pool and wish the Victorians still ran it.
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Absolutely abysmal
It’s just a wrapper around the website, which is already extremely poor.
I’m in the app being asked to download the mobile app.
I’m in the app being asked to download the mobile app.
Awful
Clearly wasn’t tested before launch. It’s completely useless forcing you to use the slightly better website but the fact that’s it’s a website makes equally awful
Payment confirmed and deducted from account but app says balance outstanding
Paid for a court booking, received email confirmation and transaction was apparent in bank. Turned up to venue who said I have no booking. Now my account says outstanding and won’t let me book anything. Emailed their customer service and they acknowledged the email but never fixed the issue.
Doesn’t work
The app keeps sending me back to the App Store to download the app. I give up. Has anyone actually tested this app??
Terrible
Gave it two stars because it looks pretty, but it’s fairly useless so far. I just wanted to log in and upgrade my membership but that’s proved impossible. Also annoying, because I had to log in twice as to buy a membership the app just sends you to the EL site in the app window. The broken EL site, which won’t let me continue to payment.
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This should be zero stars
Won’t even launch…
Useless
Days and days going around in circles trying to book a session for my son to have a gym intro session . Called joined paid . Sessions now available disappear when I sign in . Utterly useless .
Useless
No idea how to use this app! Overloaded with totally useless info. Cannot even find where to book a class. As previous comment…shambles
Login Doesn’t Work
Created an account on the website. Tried to log into the app and it rejected my credentials. Reset the password on the website and the app still rejects it. Can’t even get logged in. Hard pass from me.
Awful
Not only is this app absolutely awful, the whole Edinburgh Leisure website is terrible too. Wanted to book adult tennis lessons. Opened the app, went to coaching section, selected Craiglockhart tennis centre, selected tennis as the option….only children’s lessons were visible.
Logged in online, went to coaching portal, selected adult beginner tennis lessons, selected book, took me to online login, signed in to my account, brought up every kind of court/activity I could hire/book but nothing about lessons. Going round and round in circles. Whoever designed this should be sacked, it’s truly not fit for purpose.
Logged in online, went to coaching portal, selected adult beginner tennis lessons, selected book, took me to online login, signed in to my account, brought up every kind of court/activity I could hire/book but nothing about lessons. Going round and round in circles. Whoever designed this should be sacked, it’s truly not fit for purpose.
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Good for timetable and booking, terrible otherwise
At first the app seems ok but I tried to put myself on a waitlist for a class and every time I went to check on it I had been removed from the waitlist. Tried to book online and got a 404 code. £65+ for a monthly membership, they could and should do far better.
