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My TPG

My TPG

by TPG TELECOM LIMITED

4 ratings
292 reviews
🔧 Utilities
Free

Details

Released
April 6, 2020
Updated
September 14, 2025

Features

Developer

TPG TELECOM LIMITED
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My TPG screenshot #1 for iPhone
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Reviews summary↘︎
⭐292
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📝7+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.

✓Check internet speed
✓Test connection status
✓Lodge and track faults
✓View bill summaries
✓Update payment details
✓Change internet plan
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What users say about My TPG

Reviews of My TPG are mostly negative: the Utilities app is rated 1.0/5 from 4 App Store ratings. What users like most: decent internet service. Top complaints: constant login issues, crashes and bugs. Summarized from real user reviews.

Positive things

  • 💡Decent internet service

Negative things

  • 🐛Constant login issues
  • 🐛Crashes and bugs
  • 👎Unusable app
  • 👎Poor customer service
  • 👎Unreliable internet connection
  • 🔒Security concerns with SMS-based authentication
See all reviews

What's New in My TPG

1.5.2

September 14, 2025

Minor Performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Bad provider

Sloppy app and website. Poor design and always having to re-login for every action. Customer service people are hard to understand and need to work on how inflections work in the English language.
Aasnicar95

Cannot login

Your apps cannot login never fix
Rrukkui

Fix your App

Such a disgusting app. I’vent able to login not even once.
HTHoina hola is taken

Can’t log in

I can log into my account via a browser but have never been able to log in via the app. Other providers will allow you to connect to mobile data just to utilise the app in the case of needing to top up, but I have no idea if this is the case for TPG because the login page just refreshes, whether or not I’m already connected to the internet.
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SSJH254

Learn From Optus and Telstra

You guys need to fix this app, it keeps crushing out, or says error when i try to log in. Please fix it as it is un usable!!
223335A
See 287 more reviews

Developer apps

My Internet Connect
My Internet Connect

by TPG TELECOM LIMITED

🔧 Utilities

(287)

See developer apps

User experience

🐞

Reported Bugs

4 issues

Login fields covered by keyboard

Bug

SMS code not auto-populating

Bug

Frequent app crashes

Bug

Inability to submit support requests

Bug
✨

Requested Features

4 requests

Save login details

Feature

Implement biometric authentication

Feature

Improve app stability and user experience

Feature

Provide better customer support channels

Feature

FAQ

What can I do with the My TPG app?

The My TPG app allows you to manage your TPG account and services on the go. You can check your internet speed, test your connection, lodge faults with live status updates, view bill summaries, update payment and contact details, change your password, and even change your internet plan.

Is the My TPG app free to use?

Yes, the My TPG app is free to download and use. There are no additional costs associated with managing your TPG account through the app.

How can I check my internet speed using the app?

Within the My TPG app, there is a dedicated feature to check your internet speed. This allows you to quickly assess your connection performance directly from your mobile device.

Can I lodge a fault and track its progress?

Yes, you can lodge a new fault directly through the My TPG app. The app also provides live status updates on any lodged faults, so you can easily track their progress.

What account management features are available?

The app provides comprehensive account management features. You can get a summary of your bills and statements, update your payment details, change your password, and update your contact information, all within the app's interface.