ELGA Credit Union User Reviews

What users say

Top reviews

Checking

It’d be nice to see the amount of money pending when I pay my rent on the app. So it’s not still available in my account

Great job

The app has come a long way and this is the best version yet! Been a customer for a long time and I have yet to be disappointed.

Response from developer

Thank you for the 5-star review!

👎

The new app is poorly laid out and not user friendly. Also I don’t want to see an elga ad every time I go to another screen.

There when we need it.

On time every time. First class treatment.

Best Credit Union

I enjoy using this credit union and the online banking is flawless.

it’s solid

ui is kinda wonk but it does the job

Happy member

I am pleased with all of the employees at the branches I go to. They’re always friendly and very friendly

Awesome….!

Great job ..! ! .., reminds me of my first bank community first B4 5th 3rd bought them out Nd shut them down..!

Terrible

Always crashes… can barely login especially at night

Meh

Can I opt out the otp to send my wife and kids money without having to wait for a passcode that may or may not come when I need it to?

Best bank

I love this bank !

Crashes

The application frequently crashes immediately upon startup. While it typically succeeds on the second attempt, this recurring issue remains a significant inconvenience and should be addressed as soon as possible.

Works great

Thumbs up

Require Plaid, which monitors your data in perpetuity

The roll-out was messy. The app got better and it's okay to use, but MUCH MORE CONVOLUTED than before.

To transfer money to any outside account, you have to authorize Plaid. They do NOT give you the option to add the account even via Plaid through a 2-deposit method. Look at their privacy policy on Plaid. They track every purchase/transaction on every connected account IN PERPETUITY. This also means if your CU or Bank doesn't use Plaid, you cannot add them.

This is on the verge of a deal-breaker for me.

You could turn on the feature in Plaid, but you won't. ElGa, you are doing a disservice to years-loyal customers and supporting a surveillance state where all my transactions are sold to the highest bidder. Boo.
Show more

The new app is miserable

The old app took much less clicks to do what you're meant to do, pay bills, navigate loans, etc. As a marketing major, this is a poorly designed app and I wish they would revamp the old one

App

I love the new app

So confusing

I don’t understand why they had to make such a complex app. The old app was so obvious and easy to use. I feel like I am clicking a million buttons and getting nowhere. I understand changing the design to look more updated but instead it looks overwhelming. Way too many unnecessary tabs.

Finally love it!

Change is hard and it took AWHILE for me to actually give the new app a chance but I can say I finally LOVE it and I see why ELGA changed it!

Terrible

Honestly wish I could give it zero stars everyone I’ve talked too doesn’t like it, not great too navigate I miss the old app 😭

New app

I like elga but I am not a fan of the recent app update. It was more user friendly before.