Order never been delivered, but in the app status updated to delivered
Unfortunately the online chat staff didn’t want to cancel the order and process a refund, I got scammed by the application.
Total RIP OFF
If any item is not available - DO NOT FALL IN TRAP - CANCEL WHOLE ORDER. They use a trick: offer discount on certain minimum amount and then “Ups! some item turns out unavailable”. Order amount drops below eligible for discount amount and they cancel discount for whole order, even for items that are available! So instead of compensation for listing unavailable items online, they cancel discount and you end up buying things at original price!
And their prices are higher than Carrefour, Lulu etc.
And their prices are higher than Carrefour, Lulu etc.
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Top Notch groceries app
amazing customer service and amazing fast delivery. they are very helpful and always keen to resolve and satisfy the customer needs. i would recommend this app for anyone who wants to order groceries that will arrive in no time.
Poor Customer Service
They take so long to respond
Charged me full amount
Please avoid using this app and instead use Talabat and Deliveroo. They might offer coupons with 50% discounts (capped at 20), but it's a scam. I ordered items from a store using the coupon, but on the day of delivery, I was charged the original amount. The customer service is terrible, with no option to talk to someone directly; you'll have to use a slow and unhelpful live chat.
Don't get scammed by these small companies that offer fake discounts and then charge you the whole amount, they know you can’t do anything after you received the products and they charged you for it.
Don't get scammed by these small companies that offer fake discounts and then charge you the whole amount, they know you can’t do anything after you received the products and they charged you for it.
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