Elektra Go User Reviews

Name: Elektra Go: Money Transfer
Rating: 4.6 (716 reviews)

Elektra Go: Money Transfer

Fraternitas LLC

🔧 Utilities

💰 Finance

What users say

Summarized from real user reviews of Elektra Go. Based on 716 reviews and a 4.6/5 average, it highlights the 15 positives and 27 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast money sending
👍Easy to use
👍Simple and reliable process
👍Great for sending money to Mexico
👍Convenient for family
👍Easy signup
👍Fast and easy transfers
👍Good pickup options
👍Best app for money transfers
👍Favorable exchange rates
👍Easy to use Apple Pay
👍Practical card
👍Best app
👍Easy and fast money sending
👍Good for daily purchases

Negative things

💸High fees for sending
🚫Money held without reason
🚫No customer support
🐛App doesn't work
🐛Bad programming
🐛Incorrect security code input
🐛Unwanted texts/emails
🐛Money taken for unmade shipments
🐛App is a mess
🐛Cannot log in again
🐛Very limited
🐛Terrible customer service
🐛Many obstacles for sending/redeeming
🐛Not functional in USA
🐛A rip-off
🐛Not available in USA
🐛Incorrect information
🐛Cannot open app
🐛Total fraud
🐛Information used by others
🐛App is fake
🐛Card not received
🐛Support never replies
🐛Steals money
🐛Thieves, Fraud
🐛Abuses and steals from needy
🐛Refuses to pay taxes

Top reviews

Most Recent Highest Rated Lowest Rated

Nice

Very good it’s fast to send money👍🏼

Heyhellyou_02

2 months ago

Response from developer

Hi!! We're happy you're enjoying the app. Thank you for sharing. Let's send, Let's Go!

Genial

Muy bueno lo recomiendo

chivisok

2 months ago

Response from developer

¡Hola, Chivisok! Gracias por compartir tu buena experiencia. Let's Send, Let's Go!

Muy buena

Es muy fácil de usar y el dinero llega muy rápido, tienen mejor tipo de cambio, ya es mi favorita

PepeGrill46

3 months ago

Ok

Coronachino1967

3 months ago

Response from developer

Hi! We're happy you're enjoying the app. Let's send, Let's Go!

1dimensional

I can only send money. It won’t let me pay bills. It’s not an option.

GunDrake

3 months ago

Response from developer

Hi GunDrake - The option to pay bills from your Elektra Go app is currently available for our cardholders only. We invite you to get your Elektra Go Card in simple steps, to unlock more features and possibilities. We're here to help anytime. Let's send, Let's Go!

Nice

Nice app

Heyhellyou_02

4 months ago

Response from developer

Hi!! We're happy you're enjoying the app. Thank you for sharing. Let's send, Let's Go!

Fácil de usar

Muy fácil de usar y Encontré rápido la opción para enviar dinero y todo el proceso es sencillo y confiable.

He hecho varios envíos a México y en general, muy buena experiencia 👍

brenda vida en texas

4 months ago

Response from developer

¡Hola, Brenda! Gracias por compartir tu buena experiencia. Let's Send, Let's Go!

Nice

So fast

Heyhellyou_02

5 months ago

Response from developer

Hi!! We're happy you're enjoying the app. Thank you for sharing. Let's send, Let's Go!

Caro

Muy caro lo que cobran por envío

Mexicana67

6 months ago

Response from developer

Hola Caro - Las comisiones por envío son competitivas y van de $2 a $10 dólares. Adicionalmente, contamos con una promoción permanente para nuevos usuarios con $0 de comisión y un tipo de cambio especial. ¡Te invitamos a probar la aplicación y aprovechar nuestras promociones!

No confiable

Retienen tu dinero sin razón alguna y nunca hay atención al cliente

Salvador Damian

8 months ago

Response from developer

Hola Salvador - No pudimos encontrar una cuenta o algún reporte de soporte al cliente ligados a tu nombre en Elektra Go, para poder comunicarnos y dar seguimiento. Contamos con 3 canales de atención: por email a support@elektrago.app, sistema de tickets desde el menú "Ayuda" dentro de la app y por teléfono al 888 534 6229. Por favor, contáctanos; estaremos felices de ayudarte.

App does not work

You stupid App doesn’t work. Bad programming. Even for Amex which has a 4 digit security code , you put 3 digits. Which shows you don’t know what you are doing

FranciscoF222

9 months ago

Great App!

I love this app to send money to Mexico. It’s so easy and friendly. Highly recommended.

Marveloux999

a year ago

Response from developer

Hi Marveloux! We're happy you're enjoying the app. Thank you for sharing. Let's send, Let's Go!

Me encanta!

Es súper fácil para mandar dinero desde Estados Unidos. El dinero llega sin problema y puedo mandar a muchos lugares. Tiene buen precio! Muy confiable y recomendable

Sputnik 134@

a year ago

Great App!

I love this app to send money to Mexico. It’s so easy and friendly. Highly recommended.

Marveloux999

a year ago

Very Helpful

This app is excellent. Extremely helpful because I can send money to my family in Mexico. It is easy to add money and send it to my loved ones.
Highly recommended!

CarlosDiaz748