Think of how wasteful this is…
Each single use test must include a battery, a bluetooth transmitter and receiver, and an led… as well as whatever “fluorescent detection” technology they claim to use. Compare that with a normal covid test, which really only requires the chemicals that change color when coming into contact with covid antigens… I wouldn’t mind all of this overengineering if it were somehow multi-use, but this much waste for just one use? Really???? Additionally the user experience for this test is just horrible. While the packaging says that you can get your results in 15 minutes, in practice, it takes around 30 to download their app, answer all of their personal questions (including giving your address, name, and email), watch their unnecessarily long video (which is repeated later anyways when they give the steps in text), and finally do their test. When in other tests, the preparation normally only takes around 2-3 minutes, this test somehow managed to overcomplicate things to more than 10 minutes. It’s not like you can use the test unless you download the app anyways, as they don’t provide you the instructions and the app is required to even receive the test results. The test is also known to a high false positive rate, so I think it’s lovely that they’ve reported many false instances of covid to authorities.
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Response from developer
Thank you for reaching out. Your feedback is important, and we’d like to talk to you about your experience. If you would like to discuss this further, please submit your details with our Customer Support team here: www.ellumecovidtest.com/customer-support and one of our team will get back to you soon. Thank you.
The worst product I’ve ever tried!
Reviews for this product are useless because if your downloading the app, and seeing the reviews, you’ve likely already bought this garbage product. Unnecessarily cumbersome, incredibly intrusive and unreliable. As a doctor I’ve used dozens of COVID tests from different companies, all without a complaint. This product forces you to download an app and Bluetooth the test to your phone in order to get your results. No option to perform the test without the app. The test I purchased would never connect! Complete waste of money and time. Additionally, had it connected and worked properly it required a lot of personal information, including my email, to receive the results. And the company says in it’s paperwork that it will share your results with the public health authorities, local, state and federal. No option to keep your results private despite the high incidence of false positives associated with this test. Any other home test that gives immediate results without an app can be done completely anonymously. This is overreach, over-engineered and over priced. Quite possibly the worst product I’ve ever purchased. ZERO stars
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Response from developer
Thank you for contacting Ellume. We are sorry there was an error with your test. Please accept our apologies for any frustration and inconvenience the result may have caused. Please submit your details with our Customer Support team here: www.ellumecovidtest.com/customer-support and one of our team will get back to you soon. Thank you
Worst idea ever!
If I could give a negative star, I would! This is a typical example of how to execute an easy idea in a very complicated way! I have been using quick test kits for two years and tried different brands. All of them came in different packages and tools but the basic test process was the same. Easy and quick. But not this one! It requires an app which means that if you do not own a cell phone, then you cannot do the test! It also means that now if you want to do the test for the whole family, you have to do it one by one because the test kit needs to be connected to Bluetooth the whole time. How stupid is that!!!! I saw some reviewers say that the app collects tons of personal information. And the developer responded by saying only certain types of information was required but the rest was optional. Well, they designed the app in such a way that they did not explicitly tell you that you do not have to enter every information. Interestingly, they do bother to create a pop up window and ask you if you are sure that you do not want to enter your email address. To me, the goal to collect and sell your data to third party is written all over their faces. I cannot imagine that someone can make a quick test kit so complicated that it is not longer quick any more!!!!
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Response from developer
We understand some people do not want an app with their COVID test. Our app provides support in the testing process and age, state & zip code are the only mandatory data. Please submit your details with our Customer Support team here: www.ellumecovidtest.com/customer-support if you wish to discuss this further. Thank you.
Unnecessary-Privacy Invasion-Long Process
This is quite possibly the dumbest idea any “healthcare” company has ever come up with. Why do I need an overly complicated box to send a signal to my phone when I am standing right there and should just be able to read the test on my own. You CANNOT read the test on your own or without a phone that’s mostly charged. If I wanted to send results (that are let’s be honest, accurate 50% of the time), to someone I should go to a doctor or get an actual PCR test done.
This text took too much time. The video is slow and it won’t allow you to move forward through the mandatory instructional at an expedited pace. There’s no sound. Just a slow video that I didn’t need or want. Going back to the general process, WHY????! Again, the inaccurate results can be sent via email to third parties, but for the same credibility, I could just take a picture of a normal “low-tech” test. I will forever be cursing for selling this thing to me because I feel like I got ripped off. I wish this company would stop selling these.
This text took too much time. The video is slow and it won’t allow you to move forward through the mandatory instructional at an expedited pace. There’s no sound. Just a slow video that I didn’t need or want. Going back to the general process, WHY????! Again, the inaccurate results can be sent via email to third parties, but for the same credibility, I could just take a picture of a normal “low-tech” test. I will forever be cursing for selling this thing to me because I feel like I got ripped off. I wish this company would stop selling these.
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Response from developer
Thank you for reaching out. Your feedback is important, and we’d like to talk to you about your experience. If you would like to discuss this further, please submit your details with our Customer Support team here: www.ellumecovidtest.com/customer-support and one of our team will get back to you soon. Thank you.
Anybody used this app more than once would give it zero star
Used this app a few times, I found the app truly wastes people’s time. Every time you would have to watch the same video again, absolutely no way to go to step by step direction directly. If so, what is the point to have step by step instructions. And now the app is telling me I have to charge my phone over 20%. Funny thing is, the phone is even on a charger. Funnier, while waiting to charge to 20%, phone went into sleep and the app, you guessed it, restarted and I have to restart the whole video watching process. What a genius!
On another note, Which genius in the government made the decision to procure this products…?
On another note, Which genius in the government made the decision to procure this products…?
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