Be careful! Before subscribing read this!
It is a complete waste of money. Before you sign up, they pester you relentlessly, promising the best deals and citing specific resorts and hotels; yet, after subscribing, you are shocked to find it impossible to actually book them because they aren't available, even if you try to book a month in advance. It is incredibly frustrating to feel like you have been duped and taken for a fool. Unfortunately, there is nothing to keep these companies in check. So don’t get fooled like I did; don't sign up.
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Wwadihhanka
Very disappointing experience.
Very disappointing experience. I purchased an Elite membership expecting to enjoy the advertised benefits, but so far I have been unable to use them.
My first booking for a hotel stay was cancelled due to “unavailability.” I gave the service another chance and later tried to book a complimentary dining voucher for two. Once again, the booking was cancelled, this time due to “limited availability.” However, when I contacted the restaurant directly, they confirmed that availability actually existed on the requested date.
What’s the point of paying for a membership if bookings are repeatedly cancelled when there appears to be availability? The whole experience has been frustrating, time-consuming, and misleading.
Customer confidence depends on transparency and reliability, and unfortunately my experience has been the exact opposite. I would not recommend this membership based on my experience and have requested a refund.
My first booking for a hotel stay was cancelled due to “unavailability.” I gave the service another chance and later tried to book a complimentary dining voucher for two. Once again, the booking was cancelled, this time due to “limited availability.” However, when I contacted the restaurant directly, they confirmed that availability actually existed on the requested date.
What’s the point of paying for a membership if bookings are repeatedly cancelled when there appears to be availability? The whole experience has been frustrating, time-consuming, and misleading.
Customer confidence depends on transparency and reliability, and unfortunately my experience has been the exact opposite. I would not recommend this membership based on my experience and have requested a refund.
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MMohchabi
Disappointing Experience After Signup
I signed up on 11 May after being presented with benefits that sounded far more comprehensive during the sales process. After reviewing the actual inclusions and limitations afterward, I found the package significantly less valuable than represented. Important restrictions were not clearly explained before payment. I requested cancellation shortly after due to misleading expectations and disappointing transparency. I recommend future customers carefully review all terms and limitations before signing.
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Kkhaledios
Very good app
Love it! I use the 50% discount on weekly basis and the beach club access. Worth the money!
MMrwoo69
Gets worse each year
This eliteclub membership is really a waste of money this year. The quality of the hotels and restaurants is embarrassing. This will be my last year.
The app is a horrible bug where the keyboard covers the text box on various pages, which has been reported, but never fixed.
The app is a horrible bug where the keyboard covers the text box on various pages, which has been reported, but never fixed.
DDamianGee
