Never on time
On demand is never on time, booked 15 minutes ago and it’s passed 30 minutes know waiting at the meadows transit centre, it just keeps circling the transit centre
-10\10
This service doesn’t respect its riders. Its crazy how you can book a bus at least 1 hour in advance but still be late, and most of the time its not even traffic it’s because the buses try and squeeze everyone in one ride and don’t realize that theres people on the bus that were told the arrival was going to be at 7:10, will still find themselves on the bus at 7:35 and not even be close to their destination. And you know what’s funny? That’s me right now. Im on the bus currently writing this review. This isnt a one time thing it’s an everyday occurrence.
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tired of this dysfunctional incompetent system
this service sucks. i can never know when i'm gonna get where i need to be because routing is all over the place, and times are completely inconsistent. there is no structure to it. sometimes the bus will drop off and pick up people on busy routes where regular busses run every 5-10 minutes, while they rarely show up in neighborhoods that actually require their service because there is no bus route. it's completely ridiculous and you're probably better off spending money on an uber.
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Not working
Me and my coworker changed our phones and the app stopped working in the new phone. Now it doesn’t work anymore.
Absolutely useless
It was working fine until the after the break or whatever update this is. Always says a ride is unavailable even though there are three vehicles roaming around and it keeps saying they waited too long when I was literally waiting for them to arrive.
