ELGA Credit Union User Reviews
Customer Experience
~ Based on 75 written reviews from the US App Store.
What users say
Summarized from real user reviews of ELGA Credit Union. Based on 404 reviews and a 4.2/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent customer service
- 🚀Easy to use app
- 😊Wonderful staff
Negative things
- 🐛Buggy and glitchy app
- 🤔Confusing and difficult to navigate
- 🔨Poorly designed app
- ⏱️Slow loading times
Is ELGA Credit Union Safe?
ELGA Credit Union appears mostly safe based on user ratings. AppsHunter Safety Score for ELGA Credit Union is 83/100.
This assessment is based on 404 user ratings, with an App Store average of 4.2/5.
Safety Analysis
~ Based on 404 App Store ratings for ELGA Credit Union.
Is ELGA Credit Union Legit?
ELGA Credit Union appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ELGA Credit Union is 70/100.
Based on 70 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
i could not ask for a better app from my credit union
Customer service is terrible and the app is terrible and lacks features previously available and it’s extremely confusing to use
Every couple of years ELGA updates this app with TERRIBLE RESULTS!! The whole point of using an app is the ease of use. Somehow this escaped the designer of this update!! It’s NOT ROCKET SCIENCE!! You literally can’t find anything
The banking experience is very clustered. This new design is so poor it genuinely has made me start to switch over to SoFi just to have a more information rich experience. It takes so many clicks to get anything done. Bring a new revamp or the old app back.
Much better then previous app.
Incredible
Elga has been amazing for me.
support is easy to access, and app features work pretty flawlessly. i’ve used this app to mobil deposit checks every week for years now and it has never given me an issue.
Every time I go to use this app, it’s always down for maintenance. Every day it seems like, multiple times a day. It’s very annoying.
It’d be nice to see the amount of money pending when I pay my rent on the app. So it’s not still available in my account
The app has come a long way and this is the best version yet! Been a customer for a long time and I have yet to be disappointed.
Not sure why it has to be redesigned. But it works fine.
The new app is poorly laid out and not user friendly. Also I don’t want to see an elga ad every time I go to another screen.
On time every time. First class treatment.
I enjoy using this credit union and the online banking is flawless.
ui is kinda wonk but it does the job
I am pleased with all of the employees at the branches I go to. They’re always friendly and very friendly
Great job ..! ! .., reminds me of my first bank community first B4 5th 3rd bought them out Nd shut them down..!
Always crashes… can barely login especially at night
Can I opt out the otp to send my wife and kids money without having to wait for a passcode that may or may not come when I need it to?
