elekeeper User Reviews

Customer Experience

Positive experience19.3% of reviews
Neutral18.1% of reviews
Negative experience62.7% of reviews

~ Based on 83 written reviews from the US App Store.

Is elekeeper Safe?

Not enough ratings yet to assess elekeeper.

Is elekeeper Legit?

elekeeper - Energy Management appears to be a legitimate app. AppsHunter Legitimacy Score for elekeeper is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Improvement on old app

It took me a while to get used to it, but this app is a big improvement on its predecessor, with all information at my fingertips.

Honest Review

Ai features are top notch interface is very user friendly, user from Pakistan 🇵🇰

Response from developer

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the AI features and finding the interface user-friendly. Greetings to you in Pakistan 🇵🇰! If you ever have any questions or suggestions, feel free to reach out. Happy solar monitoring!

Doesn’t work right since updating

Take 5 to ten minutes to see live data. Worked much better before updating.
I recommend using a different app to view your electrical data. This app sucks

New Update has removed a lot

New update is appalling, it’s nothing but a facelift that removes all the useful and detailed features.

Detailed statistics are no longer available, you can no longer see your usage throughout the day on a graph. Only a full sum.

This app promised to be an upgrade/improvement on their old version/platform, but instead it has stripped a lot of the useful features and fundamentals which home owners found helpful and given us nothing but an ugly sci-fi looking dark piece of sadness.

Really sad to see.
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Response from developer

Thank you for your passionate feedback. We understand your frustration. However, the detailed charts and statistics have not been removed​ — they are now located under Home → scroll down → Data Analysis. There you can view daily, weekly, monthly, and yearly graphs showing generation, consumption, grid import/export, and battery activity. You can also tap on individual data points for more detail. If you dislike the dark theme, you can switch to light mode​ in My → System → Theme Appearance. We are listening and will continue improving.

App não sobe os pontos de novas instalações.

Depois da atualização os pontos por atualizações não sobem , dá uma mensagem que o dispositivo não está online aí fica aguardando ativação.

Response from developer

Por favor, entre em contato pelo service@saj-electric.com​ ou use a função Feedback​ no app, informando seu SN e modelo. Assim podemos investigar melhor. Obrigado!

More improvement

Overall experience is good. Would be better if: 1. It would be helpful to show the battery's kW alongside the percentage. The previous app version handled this much better, no need to calculate the kw manually. 2. Enhancement Request: When using Time‑Of‑Day mode, it would be great to set a maximum charge limit for the battery. Currently, the maximum charge limit cannot be adjusted from the inverter setting. Users must go through Device → Inverter → Cloud icon → Remote Setting → Battery 1 off grid charge limit, then repeat for Battery 2. Can integrate the maximum charge limit function in the TOU mode when setting the charge rate, times, days plus the maximum charging limit. The Fox app's TOU implementation is more streamlined.
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Response from developer

Thank you for your detailed feedback! We have two follow-up questions to better understand your requests: 1. Battery kW display: The energy flow diagram already shows battery power (kW). Could you please specify which screen/view​ you'd like to see the kW value on? A screenshot would be very helpful so we can identify the exact location. 2. Maximum charge limit in TOU mode: Could you tell us your inverter model? Different models may have different settings available. For further assistance, please contact us at service@saj-electric.com​ or use the Feedback​ function in the app. This will help us communicate more effectively and address your needs precisely. Thank you!

great service, reliable company

since i update to this new version, my wifi keep showing offline, and i tried all the way to reconnect, all failed. I leave message and tried call the service line, i thought nothing would happen because there is kinda of no response.
However, the company send a tech guy today to my house and fix the problem. I am happy, good response to the customer and excellent service. Good job, SAJ and your team.
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Response from developer

Sorry for the trouble. After the update, if your device shows offline and normal Wi-Fi reconnect fails, please try: Go to bottom navigation → Service → Bluetooth​ → connect to your inverter/DTU → open Network Configuration​ → re-enter your Wi-Fi SSID and password → save. If it still doesn't come online, please contact support@saj-electric.com.au​ with your inverter SN and a screenshot of the error, so the regional team can assist you directly.

Inversor offline

Depois que eu atualizei o meu app não consigo me conectar ao meu inversor, não estou conseguindo vê o meu consumo.

Response from developer

Lamentamos o inconveniente. Após a atualização, se não consegue se conectar ao inversor e ver o consumo, pode ser problema de sessão, nó de servidor ou configuração de rede. Por favor, entre em contato conosco para que possamos investigar: Envie um e-mail para service@saj-electric.com​ com seu SN do inversor, modelo e prints da tela. Ou use a função Feedback​ dentro do app. Assim conseguiremos verificar logs, conexão e restaurar a visualização de consumo. Obrigado!

Sugestão importante

O app poderia atualizar e nos permitir utilizar um filtro de intervalo entre datas, temos que somar manualmente para poder tirar dúvidas da geração para os clientes, o que demanda tempo demais! Um simples ajuste de filtro resolveria muito fácil! A concorrência já está fazendo isso, é bom se atualizar também!
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Great, but some features missing now

The latest versions has unfortunately been a step back. I read other reviews, and realised some people struggling to log in, may not have the correct region (International for Australia). Some issues though: 1) In the new version, I unfortunately do not see an option any more to zoom in on a graph to a specific time of day, that was very useful and a feature I used often. 2) It is not possible any more to view a graph in Landscape mode on the phone, you cannot change the rotation. Combined with the previous issue, it is now less useful. 3) Enhancement request: When selecting Time-Of-Day, it would be great to set a limit on how far to charge the battery, in other words only import from grid if battery is below 80%.

Update (16 Jul 2026):
Great response from the developers, who addressed each point above. 1 and 2 completely fixed / resolved. On the 3 point, they recommended a way to limit the battery charging capacity. As far as I can see though, this is for both charging from Solar as well as from the grid. I need to limit it only when charging from the grid based on a Time -Of-Use setting.
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Response from developer

Dear user, a new version (5.0.4) is now available with key improvements: Self-sufficiency rate in Data Analysis, fixed chart filter reset, battery SOC on home screen, simplified plant view, monthly revenue display, and optimized firmware upgrade. Please update to enjoy the new features. Contact us if you have any questions. Thank you!

Problema nova versão

Não erro e-mail e senha

Response from developer

Por favor, verifique se você selecionou a região de servidor (nó) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

Ui mal feita

Após a atualização a interface ficou muito ruim para entendimento e leitura dos dados! Além do login expirar com facilidade, e ter logar sempre novamente, o front do app tá horrível, não consigo entender ou fazer a leitura dos dados, da geração, era uma app simples e fácil agora se tornou complicado, estranho !
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Response from developer

Prezado usuário, uma nova versão (5.0.4) já está disponível com as seguintes melhorias principais: taxa de autossuficiência na Análise de Dados, correção do problema de redefinição dos filtros de gráficos, SOC da bateria na tela inicial, visualização simplificada da central, exibição da receita mensal e atualização de firmware otimizada. Atualize para aproveitar os novos recursos. Entre em contato conosco se tiver alguma dúvida. Obrigado!

Could be better

What happened to the 24 hour graph showing power generated, load, export, battery use? This was in the old app and I found it useful. This app is fine but I do miss this graph.

Response from developer

Dear user, a new version (5.0.4) is now available with key improvements: Self-sufficiency rate in Data Analysis, fixed chart filter reset, battery SOC on home screen, simplified plant view, monthly revenue display, and optimized firmware upgrade. Please update to enjoy the new features. Contact us if you have any questions. Thank you!

Apple Watch

Cade o suporte para apple watch?

Não filtra datas geração energia Solar e Problemas "Ativar AI Saving"

App não deixa fazer um simples filtro pelo intervalo datas geração energia solar, somente intervalos engessados uma data, uma semana, um mês ou um ano. Todos querer colocar o intervalo de datas da fatura da conta de luz pra comparar com o que foi injetado mas por esse app fica impossível, algo tão simples resolver e Problemas "Ativar AI Saving" não consigo de jeito nenhum
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Overly complex and unintuitive

This app on the surface feels like it could do a lot, even with AI chatbot. Yet it is overly complex to get to basic information and then, it’s either out of sync or just seems wrong.

Response from developer

Thank you for your feedback. Could you please tell us which specific data seems out of sync or incorrect? For example: generation, consumption, battery status, or grid import/export? Contact us at service@saj-electric.com​ or use in-app Feedback with screenshots so we can investigate.

Não tradução

Os alarmes que o equipamento emite não são traduzidos para a língua escolhida. No meu caso a língua é o português, mas o alarme é emitido na língua alemã.

Response from developer

Obrigado pelo seu relato. Já identificamos o problema: os alarmes estão sendo exibidos em alemão em vez do português selecionado. Corrigiremos isso na próxima atualização do aplicativo. Agradecemos pela paciência!

Poor update

The recent 3D update of the app took a fair user experience and made it much worse List Q and A

Response from developer

We apologize for the decline in experience with the 3D update. You can switch back to 2D view via Plant page → ⚙ top-right → turn off "3D View". We are actively working on improvements based on user feedback.

Muito ruim

Apos a atualização ficou muito ruim nao atualiza as informações online

Response from developer

A atualização mais recente já corrigiu a exibição de informações online. Por favor, atualize o app para a versão mais recente na loja (App Store) e verifique novamente. Se persistir, contate-nos.

Erro ao fazer login

O aplicativo simplesmente dá erro ao fazer login, mesmo com os dados correto

Response from developer

Por favor, verifique se você selecionou a região de servidor (nó internacional) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.