EDP Charge appears to be a legitimate app. The AppsHunter Legitimacy Score for EDP Charge is 80 out of 100 points across 7 verification signals from App Store and developer data.

EDP Charge User Reviews

Name: EDP Charge
Rating: 4.3 (18 reviews)

EDP Charge

edp

🔧 Utilities

🗺️ Navigation

Customer Experience

Positive experience0.0% of reviews

Neutral8.3% of reviews

Negative experience91.7% of reviews

~ Based on 12 written reviews from the US App Store.

Is EDP Charge Safe?

Not enough ratings yet to assess EDP Charge.

Is EDP Charge Legit?

EDP Charge appears to be a legitimate app. AppsHunter Legitimacy Score for EDP Charge is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Charging is a rip off

On 15/08 I charged my hybrid Volvo XC60 via EDP Charge at Lidl: after 225 minutes only 1.5 kWh at a cost of no less than €3.06! Amazingly expensive. Then as follow up by EDP on 20/08 I receive a bland & meaningless answer: “Check the rates first”. I had: it said €0.08/minute, all others €0.00. The EDP answer is unhelpful and skirts the issue: the pricing is a rip-off!

@LexPT

a year ago

Response from developer

Hello, thank you for sharing your experience. We understand your concern regarding the charging cost. Prices may vary depending on the operator, power level, and duration of use. We recommend checking the tariff details applied at that location and time. If you need further assistance, feel free to contact us at edpdigital@edp.pt. Equipa de Suporte Digital.

Charging is a rip off

On 15/08 I charged my hybrid Volvo XC60 via EDP Charge at Lidl: after 22 minutes only 1.5 kWh at a cost of no less than €3.50! Amazingly expensive.

@LexPT

a year ago

Nice app, but basic functions do not work

I have an account with EDP, which is recognized by the app. But then - I cannot add payment method (app is stuck on showing floating bars). I also cannot request EDP Charge Card via the app - I get „Unrecognized error occurred” message.

mfdrabcz

a year ago

Response from developer

Hello, thank you for your feedback. In order for us to analyze the situation and identify improvement opportunities, it would be very helpful if you could send us an email with more details about what you reported, to edpdigital@edp.pt, including the email you use to access the app and the reference number DQC05511.We appreciate your cooperation.Equipa de Suporte Digital.

Simplesmente não funciona

Nunca vi uma aplicação tão ruim na minha vida, é impossível usar

Omarqueiz

2 years ago

Response from developer

Olá Omarqueiz, agradecemos o seu comentário e pedimos desculpa pelo transtorno. Para podermos analisar melhor, pedimos que nos envie um e-mail para edpdigital@edp.pt, indicando o seu e-mail de acesso à app, uma descrição do ocorrido e a referência DQC00638. Obrigado pela sua colaboração. Equipa de Suporte Digital.

Incrivelmente ruim. Impossível fazer o cadastro

É incrível ruim, não funciona de jeito nenhum. Os usuários desejam carregar seus veículos e a empresa deseja faturar, mas não conseguem fazer um aplicativo que funcione

imprestável

2 years ago

Response from developer

Olá, agradecemos o seu comentário e pedimos desculpa pelos inconvenientes. Para podermos ajudar da melhor forma, solicitamos que nos envie um e-mail para edpdigital@edp.pt com o e-mail de acesso à app, descrição do erro, identificação do posto e a referência DQC06057. Obrigado. Equipa de Suporte Digital.

Easier to buy a house than to sign up

There is no way to add a credit card for payment, just weird EDP cards. Don’t waste your time.

JustinL73

2 years ago

Slow and no support for iPhone 15

Why is the app so incredible slow? Also the iPhone 15 is on the market for over 9 months and the screen reaches into the notch. Very frustrating to use.

iphoneRocka

2 years ago

Response from developer

Hello, We appreciate your comment and apologize for any inconvenience caused. We want to help. To better analyze what happened, please send us an email to edpdigital@edp.pt with the access email to the app and a reference to this comment. Thank you. Equipa de Suporte Digital.

Portuguese tax number and crashes

To register in the app you need a Portuguese tax number. But even if you have a Portuguese tax number and you want to put in your mobile number from another country, the app simply crashes. So it’s basically unusable for foreign people. How am I supposed to charge at their charging stations then? And you can only send them a request on their website, if ....... you have a Portuguese tax number. That's ridiculous.

UPDATE: I sent them an email on the 17th of May 2024. 10 days later still no answer, so EDP kind of verified that this app only deserves 1 star.

Dano000090999

2 years ago

Response from developer

Hello! We appreciate your feedback and apologize for any inconvenience caused. We're here to assist you in registering for the EDP Charge app. Please send us an email to edpdigital@edp.pt with your taxpayer identification number, access email, and mobile contact. We promise to respond promptly. Thank you for your understanding. Equipa de Suporte Digital.

Barely usable

Very slow, constantly hangs and doesn’t show result. Really bad app experience.

iphoneRocka

2 years ago

Response from developer

Hello, we deeply apologize for the inconvenience experienced with the EDP Charge application. We have identified and promptly corrected the issues affecting its functionalities. We sincerely regret any inconvenience caused and appreciate your understanding. Equipa de Suporte Digital.

How much have I paid

I charged my car but app does not tel you how much I need to pay. Apparently I have no idea until I get a monthly bill. It’s really a poor app and I would recommend people to find other providers

lorsee2

3 years ago

Slow and incomplete

The system is slow and misses points of charge, even EDP chargers

Tchihi

4 years ago

Response from developer

Hello Tchihi. We appreciate your comment and apologize for the inconvenience caused. Thanks to your comments, we identified some constraints in the use of the app, which caused some delays. We are working on improvements that target this same fix. Regarding the missing charging stations, we ask that you send us an email to edpdigital@edp.pt, with the information of the access email to the app and which chargers you identified are missing, please. Equipa de Suporte Digital.

Don’t bother!

I installed the app and filled out the forms and my account is stuck because NO EMAIL was sent to validate my account. Checked spam. Nada. Unfortunately a common story here in Portugal. Nobody seems to care about the tech working. Galp Electric is the same. Sad

Bradboy100