EdrawMax User Reviews

Most Recent Highest Rated Lowest Rated

🎨 Graphics & Design

Customer Experience

Positive experience64.3% of reviews

Neutral5.4% of reviews

Negative experience30.4% of reviews

~ Based on 56 written reviews from the US App Store.

What users say

Summarized from real user reviews of EdrawMax. Based on 33 reviews and a 3.4/5 average, it highlights the 13 positives and 12 negatives reviewers mention most about this Productivity app.

Positive things

👍Easy to use and intuitive
🚀Fast and smooth performance
💡Helpful templates for quick start
🤝Great collaboration features
🎨Easy to customize diagrams
📄Useful export options
📈Good for visualizing projects
✨Creates professional-looking diagrams
🎛️Offers good control over design
✅Supports various diagram types
⏱️Saves drawing time and improves efficiency
🗂️Ability to organize multiple diagrams
📐Precise spacing and alignment

Negative things

❌Not suitable for iPad
🐛Generation failed errors
💳Difficult to cancel auto-renewal
💸No refunds for unwanted charges
📱Mobile app is unusable
⚠️Invasive ads
🧩Requires downloading another app
👎Premium packages not as advertised
🖱️Pop-up menus obstruct editing
🚫Lack of user customization settings
🖥️Desktop version is good, mobile is bad
💸Lifetime license not cross-platform

Is EdrawMax Safe?

EdrawMax - AI Diagram Maker has mixed safety signals based on user ratings. AppsHunter Safety Score for EdrawMax is 69/100.

This assessment is based on 33 user ratings, with an App Store average of 3.4/5.

Safety Analysis

54.5% of ratings point to a safe experience

6.1% of ratings suggest some concerns

39.4% of ratings point to a risky experience

~ Based on 33 App Store ratings for EdrawMax.

Is EdrawMax Legit?

EdrawMax - AI Diagram Maker appears to be a legitimate app. AppsHunter Legitimacy Score for EdrawMax is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Literally Unusable

I don’t think any QA was done on this app. The iPad experience is unusable. For example I insert a symbol on the blank page and try to position it. Instead the entire page moves and I can’t select the symbol. Lines snap to the bottom of the page not where you touch. It makes no sense how they released something this bad. Don’t waste your time.

Scotty McQueen

2 months ago

Response from developer

Hi there. We sincerely apologize for the inconvenience this may have caused. To help us resolve this issue promptly, it would be greatly appreciated if you could share a screenshot or screen recording of the issue you are experiencing via the in-app Feedback under the Settings. This will enable our technical team to better understand and address the problem efficiently.

Nah

I have data and i need a bar graph. This thing couldn’t do it. Kept telling me “generation failed, try again”. After the third try i gave up. 🤷‍♂️

Phrangk

4 months ago

Response from developer

We sincerely apologize for the inconvenience you've encountered. We take great pride in our service, and it's truly regrettable that you had trouble generating a bar graph with the repeated "generation failed, try again" message. After the third attempt, we understand your frustration in giving up. To effectively resolve this issue, we kindly request that you share the specific prompt or data details you were using during the process. This information will be of utmost importance in helping our team pinpoint and rectify the root cause. We encourage you to provide this feedback to us at https://support.wondershare.com/. Our dedicated support team is ready to assist you and work towards a solution. Your input is invaluable in our continuous efforts to enhance our service. Thank you for bringing this to our attention.

Terrible experience and pathetic customer service

Besides the app being difficult to navigate and not worth the headache, have fun trying to cancel your “auto renewed” membership. I closed my account, deleted the app, and clearly never used it again, however they continued to bill me for 4 more months. Closing your account is not enough. You need to cancel the auto pay with them, then close your account (which makes zero sense why cancelling your account wouldn’t just trigger the end of billing.) I made the mistake of closing my account first which then did not allow me to cancel the auto pay since I did not have an account linked to it. After countless emails back and forth, they agreed to “assist me” in cancelling the auto pay. Did I get a refund for the 4 months I did not have an account but was still billed? That’s a big fat NO. Thanks for nothing Wondershare and Edraw! I would definitely avoid this brand and their products!

Kilwaukee’s Best

10 months ago

Response from developer

We are deeply sorry to hear about the extremely frustrating experience you've had with cancelling your subscription and the unexpected charges. This is certainly not the standard we wish for any of our users, and we sincerely apologize for the significant inconvenience and confusion this process has caused. Kindly note that the subscription plan will be charged automatically until you cancel it. Anyway, we will relay your feedback to our team for future improvement. We appreciate your time and support regarding this matter.

Work

Really good for learning and teaching

Emadismic

a year ago

Many people are paying attention to you

The performance is fast and smooth, even with large and cọmplex diagrams.

ketchum kristyn

a year ago

Super useful

The templates are really helpful for getting started quickly with any diagram type.

Jazmine Pullen

a year ago

Experience is smooth

The collaboration feature is amazing for team projects. It makes diagramming together easy.

riggins_sladem

a year ago

Software is becọming more and more delicate

This app makes it easy to create and customize floor plans. Very intuitive.

JaimieHammp

a year ago

The function is very cọmplete and very safe!

I can create and share diagrams quickly. This tool has been a huge help.

Kasi_Judithb

a year ago

It is simple and easy to use

It’s easy to create professional-looking diagrams in no time. Very user-friendly.

applegate mcgrath

a year ago

Hope this will never be released

This app makes creating cọmplex diagrams a breeze. It’s fast and efficient.

KatheleenBozemanv

a year ago

Let me talk about my feeling

It’s perfect for visualizing projects and organizing ideas in a clear, structured way.

Thi Sherry

a year ago

not bad

I’m really impressed with how quickly I can create and share professional diagrams.

Hendrickson Baggett

a year ago

OK, this is the boutique in similar software!

The ability to add annotations and cọmments directly to the diagrams is great for team collaboration.

Chase Phylicia

a year ago

very good

This app makes it so easy to create professional; clean diagrams in minutes.

Clemencia_Stocktonv

a year ago

Very powerful application, worth downloading!

I love how I can customize every part of the diagram to my exact needs. Very versatile.

LorrianeBrycet

a year ago

The update is very good

The export options are fantastic—very useful for sharing my diagrams with colleagues.

cotton_ashleai

a year ago

It is easy to use, great!

I use this tool regularly to create project timelines and process flowcharts. It’s indispensable.

Marvel_Donitag

a year ago

Still pretty practical ~~

The templates are a real time-saver. It’s perfect for getting started on diagrams quickly.

Madge_Ashelyi

a year ago

You are worth having a software.

The ability to add and organize multiple diagrams is a fantastic feature.

rader jacqualine

a year ago

Alternatives

Promoted

KobCard

Gift Card Information Platform

by KOB MARKETING

📊 Productivity

EdrawMax vs

3.4 / 4Score

no / -ADS

yes / noIn-App Purchase

free / freePrice

Lucidchart

Flowchart & Diagram Maker

(5.3K)

With Ads

EdrawMax vs Lucidchart

3.4 / 4.6Score

no / yesADS

yes / noIn-App Purchase

Brainstorm with ease

(379)

In-App PurchasesWith Ads

EdrawMax vs Mind Mapping

3.4 / 4.6Score

no / yesADS

Flowdia Diagrams

Flowchart & Diagramming

(66)

EdrawMax vs Flowdia Diagrams

3.4 / 3.4Score

GitMind: AI Mind Map & Notes

Summarize Anything to Mind Map

(17)

EdrawMax vs GitMind

3.4 / 3.6Score

RenoPlan - Floor Plan Creator

Measure Estimate - Laser, AR

(741)

EdrawMax vs RenoPlan

3.4 / 4.5Score

Mapify: AI Mind Map Summarizer

Anything to mind maps by AI

(178)

EdrawMax vs Mapify

3.4 / 4.6Score