Very disappointing experience with TPG
Very disappointing experience with TPG. The Wi-Fi is unreliable, the signal is often weak or inconsistent, and the customer support has been extremely frustrating. I’ve had to explain the same issues multiple times, calls have been disconnected, and problems are often left unresolved.
For the amount I pay, I expected much more reliable service and much better support. Unfortunately, my experience has been consistently poor.
For the amount I pay, I expected much more reliable service and much better support. Unfortunately, my experience has been consistently poor.
Show more
Won't open
After the last update, my TPG app won't open. I have uninstalled it and reinstalled it and still won't open. Have to go online To my web browser to login.
Worst app ever
Trying to increase my data limit and I can’t pay for a top up while my normal billing transaction is in process (48 hours) so now I’m stuck without data
App doesn’t work
Actually a pass through to Safari, but the website submit button to update account details doesn’t work in Safari on my phone. Completely useless.
This rubbish won’t even sign in now
Are you kidding me?!
Terrible
Unreliable and never seems to work
Huh
Can’t even login
App is broken
Cannot login anymore. Login credentials work fine on desktop PC login. TPG asked me to login manually by typing in my long password letter by letter instead of using my password manager. Didn’t change the end result. You just end up at the login screen again after it looks like it’s trying to do something.
Show more
Trash App❗️
Improvement needed❗️
Can’t log in
Never let me login. Stuck in the login screen. Need to figure out the bug and fix it
Useless app
You go in to perform speed test after 3 plus minutes it logs you out. . You check with google speed test the action is completed in a minute and tells you the speed
Absolute Garbage
There’s so little value to this app, they need not have tried. Any option you click it logs you out, to require you to log back in. The only way to contact customer service is to ring them, the app doesn’t support this option and they don’t have an email they can use either.
Verifying details to log in
Does not load, please update this app immediately
users
myself find TPG is the cheapest option i have ever had. price is affordable for those doesnt use mobile plan outside. thank you
Terrible
Shocking app to use on iPhone. Cannot see buttons as keyboard covers them when typing.
Login feature terrible and does not auto copy number across when verifying.
Confusing it is so poor for a tech company.
Login feature terrible and does not auto copy number across when verifying.
Confusing it is so poor for a tech company.
Dreadful
Clunky, slow, keeps getting error messages and the go back to login button doesn’t work. Need to keep closing and reopening and reliving in to get it to work. Test internet speed option never works. All in all a very poor app.
Keyboard won’t disappear Can’t login app design fault
When you try to login the virtual keyboard stays up blocking the login button. Meaning you can’t login. There is no ability to swipe down to remove the virtual keyboard nor can you turn the phone sideways to adjust the screen. This is a design fault.
Should be deleted and removed
Terrible app does not work on my Apple iPhone
About time TPG put some effort in providing an app that works - not this Rubbish!!!
About time TPG put some effort in providing an app that works - not this Rubbish!!!
Beware
This has to be one of the worst internet providers ever. I should’ve research them before signing up but they assured me I got 5G which was a given as I was already using 5G.. 2 days went by and I received the new 5G modem, within 2 days I was having my internet drop out for hours at a time. I was moving my modem around to get the best signal anyway long story short in my first month I spent over 15 hours on the phone before telling them to cancel my account.. they have just sent me a bill for $60 and still waiting on satchel to send the modem back otherwise I’ll sell the modem for all the grief.. I’ve taken this to the ombudsman as they can’t get away Ruth this stuff..
Show more
Useless app
Makes me feel not to use TPG
