EKO Home User Reviews

Top reviews

Disappointed service

There is not much information on app regarding reset or delete original account. Not many options and if message is sent then no response received

Ok

Camera no longer sends motion detection notifications to iPhone
Needs improvement

Absolute rubbish. Don’t buy it. If you have take it back and get a refund.

Don’t buy it. Get a refund if they will give it

6 cameras all dead

Woke up this morning. All cameras dead. Exhausted from asking for help. I give up.

Socket

Bought a socket, just wont connect. Followed prompts properly several times. Waste of time and money. Uninstalled

Love these

Recommend the security cameras they are not wireless but they are wifi must have data on phone to see what going on at home and home wifi it also has up to 16 channels. they do work great.
Comes with 4 camera

Cameras offline

Cameras worked perfectly for 3-4 months and now continually says offline, still records but can’t ever view it once app is opened

Strip lights

Connecting your phone to the lights via wifi every time you want to change the colour or use the app is ridiculous. Be better to Bluetooth it every time then what it is.

All WiFi smart plugs stopped working

All of Eko WiFi plugs stopped working on one day. FIX ASAP!!!

Rubbish

The stability is questionable , For price it is what it is, basic , the recording error is a real issue that no one answered

Wont connect - app is unstable always cant connect error message , no one replies to emails cheap and nasty - that’s just the service -

Useless cameras and the lowest level of customer service

I have four cameras from the day I purchased them the batteries that came with the cameras were defective. They will not charge past 8% this causes Hundreds of low battery notifications per day contacted customer support they refused to help they told me to take them to consumer affairs if I wish to take the matter further as I did not obtain aReceipt when making the purchase as I didn’t think it was necessary on a brand-new product.
The amount of time these cameras take to connect to the app someone could have emptied my house out and been home on the couch having a beer before the establishing encrypted message goes away.
The cameras are so delayed the photo capturing movement never actually captures a thing I can walk through my entire back yard and will not show up on the still frame
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Rubbish

Bought the wireless solar security cameras and they won’t connect no matter what I do even changed my router setting like it said to do and they just won’t connect. Tried every possible way and they just won’t connect!!

Not very user friendly

Bought the EKO smart switch, tried for ages but couldn’t connect to the app.

Rubbish

Worst cameras I’ve ever used!!!

Unresponsive app

The application needs updating as it is unresponsive on my phone. I am constantly needing to shut the app and reopen it to get to work.

Bad product

Very bad product, hard to connect to, not easy to use and I would not recommend buying. Save your money

Camera not connect with google and Alexa

I tried many time but it’s not connect with google or alexa.
Even not response of any email

Average

Only one camera connects. No fast forwarding feature in the app makes it hard

Garbage in every sense

No user friendly. Instructions don’t relate to the correct products. Slow and unresponsive in Amazon Alex and Google. Returned product to store. Waste of money.

Rubbish software

Good build quality and bad resolution on cameras. The cameras detect all events annoying enough. But the app / camera doesn’t save video clip for corresponding event. Finding it difficult to find help