Egnyte User Reviews

Customer Experience

Positive experience72.8% of reviews
Neutral6.0% of reviews
Negative experience21.2% of reviews

~ Based on 151 written reviews from the US App Store.

What users say

Is Egnyte Safe?

Egnyte appears safe based on user ratings. AppsHunter Safety Score for Egnyte is 96/100.

This assessment is based on 11,323 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 11,323 App Store ratings for Egnyte.

Is Egnyte Legit?

Egnyte appears to be a legitimate app. AppsHunter Legitimacy Score for Egnyte is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Improvement suggestion - file sorting

Can you PLEASE change the folder/file sorting to remember the last selection for that particular folder? This is how windows file explorer works and the last cloud storage service we used before swapping to Egnyte had this functionality for their mobile app. Currently if you change the sorting to “modified date” it changes the sorting for all folders to be by date, wherever you navigate. I need some folders contents to be sorted by “name” and some by “date”. And it would be very helpful if the app could remember and store the latest sorting selection for the current folder so I don’t have to constantly change this setting back and forth as I navigate different folders.
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Workflows Need Better Integration

The Egnyte mobile app makes Review & Approval workflows harder to use than they need to be. When viewing a document, there is no way to see or access the Review & Approval workflow associated with that file, so approvals have to be completed from the Tasks view instead of from the document itself. Since Tasks are organized by workflow title (which is user-defined and often doesn’t match the document name), finding the correct workflow can require scrolling through the list because there is no search function—only sorting and filtering options. It’s also not possible to view the status of a document’s workflow if you are not a participant in that workflow. Linking workflows to the document and adding workflow search would make the mobile experience much more intuitive and efficient.
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Not Compatible with Most Recent IOS update

Not working, and is slowing down my work schedule eating into personal time.

Great app, but needs one more thing.

There needs to be a way to add a custom name to bookmarked files/folders. I have several book marks that are in a similar folder structure for multiple projects, it would be much easier to keep track of which is which with custom names.

Upload error on photos

When I take photos through the app to upload, with preview mode, once I select upload 50%-70% consistency have an error and must be uploaded by tapping each separately to retry.

Uploading Photos is Often a Nightmare

My main issue is that I often have to upload many photos at the end of the day for work.

If for whatever reason the connection is poor I’m stuck on a never ending loop of selecting, attempting to upload, failed to upload, unable to upload… Then I have to sit there and click upload constantly until it finally (hopefully) goes through.

Egnyte is not capable of telling me some or all have already been uploaded so I have to go through the full process again and again. If I could set it to upload and it would occur once the connection had improved that would be hugely beneficial.

Currently stuck emailing the photos to myself (which works on the same connection) and then uploading them that way. So it’s obviously not my connection that is the issue.
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Sign in needed!!!

It’s very convenient to have an app that accesses the website. However, I can now open the app without using a password! This is supposed to be a secure app. This issue needs to be fixed immediately or the app is useless. If I lose my phone, anyone has access to the information.

Great construction tool

Does everything needed quickly

Removed markup accessibility

With the last update you removed the markup accessibility on the mobile version, and made it substantially harder to save files back into Egnyte. That was the whole purpose we were using it, now it’s rendered useless, so we will likely move everything back to OneDrive

Great but apple Pencil does not work

Very good app, but unfortunately on iPad Air Apple Pencil does not work. Can you help me?

Egnyte is awesome on an iPhone

I work for a GC and Egnyte just rocks for finding files on a file server while on a job site. Progress photos, plans, Subcontracts PDFs, etc…

Egnyte will Delight!

I love this app! It’s a must for a business with multiple people working on the same projects and so much more.

APP just crashes

Keep going through login and app just crashes. So much for integration across platforms!

Good when it works

Whenever I turn my iPad off this app prompts me to resign in and I get stuck in a loop of log in successfully then it kicks me to relogin again, and again

Best in the Business

As an IT consultant that has been using this system for 12 years, it’s undoubtedly one of the most intuitive and exceptional services we use. One of the last companies with a great tech support that responds quickly and effectively. Our team loves it as does our clients. They’ve been way ahead of the game on configurations, management and features though some have caught up but still not as good. Highly recommended Egnyte for a hybrid cloud file system.
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Keeps kicking me out on iOS devices.

Lately the app constantly kicks me out on iOS/iPadOS. Seems to be a glitch from a recent update. No issues on other platforms.

Professional Agent

I’m just learning this App and I’m loving it so much. It seems to be everything I’ve ever needed. I would recommend it to anyone asking about this type of program.

Do the writers of the positive reviews actually use Egnyte?

Egnyte is perhaps the worst and least reliable cloud service in the planet. Do the positive reviewers actually use this app or the service?

The whole point is collaboration which just doesn’t work on iOS or iPodOS (or anything else). Unacceptably high downtime. V poor integration with apple ecosystem. Try moving files back and forth with files app. Just try it.

Do yourself a favor and use a modern cloud provider. iCloud, google, Dropbox, box, even share point. Just don’t waste your time with Egnyte.
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Big files

I’ve been using it for sharing very large files with my family.

Not a good design

App is difficult to use. Many steps just to do one thing. I’m not sure the purpose of app. It actually makes the process more cumbersome