Dont Choose
I got switched from my previous provider to TPG with in 2 days i realised how mich big mistake i have done. 2 days also TPG supprot team didnt established my connectivity even though it is lost to me i cancelled baring cancellation charges .. Dont choose if you want peace of mind
Zero star review
I recently moved to Optus because I experienced so many issues trying to receive refunds and manage my billing status. This phone plan has the WORST security protocol, as in multiple authentication processes are required for the outcome to be “we can’t process this because this isn’t our field”. After switching plans I called for a refund and each time I was passed into a different service which told me they can’t do anything and I have to complete a form. Each form was useless and even though the people in the line told me the form was for canceling my existing plan and giving me a refund that was false (which I found out after speaking to a different person today). Each form also required step verifications that kept asking me to do it again even tho I had already published one before and it said it was accepted. Half of the people on the line know nothing, and if you really wish to speak to someone who can help you and fill forms out in your regard because it’s not working on your end please request for Babita. Overall this was the WORST experience I’ve ever had, constantly calling them to follow up on refund and cancellation processes whilst they actively charged $25 from my bank each month. Worst worst worst please don’t waste your time and $ like I did.
babita
babita
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Horrid
Horrid app. Now I am wondering if I have done the right thing moving to TPG. App is horrible and so is the website
Won’t let me sign in?
As title states. Worked fine when I first switched to TPG. After like a month I can no longer sign in. Fix please, I need to see my usage data
Unable to login
I am facing this issue from the day one I am unable to login I don’t know what going on with this app
