Apple Watch
Não filtra datas geração energia Solar e Problemas "Ativar AI Saving"
Não tradução
Poor update
Response from developer
We apologize for the decline in experience with the 3D update. You can switch back to 2D view via Plant page → ⚙ top-right → turn off "3D View". We are actively working on improvements based on user feedback.
Muito ruim
Erro ao fazer login
Atualizou
Atualização
Reclamação
Não funciona
Plantas sumiram
Notificações de push
Os alertas que geram dentro do aplicativo não chegam notificação de push, então não sei quando acontecem as anormais a não ser que fique abrindo o aplicativo a todo instante. Tem como vocês solucionarem isso e mandarem uma atualização do aplicativo?
Response from developer
Obrigado pelo aviso. Nossa equipe já está ciente desse problema e está trabalhando em uma correção para as notificações push. Enquanto isso, se tiver outras sugestões ou precisar de ajuda imediata, você pode entrar em contato conosco via service@saj-electric.com.
Não consigo registrar senha
Response from developer
Lamentamos pelo inconveniente. Por favor, entre em contato conosco via service@saj-electric.com informando o e-mail usado no cadastro. Nossa equipe ajudará você a configurar a senha e acessar o app.
App not working after update
Response from developer
Sorry to hear the app stopped working after the update. Please try restarting your inverter and phone, then reopen the app. If it’s still offline, send your inverter’s serial number (SN) to service@saj-electric.com and we'll help you resolve it quickly.
Não consigo acessar o app
Response from developer
Lamentamos saber que não consegue acessar o app há 3 semanas. Para investigar e resolver o problema rapidamente, envie o número de série (SN) do seu equipamento para service@saj-electric.com. Nossa equipe ajudará você a restabelecer a funcionalidade.
Improved but could be better
Response from developer
Thank you for your detailed feedback. Regarding real-time data, this feature is currently only available for certain inverter models. You can check and enable it by clicking "..." in the top right corner of the plant overview and looking for the "Real-Time Data" option. Your suggestions regarding "enabling Bluetooth connection by default on the homepage" and "improving app translations" have been noted and will be passed to our product team for evaluation. We are continuously working to improve the app experience. For any further questions, please feel free to contact us at service@saj-electric.com.
It’s improved!
Next up, it’d be great if the revenue tracking feature worked, and if the AI inverter control mode could be restored for Australia.
Response from developer
Thank you for your detailed feedback! The refresh rate depends on your device model. To check if your system supports real-time data: 1.Go to the Plant homepage 2.Look for the "Real-time data" option in the top-right corner 3.If available, enable it for second-level updates If this option is not visible, your current hardware may not support faster data reporting. For further assistance, please contact service@saj-electric.com with your device model details.
Essential
Response from developer
Thank you for the positive feedback and valuable suggestion! We're glad to hear the app is essential for your energy management. The idea of adding customizable battery charge level alerts is noted and has been forwarded to our product team for future consideration. We appreciate your support and will continue working to enhance your experience.
Not much functionality
But the app doesn’t allow you to do this easily.
There is no easy way to STOP grid export.
Only way is to take a massive crash course into DIY Home Assistant… an even then it is sometimes a hit and miss, the inverter does have the capability, but their app is lacking in that department.
It’s sad that you have to go third party or diy just to do such a simple feature.
Response from developer
Thank you for your detailed feedback. We understand your frustration and appreciate you highlighting the need for more intuitive control over grid export settings. Your suggestion for a more accessible way to manage export/import functions, including a straightforward option to stop grid export, is well noted. We have forwarded this to our product and development teams for review. While we are continually working to improve the app’s functionality, we cannot provide a specific timeline for when this feature will be implemented. In the meantime, if you have any specific questions about the current grid export configuration, please feel free to write to us at service@saj-electric.com for individual assistance. Thank you again for sharing your thoughts with us.
Inconsistência
Response from developer
Olá! Para analisar o problema dos seus equipamentos, precisamos do número de série (SN) dos dispositivos afetados. Envie para service@saj-electric.com que nossa equipe verificará imediatamente.
