eliteclub User Reviews

Top reviews

Very good app

Love it! I use the 50% discount on weekly basis and the beach club access. Worth the money!

Gets worse each year

This eliteclub membership is really a waste of money this year. The quality of the hotels and restaurants is embarrassing. This will be my last year.

The app is a horrible bug where the keyboard covers the text box on various pages, which has been reported, but never fixed.

Complete scam - stay away

We were contacted directly by someone claiming to represent JA Resorts and convinced to sign up for this “elite” membership with promises of free night stays and exclusive offers. A full year later, we haven’t been able to book a single night. Every time we try, we’re told there’s no availability—no matter the date, no matter how far in advance we ask.

That’s if they even respond. Most of the time, emails and calls go completely unanswered. It’s become clear that this membership is just a bait-and-switch tactic to collect fees with no intention of delivering the promised value.

Extremely disappointing and dishonest. Save your money.
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Complete scam - stay away

We were contacted directly by someone claiming to represent JA Resorts and convinced to sign up for this “elite” membership with promises of free night stays and exclusive offers. A full year later, we haven’t been able to book a single night. Every time we try, we’re told there’s no availability—no matter the date, no matter how far in advance we ask.

That’s if they even respond. Most of the time, emails and calls go completely unanswered. It’s become clear that this membership is just a bait-and-switch tactic to collect fees with no intention of delivering the promised value.

Extremely disappointing and dishonest. Save your money.
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Response from developer

We regret to hear about your experience and take your concerns seriously. Please contact us at +971 800eliteclub or email: support@eliteclub.global, so we can look into your case and assist you further. Ensuring your satisfaction remains our priority.

Excellent app

Very easy to use and very rewarding!

Great Value

Been a member for a few years now and this is great value for money if you are a couple or family that likes going out to the pool, restaurants and staycations.

Waste of money

Signed up for this through JA hotel and they literally aren’t even on the app for availability. Completely scammed, I’ve had the membership for 8 months now and we haven’t been able to use one time.

Not what it looks like

The program makes it difficult to use the benefits (all pool and beach access has to be booked in advance and some hotels are not available for 2-3 weeks out) and benefits are limited (for example, you can access the hotel venue but the venue won’t let you use the kids club even though guests visiting through other programs do have the full access). This is not disclosed in the heavy sales pitches. Program manager Raymond is combative and not helpful. I would not renew.
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Amazing app

I like the benefits and vouchers of the membership. The App works perfectly on my phone and is user-friendly. Thank you for such an incredibly product.

Great app for savings

Use this app all the time and it’s great for savings! Lots of options too!

Great App

Great customer service, we are really enjoying the service and experience

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Amazing discounts and vouchers.
experience are memorable

Review 2:

Great so far and live chat team are fast a reliable

Perfect

Best discounted membership ever, very easy application

I love this app

This is the best hotel app.I will invite all my friend dowload this app.

Good app

I have the paid subscription in the elite club and use it twice a week at least with a 50% discount. I never had a better membership with such offers so I am really satisfied with the service.

Fair and offer good benefits

They offer 50% in many hotels and lots of vouchers

Fair benefits and as expected

I received benefits as promised and they have a good follow up.
I will certainly renew next year

Great benefits

Used this app to book hotel and received 50% off. They also have a great loyalty program that provides for even more benefits.

Very good

I am using this great benefits app for a nice offers and also for best hotel app and amazing loyalty programs having 50% discount on great features using advanced technology with best price . I recommended this better then other apps on the store.