Never on time
On demand is never on time, booked 15 minutes ago and it’s passed 30 minutes know waiting at the meadows transit centre, it just keeps circling the transit centre
-10\10
This service doesn’t respect its riders. Its crazy how you can book a bus at least 1 hour in advance but still be late, and most of the time its not even traffic it’s because the buses try and squeeze everyone in one ride and don’t realize that theres people on the bus that were told the arrival was going to be at 7:10, will still find themselves on the bus at 7:35 and not even be close to their destination. And you know what’s funny? That’s me right now. Im on the bus currently writing this review. This isnt a one time thing it’s an everyday occurrence.
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tired of this dysfunctional incompetent system
this service sucks. i can never know when i'm gonna get where i need to be because routing is all over the place, and times are completely inconsistent. there is no structure to it. sometimes the bus will drop off and pick up people on busy routes where regular busses run every 5-10 minutes, while they rarely show up in neighborhoods that actually require their service because there is no bus route. it's completely ridiculous and you're probably better off spending money on an uber.
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Not working
Me and my coworker changed our phones and the app stopped working in the new phone. Now it doesn’t work anymore.
Absolutely useless
It was working fine until the after the break or whatever update this is. Always says a ride is unavailable even though there are three vehicles roaming around and it keeps saying they waited too long when I was literally waiting for them to arrive.
😞
Its a great initiative to connect the neighbourhood areas with on demand but still there are some ares where stop have been existing for so long but there's no service at those stops
Joke
I have a messed up knee so it took me a second to get to the bus and Im not even joking 10 feet away and Bus number 304 started driving off and I went and knocked on his door cuz he stopped and he looked at my face and kept driving. What a joke even if he couldn’t have took me he could have said something. Super disrespectful missed my first class
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Assistance with the app
I find it so hard to use this app because it always generates me one error or the other. I have to always call to book a ride and it takes time
Please can someone help me out ?
Please can someone help me out ?
USELESS
I have been trying to book a bus for OVER AN HOUR and the app just will not work. This is a frequent problem, normally where I can find a bus but as soon as I go to book it it becomes UNAVAILABLE. I understand wanting to make transit more accessible, but is it really accessible when I’m spend more money buying Ubers in a week than I would on gas.
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Lawn fudge
It was a very good ride 10/10 recommend
An Amazing Ride
My first ride with Edmonton on Demand Transit was amazing, I felt comfortable and it was an easy ride. I’m happy I had the app installed on my phone for easy movement.
Fix the issue with not being able to book a ride
This app sucks it always says unavailable when I need to go home
Terrible app
This app is so bad. You can’t book an On Demand transit after 5pm. It’s as if all the drivers stop working when everyone is done work coming from downtown. I always book a ride when I’m on the bus coming from downtown to the Lewis Estate transit centre and they never have anything available after 5:30PM. I get to the transit centre at 6pm but they never have anything available. They need to update their services with more drivers after 5pm. Also, apparently they can just put you on a different ride just because they are lazy and don’t want to pick you up?! What is that. Update your app and service. It’s terrible. DO NOT RECOMMEND!
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Sucks
Super unreliable, made me late for work twice and I booked early for both times. It’s almost like they just don’t want to pick you up at all. I gave up trying to wait because they’d either come late or not at all.
Where are the destination zones?
This is a useless app because the map only shows one pickup zone (close to my neighbourhood) but shows no destination zones. The C of E website lists several points of service but they are not visible on this app. How am I supposed to know if on demand service is useful for me? Also, On Demand is supposedly integrated into the main ets app but no options appeared for any of my trip searches.
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Good service
Nice, clean and smooth service
Efficient and excellent
Efficient and excellent
Not well thought out
No matter what time I take the transit I miss my connection home by 1 minute . The next option would to be hop on a bus close by and walk 15 minutes which is a pain in -30 . This app doesn’t even service my area .so it’s completely useless to me even though i really d
Need something like this
Need something like this
Unreliable
I live in Blackburn neighbourhood and to order this bus is very often impossible as it says “unfortunately the service is unavailable. Have a plan B how to get to work or home.
Worst Rideshare Service Ever
these drivers from India or Pakistan don’t know how to do their jobs, one time I booked a ride at 7:20 AM to go to work and my ride showed up at 8:20, absolutely waste of my time and creation of this service. I would rate this service zero stars if I had a choice
Always on time
Best drivers! Always greeting and drive smoothly
