Gym won’t let you enter without an app
I cannot begin to express my irritation at the world we live in where everything needs to be an app on your phone. I will continue to avoid and have low opinions of organisations who force this.
You can no long just go to the gym, Pay the staff member at the front and use the facilities. You must have a membership, you must have the app, and you must pay for the session on the app; staff at one of the facilities literally said that to enter I need to have the app, despite already having an account and money to pay for entry.
You can no long just go to the gym, Pay the staff member at the front and use the facilities. You must have a membership, you must have the app, and you must pay for the session on the app; staff at one of the facilities literally said that to enter I need to have the app, despite already having an account and money to pay for entry.
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VVivillianailliviV
Great gym and atmosphere
Really enjoying the gym, pleasant and helpful staff.
MMarkkkk1985
No help
Very disappointing experience with the customer service at Hucknall Everyone Active Leisure Centre.
I had an issue with my children’s swimming classes that I was unable to resolve online. I tried calling the centre several times for help, but nobody answered, and on some occasions the calls were disconnected.
Today, I went to the centre in person hoping someone could help me rearrange the swimming classes. Unfortunately, instead of listening to the problem and helping me resolve it, I was simply told to go online and do it myself — even after I explained that I had already tried and was unable to sort it out online.
I found the staff unhelpful and felt that they were not really listening to what I was trying to explain. It is extremely frustrating when payments are taken on time, but getting assistance when there is a problem is so difficult.
Based on my experience, I would not recommend this branch. Customer service and communication need significant improvement.
I had an issue with my children’s swimming classes that I was unable to resolve online. I tried calling the centre several times for help, but nobody answered, and on some occasions the calls were disconnected.
Today, I went to the centre in person hoping someone could help me rearrange the swimming classes. Unfortunately, instead of listening to the problem and helping me resolve it, I was simply told to go online and do it myself — even after I explained that I had already tried and was unable to sort it out online.
I found the staff unhelpful and felt that they were not really listening to what I was trying to explain. It is extremely frustrating when payments are taken on time, but getting assistance when there is a problem is so difficult.
Based on my experience, I would not recommend this branch. Customer service and communication need significant improvement.
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Aanjalito
Amazing
So easy to use
!G!!!!! ssooo gooooooood
Awful
Trying to book swimming lessons for my son. The whole set up is awful. I’ve tried and tried, can’t even speak to anyone rationale in person.
JIJrbwirhtu ie
