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My TPG

My TPG

by TPG TELECOM LIMITED

4 ratings
275 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • April 6, 2020
  • September 14, 2025

Features

Developer

TPG TELECOM LIMITED
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Reviews summary↘︎
⭐275
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.

✓Check internet speed
✓Test connection status
✓Lodge and track faults
✓View bill summaries
✓Update payment details
✓Change internet plan
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What users say

Summarized from real user reviews of My TPG. Based on 4 reviews and a 1.0/5 average, it highlights the 1 positive and 6 negatives reviewers mention most about this Utilities app.

Positive things

  • 💡Decent internet service

Negative things

  • 🐛Constant login issues
  • 🐛Crashes and bugs
  • 👎Unusable app
  • 👎Poor customer service
  • 👎Unreliable internet connection
  • 🔒Security concerns with SMS-based authentication
See all reviews

What's New in My TPG

1.5.2

September 14, 2025

Minor Performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Very disappointing app

Unfortunately this one did not make it easier to maintain or manage your TPG account on the phone. The log in process is super painful each time, as it has some sort of error in many cases, which makes it nearly impossible to even check on how much data one’s using. The service itself from the provider is not half as bad and very budget friendly, but the app could definitely use a loving hand.
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dkevin2dkevin2

App is terrible

I can’t even properly enter my username and passwords. How can a telco have such a bad app?
curly fabcurly fab

I hate this ISP

But I’m too lazy to change providers. Do yourself a favour and go with literally anyone else
sw-9876sw-9876

Need improvement

The app is not working.
running_herorunning_hero

Garbage

The app does not work, login failure is consistent.
Tried resetting password numerous times to no avail.
Useless…
vfthuvfthu
See 270 more reviews

Developer apps

My Internet Connect
My Internet Connect

by TPG TELECOM LIMITED

🔧 Utilities

(287)

See developer apps

User experience

🐞

Reported Bugs

4 issues

Login fields covered by keyboard

Bug

SMS code not auto-populating

Bug

Frequent app crashes

Bug

Inability to submit support requests

Bug
✨

Requested Features

4 requests

Save login details

Feature

Implement biometric authentication

Feature

Improve app stability and user experience

Feature

Provide better customer support channels

Feature

FAQ

What can I do with the My TPG app?

The My TPG app allows you to manage your TPG account and services on the go. You can check your internet speed, test your connection, lodge faults with live status updates, view bill summaries, update payment and contact details, change your password, and even change your internet plan.

Is the My TPG app free to use?

Yes, the My TPG app is free to download and use. There are no additional costs associated with managing your TPG account through the app.

How can I check my internet speed using the app?

Within the My TPG app, there is a dedicated feature to check your internet speed. This allows you to quickly assess your connection performance directly from your mobile device.

Can I lodge a fault and track its progress?

Yes, you can lodge a new fault directly through the My TPG app. The app also provides live status updates on any lodged faults, so you can easily track their progress.

What account management features are available?

The app provides comprehensive account management features. You can get a summary of your bills and statements, update your payment details, change your password, and update your contact information, all within the app's interface.