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Elektra Go: Money Transfer

Elektra Go: Money Transfer

Fast & Secure Money Transfers

859 ratings
58 reviews
🔧 Utilities
💰 Finance
Free

Details

  • Released
  • Updated
  • August 31, 2023
  • September 5, 2026

Features

Developer

Fraternitas LLC
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Elektra Go: Money Transfer screenshot #1 for iPhone
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Elektra Go: Money Transfer screenshot #10 for iPhone
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About

Easily send money to Mexico and Latin America with fast, secure, and transparent transfers. Track your transactions in real-time and choose from various convenient pickup or direct bank deposit options. The app also offers a prepaid Mastercard for online and in-store purchases.

✓Send money to Mexico and Latin America
✓Real-time transfer tracking
✓Direct bank deposits
✓Cash pickup at partner locations
✓Prepaid Mastercard for purchases
✓Reload phones and pay bills in Mexico
Show original description

What users say

Summarized from real user reviews of Elektra Go. Based on 859 reviews and a 4.7/5 average, it highlights the 15 positives and 27 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Fast money sending
  • 👍Easy to use
  • 👍Simple and reliable process
  • 👍Great for sending money to Mexico
  • 👍Convenient for family
  • 👍Easy signup
  • 👍Fast and easy transfers
  • 👍Good pickup options
  • 👍Best app for money transfers
  • 👍Favorable exchange rates
  • 👍Easy to use Apple Pay
  • 👍Practical card
  • 👍Best app
  • 👍Easy and fast money sending
  • 👍Good for daily purchases

Negative things

  • 💸High fees for sending
  • 🚫Money held without reason
  • 🚫No customer support
  • 🐛App doesn't work
  • 🐛Bad programming
  • 🐛Incorrect security code input
  • 🐛Unwanted texts/emails
  • 🐛Money taken for unmade shipments
  • 🐛App is a mess
  • 🐛Cannot log in again
  • 🐛Very limited
  • 🐛Terrible customer service
  • 🐛Many obstacles for sending/redeeming
  • 🐛Not functional in USA
  • 🐛A rip-off
  • 🐛Not available in USA
  • 🐛Incorrect information
  • 🐛Cannot open app
  • 🐛Total fraud
  • 🐛Information used by others
  • 🐛App is fake
  • 🐛Card not received
  • 🐛Support never replies
  • 🐛Steals money
  • 🐛Thieves, Fraud
  • 🐛Abuses and steals from needy
  • 🐛Refuses to pay taxes
See all reviews

What's New in Elektra Go

9.9.1

September 5, 2026

• Our AI agent is here! A new way to get things done in the app. Send money, find information anytime, and more. Just start a conversation to get going. Try it now! • You can now easily add your Elektra Go Prepaid Mastercard® to Apple Wallet or Google Wallet directly from the app. • Your transaction history has a fresh look. We’ve updated how your transactions are displayed in the Transactions history.

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User reviews

Most RecentHighest RatedLowest Rated

Cuentas

No transfieren los números de cuenta con la nueva app
Gpe MataGpe Mata

Response from developer

¡Hola, Gpe! Para poder apoyarte con cualquier duda, por favor comunícate con nuestro departamento de soporte al 888-534-6229, opción 2, o al correo support@elektrago.app. Con gusto te ayudaremos. ¡Saludos!

No me gustó

No fue el tipo de cambio que dijeron y el cobro fue más caro
Rossy@Rossy@

Response from developer

Hola, Rossy@ - Todos los cargos se muestran antes de completar el envío de dinero y corresponden al cobro total. Para cualquier duda, por favor comunícate con nuestro departamento de soporte al 888-534-6229, opción 2, o al correo electrónico support@elektrago.app. Con gusto te ayudaremos. ¡Saludos!

No confiable

El dueño Ricardo Salinas Pliego manda a agentes de ICE para detener migrantes mexicanos.
Salvador DamianSalvador Damian

Response from developer

Hola Salvador - No pudimos encontrar una cuenta o algún reporte de soporte al cliente ligados a tu nombre en Elektra Go, para poder comunicarnos y dar seguimiento. Contamos con 3 canales de atención: por email a support@elektrago.app, sistema de tickets desde el menú "Ayuda" dentro de la app y por teléfono al 888 534 6229. Por favor, contáctanos; estaremos felices de ayudarte.

Nice

Very good it’s fast to send money👍🏼
Heyhellyou_02Heyhellyou_02

Response from developer

Hi!! We're happy you're enjoying the app. Thank you for sharing. Let's send, Let's Go!

Genial

Muy bueno lo recomiendo
chivisokchivisok

Response from developer

¡Hola, Chivisok! Gracias por compartir tu buena experiencia. Let's Send, Let's Go!

See 53 more reviews

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User experience

🐞

Reported Bugs

17 issues

Cannot pay bills

Bug

App does not work

Bug

Bad programming

Bug

Incorrect security code input for Amex

Bug

Keep getting unwanted texts

Bug

Money retained without reason

Bug

No customer support

Bug

App is a mess

Bug

Cannot log in again after first use

Bug

Not available in USA

Bug

Information is incorrect

Bug

Cannot open app

Bug

App is broken

Bug

Card not received

Bug

Support never replies

Bug

App is fake

Bug

Steals money

Bug
✨

Requested Features

2 requests

Add Apple Pay option

Feature

Need Elektra promo code

Feature

FAQ

What does Elektra Go do?

Elektra Go is a mobile application designed for fast, secure, and easy money transfers to Mexico and various countries in Latin America. It allows users to support loved ones abroad with real-time updates on their transactions.

What are the key features of Elektra Go?

Key features include sending money to multiple Latin American countries, real-time transfer tracking, direct bank deposits to over 400 institutions, cash pickup at numerous partner locations, and a prepaid Mastercard for online/in-store purchases, phone reloads, and bill payments in Mexico.

Is Elektra Go free to use?

While the app itself is free to download and use, transfer fees apply for sending money. The Elektra Go Prepaid Mastercard is also available, which may have associated terms and conditions for its use.

What countries can I send money to with Elektra Go?

You can send money to Mexico and a wide range of Latin American countries including Honduras, Guatemala, Panamá, Perú, Chile, Argentina, Colombia, Bolivia, Costa Rica, República Dominicana, Ecuador, El Salvador, Nicaragua, Paraguay, and Uruguay.

How can recipients receive money sent through Elektra Go?

Recipients have flexible delivery options. Money can be sent directly to over 400 bank institutions, or picked up as cash at over 90,000 partner locations such as Elektra, Banco Azteca, Walmart, and OXXO.