New update crashes. Please fix!
Overnight update breaks the app! Can’t open my garage. Please fix asap.
Doesn’t work as advertised
Advertised that you can add up to 20 extra NFC cards, but won’t let you add any.
Response from developer
Hi there, we are sorry to hear about your experience. Kindly reach out to us at support@egeetouch.com, and we will look into this matter.
Like the lock, not the app
Bought the 4th gen lock. Like it fine..would like it better if app worked. Once I got account set up, now it shuts down every time I try to add another user access. Called and emailed support several times with no contact back. Now looking at getting a different lock since we can’t really use the one we bought that uses this app
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No nfc for iPhone/watch?
Developers: please add nfc keys for iPhone and watch a o be stored in Apple wallet.
App Crashes
App crashes and will not open past the login screen on iOS 15
Crashes
New update crashes
Good lock watch app needs work
Phone app and fobs works well but watch app needs phone app running so worthless
When I need help, they aren’t there
I’ve been locked outside my door. my tag doesn’t work and I called and write email for three days and no response!!!!!!!
it was good for two years I have to say it was good, what’s going on now?
it was good for two years I have to say it was good, what’s going on now?
So far so good
Great for the gym
Disappointed
Padlock malfunctioned after one week and had to be cut off.
Poor performance and glitches
The app closes the second you try to open it. Rendering your fancy lock worthless...
Garbage
Does not work and returning it. After it pairs it keeps asking to “make sure the shackle is pressed down” (Which it is)
Then no matter what will NOT turn green. So you have to pull-it-quickly within that second to open it anyway. Which means the log it keeps will always be wrong too.
Fob doesn’t work AT ALL. (I bought 7 of them!!)
Call customer support. Nothing but a computer recording.
I would never trust my business gate with this product as planned. Garbage.
Then no matter what will NOT turn green. So you have to pull-it-quickly within that second to open it anyway. Which means the log it keeps will always be wrong too.
Fob doesn’t work AT ALL. (I bought 7 of them!!)
Call customer support. Nothing but a computer recording.
I would never trust my business gate with this product as planned. Garbage.
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App does not work with iOS 13.2
Crashes on startup.
App
App Bad Doesn't work on iPod iPad or android (iPod & IPad Running 9.3.5 Latest)
Too bad - it had potential
Just magically my user id was deleted - had to reset everything up. Sloppy code jocky
Connection failure when trying to create account
Doesn’t work
Needs Apple Watch self connection
Instead of having to go through an iPhone, enabled a pre connected Apple Watch to be able to connect solely on its own.
Close
The app closes when try to connect in my iPod touch dont work in my iPod but its work in my iPhone.
The app won't let me sign up?!
I won't let me add a valid password so I can sign up!?!?!
What is wrong with the password 6909MaRy ??? It fulfills their password requirements.
What is wrong with the password 6909MaRy ??? It fulfills their password requirements.
