Convenient Yet Misleading and Inconsistent
App makes no sense. Booking is simple but times are confusing. My bus is at the stop on the gps yet it says it is four minutes away below. It jumps around and reduces times suddenly. Also, it is frequently delayed, which has led to me almost missing a connection. Finally, drivers aren’t clear on how to operate system, we waited ten minutes for an individual already on the bus because the driver didn’t register him. Sometimes I have to register myself for the drivers. Also the wait times are inconsistent. How come I wait for someone for 15 minutes, but when I’m running late it waits 3. Also, the times are so far apart. My options are always way too early, in 2 minutes or half an hour from now. Get more buses. However, it is convenient and provides a quick connection to the local train. Booking is simple and I can take my friends. If the app was easier I would enjoy it a lot more.
Show more
OOboe1234
Terrible app
What a terrible app let alone service. There’s maybe 5 active zones in Edmonton that doesn’t help anyone.
Aalysspad
Never on time
On demand is never on time, booked 15 minutes ago and it’s passed 30 minutes know waiting at the meadows transit centre, it just keeps circling the transit centre
BBdsrvice
-10\10
This service doesn’t respect its riders. Its crazy how you can book a bus at least 1 hour in advance but still be late, and most of the time its not even traffic it’s because the buses try and squeeze everyone in one ride and don’t realize that theres people on the bus that were told the arrival was going to be at 7:10, will still find themselves on the bus at 7:35 and not even be close to their destination. And you know what’s funny? That’s me right now. Im on the bus currently writing this review. This isnt a one time thing it’s an everyday occurrence.
Show more
GGabby.maeva
tired of this dysfunctional incompetent system
this service sucks. i can never know when i'm gonna get where i need to be because routing is all over the place, and times are completely inconsistent. there is no structure to it. sometimes the bus will drop off and pick up people on busy routes where regular busses run every 5-10 minutes, while they rarely show up in neighborhoods that actually require their service because there is no bus route. it's completely ridiculous and you're probably better off spending money on an uber.
Show more
SASpaceCase the Axolotl
