My TPG

My TPG

by TPG TELECOM LIMITED

899 ratings
244 reviews
Free

Details

  • Released
  • Updated
  • April 6, 2020
  • September 14, 2025

Features

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About

Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.

Check internet speed
Test connection status
Lodge and track faults
View bill summaries
Update payment details
Change internet plan
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What users say

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What's New in My TPG

1.5.2

September 14, 2025

Minor Performance improvements

User reviews

Useless app

Makes me feel not to use TPG

Hard to use

Hard to log into and can’t report a fault unless there is a problem. App fails to load most of the time.

Genuinely trash

Who makes these apps? Who hires them? Why do such low quality apps even exist?

Worst App ever

Most of the time the app crashes, I can’t run any diagnostic test because it can’t detect my service.
I have contacted TPG repeatedly about this problem with no success.

VERY PRIMITIVE !

I absolutely hate, that I cannot pay w/ a new card. No even as a one off.

In the XXI I’m forced to delete old payment info and register new VISA card, all over again 😩
(I cannot imagine doing this every month).

There’s no ApplePay either!?

Surely you’d want the app up to date w/ current technology, like your adversaries’ apps, no?😉
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Login fields covered by keyboard

Bug

SMS code not auto-populating

Bug

Frequent app crashes

Bug

Inability to submit support requests

Bug

Requested Features

4 requests

Save login details

Feature

Implement biometric authentication

Feature

Improve app stability and user experience

Feature

Provide better customer support channels

Feature

FAQ

What can I do with the My TPG app?

The My TPG app allows you to manage your TPG account and services on the go. You can check your internet speed, test your connection, lodge faults with live status updates, view bill summaries, update payment and contact details, change your password, and even change your internet plan.

Is the My TPG app free to use?

Yes, the My TPG app is free to download and use. There are no additional costs associated with managing your TPG account through the app.

How can I check my internet speed using the app?

Within the My TPG app, there is a dedicated feature to check your internet speed. This allows you to quickly assess your connection performance directly from your mobile device.

Can I lodge a fault and track its progress?

Yes, you can lodge a new fault directly through the My TPG app. The app also provides live status updates on any lodged faults, so you can easily track their progress.

What account management features are available?

The app provides comprehensive account management features. You can get a summary of your bills and statements, update your payment details, change your password, and update your contact information, all within the app's interface.