App cannot pair
I tried to restart the app, camera, my phone, my internet router, the device simply does pair…
It goes to the final step where I scan QR code and the device says it paired successfully, after I press next the app goes back to home page and there is no device… I gave up and returned the device.
It goes to the final step where I scan QR code and the device says it paired successfully, after I press next the app goes back to home page and there is no device… I gave up and returned the device.
Don’t buy
Mine kept disconnecting and now it won’t connect again no matter how many time I restart it. Customer support is no help and unresponsive. Get a different baby monitor.
Trash
First they don’t put installation instructions in the manual, so you have to figure out how to use the clip stand or wall mount. An improper installation could be risky. This app is also poorly made, camera not being connected. Typical Chinese product from a small brand, making good product with VERY POOR manual, software, and customer support.
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Could never connect my phone to the cámara
I tried everything trying to connect my phone to the cámara and nothing. I tried the Ellie app and this one as well and neither of them worked. Even after saying connection successful cámara doesn’t appear when I refresh the page. Really disappointed that this is happening. Being away from home and being able to still check on my baby it’s something really comforting for me. I’m really sad that won’t happen here.
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Sort Issue
The library is sorted by month not year, which is stupid. Since now is new year, I have to scroll to the end to find the photo and video. Please make changes!
