Discover luxury fashion, beauty, home goods, and technology from a renowned Mexican department store. Find items with image search, save favorites, and receive exclusive promotions. Manage your store credit card and enjoy convenient shopping with nationwide delivery and easy returns.
1.31.3
September 14, 2026
Mejoramos tu experiencia de compra: Optimizamos la búsqueda, navegación y consulta de productos. Simplificamos tus servicios y pagos: Incorporamos mejoras para facilitar la consulta y gestión de tu tarjeta Palacio . Corregimos errores y mejoramos la estabilidad: Realizamos ajustes visuales, de acceso y funcionamiento para ofrecerte una experiencia más fluida y confiable.
MoreThe Mi Palacio app is the official application for El Palacio de Hierro, a luxury department store. It allows users to browse and purchase a wide selection of fashion, beauty, home, and technology products. The app also offers features like image search, wishlists, exclusive promotions, and convenient payment and return options.
Key features include a powerful image search to find desired items, a 'Favorites' section to save products, personalized notifications for exclusive offers and pre-sales, secure payment options including Tarjeta Palacio, bank cards, and PayPal, nationwide delivery across Mexico, and hassle-free returns at any store.
Yes, the Mi Palacio app is free to download. While the app itself is free, users can make purchases within the app for the various luxury goods offered by El Palacio de Hierro. There are no subscription fees to use the app's core functionalities.
You can find a curated selection of luxury items across several categories. These include fashion and accessories for women, men, and children, beauty products and fragrances, technology and appliances, and home decor. The app features items from iconic brands like Gucci, Chanel, and Balenciaga.
Yes, the app offers additional functions specifically for Tarjeta Palacio holders. You can securely pay your card, turn your card on and off, check your statements, balance, and Puntos Palacio, and manage all your Tarjeta Palacio and additional cards in one place.
