Free

Details

  • Released
  • Updated
  • April 6, 2020
  • September 14, 2025

Features

My TPG screenshot #1 for iPhone
My TPG screenshot #2 for iPhone
My TPG screenshot #3 for iPhone
My TPG screenshot #4 for iPhone
My TPG screenshot #5 for iPhone
My TPG screenshot #6 for iPhone
My TPG screenshot #7 for iPhone
My TPG screenshot #8 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.

Check internet speed
Test connection status
Lodge and track faults
View bill summaries
Update payment details
Change internet plan
Show original description

What users say

See all reviews

What's New in My TPG

1.5.2

September 14, 2025

Minor Performance improvements

User reviews

Very disappointing experience with TPG

Very disappointing experience with TPG. The Wi-Fi is unreliable, the signal is often weak or inconsistent, and the customer support has been extremely frustrating. I’ve had to explain the same issues multiple times, calls have been disconnected, and problems are often left unresolved.

For the amount I pay, I expected much more reliable service and much better support. Unfortunately, my experience has been consistently poor.
Show more

Won't open

After the last update, my TPG app won't open. I have uninstalled it and reinstalled it and still won't open. Have to go online To my web browser to login.

Worst app ever

Trying to increase my data limit and I can’t pay for a top up while my normal billing transaction is in process (48 hours) so now I’m stuck without data

App doesn’t work

Actually a pass through to Safari, but the website submit button to update account details doesn’t work in Safari on my phone. Completely useless.

This rubbish won’t even sign in now

Are you kidding me?!

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login fields covered by keyboard

Bug

SMS code not auto-populating

Bug

Frequent app crashes

Bug

Inability to submit support requests

Bug

Requested Features

4 requests

Save login details

Feature

Implement biometric authentication

Feature

Improve app stability and user experience

Feature

Provide better customer support channels

Feature

FAQ

What can I do with the My TPG app?

The My TPG app allows you to manage your TPG account and services on the go. You can check your internet speed, test your connection, lodge faults with live status updates, view bill summaries, update payment and contact details, change your password, and even change your internet plan.

Is the My TPG app free to use?

Yes, the My TPG app is free to download and use. There are no additional costs associated with managing your TPG account through the app.

How can I check my internet speed using the app?

Within the My TPG app, there is a dedicated feature to check your internet speed. This allows you to quickly assess your connection performance directly from your mobile device.

Can I lodge a fault and track its progress?

Yes, you can lodge a new fault directly through the My TPG app. The app also provides live status updates on any lodged faults, so you can easily track their progress.

What account management features are available?

The app provides comprehensive account management features. You can get a summary of your bills and statements, update your payment details, change your password, and update your contact information, all within the app's interface.