Free

Details

  • Released
  • Updated
  • April 6, 2020
  • September 14, 2025

Features

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About

Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.

Check internet speed
Test connection status
Lodge and track faults
View bill summaries
Update payment details
Change internet plan
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What users say

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What's New in My TPG

1.5.2

September 14, 2025

Minor Performance improvements

User reviews

users

myself find TPG is the cheapest option i have ever had. price is affordable for those doesnt use mobile plan outside. thank you

Terrible

Shocking app to use on iPhone. Cannot see buttons as keyboard covers them when typing.
Login feature terrible and does not auto copy number across when verifying.
Confusing it is so poor for a tech company.

Dreadful

Clunky, slow, keeps getting error messages and the go back to login button doesn’t work. Need to keep closing and reopening and reliving in to get it to work. Test internet speed option never works. All in all a very poor app.

Keyboard won’t disappear Can’t login app design fault

When you try to login the virtual keyboard stays up blocking the login button. Meaning you can’t login. There is no ability to swipe down to remove the virtual keyboard nor can you turn the phone sideways to adjust the screen. This is a design fault.

Should be deleted and removed

Terrible app does not work on my Apple iPhone
About time TPG put some effort in providing an app that works - not this Rubbish!!!

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login fields covered by keyboard

Bug

SMS code not auto-populating

Bug

Frequent app crashes

Bug

Inability to submit support requests

Bug

Requested Features

4 requests

Save login details

Feature

Implement biometric authentication

Feature

Improve app stability and user experience

Feature

Provide better customer support channels

Feature

FAQ

What can I do with the My TPG app?

The My TPG app allows you to manage your TPG account and services on the go. You can check your internet speed, test your connection, lodge faults with live status updates, view bill summaries, update payment and contact details, change your password, and even change your internet plan.

Is the My TPG app free to use?

Yes, the My TPG app is free to download and use. There are no additional costs associated with managing your TPG account through the app.

How can I check my internet speed using the app?

Within the My TPG app, there is a dedicated feature to check your internet speed. This allows you to quickly assess your connection performance directly from your mobile device.

Can I lodge a fault and track its progress?

Yes, you can lodge a new fault directly through the My TPG app. The app also provides live status updates on any lodged faults, so you can easily track their progress.

What account management features are available?

The app provides comprehensive account management features. You can get a summary of your bills and statements, update your payment details, change your password, and update your contact information, all within the app's interface.