Elva User Reviews

Customer Experience

Positive experience25.5% of reviews
Neutral4.3% of reviews
Negative experience70.2% of reviews

~ Based on 94 written reviews from the US App Store.

Is Elva Safe?

Elva: AI Video Director Agent appears mostly safe based on user ratings. AppsHunter Safety Score for Elva is 82/100.

This assessment is based on 151 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
18.5% of ratings point to a risky experience

~ Based on 151 App Store ratings for Elva.

Is Elva Legit?

Elva: AI Video Director Agent appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Elva is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buy a product that actually works.

Cancel and refund!!

I’ve tried to use and it keeps on trying to get me do more of an annual fee.

I JUST PAID.

I HIT RESTORE PURCHASES.

This is GARBAGE.

REFUND. CANCEL. REFUND.

H Alt

Last 24 hrs (after paying subscription) I've been unable to use, due to system being overloaded. Lame, considering you've asked for payment

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. The issue has now been resolved, and the service is fully operational and ready for video creation. Please contact us at support@elvalabs.ai so we can look into your case and make things right. Thanks again for your patience and support.

Sehr ausbaufähig

Die App hält sich nur begrenzt an Anweisungen. Vor allem bei der Länge. Sie schneidet wie sie möchte. Wenn ich Ausgangsmaterial von fünf Minuten hochlade und ein drei Minuten Best of möchte, liefert sie nur eine Minute oder so. Das ist schon nervig. Egal wie gut oder ausführlich meine Prompts sind.

Response from developer

Danke für dein Feedback. Wenn du Elva nach einem „Best-of“ fragst, sucht der Agent gezielt nach starken Emotionen, besonderen Momenten und Szenen, die aus dem restlichen Material herausstechen. Ähnlich wie bei den Highlights eines Fußballspiels: Aus einem ganzen Match werden am Ende oft nur wenige Minuten ausgewählt. Deshalb ist es bei fünf Minuten Ausgangsmaterial meist nicht realistisch, daraus drei Minuten echtes „Best-of“ zu erstellen. Wenn dir bestimmte Szenen wichtig sind, kannst du sie im Prompt gezielt nennen und Elva anweisen, sie beizubehalten. Eine feste Länge und gleichzeitig eine sehr strenge Auswahl der besten Momente können sich allerdings widersprechen. Wenn du möchtest, schreib uns gerne an [support@elvalabs.ai](mailto:support@elvalabs.ai). Wir helfen dir dabei, die passenden Prompts für deinen konkreten Anwendungsfall zu formulieren.

Scam

It is a scam, it is not working

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened, including the prompt you used and the video result you received. This will help us find the issue faster and fix it. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Don’t waste your money

It doesn’t even work even for a simple couple of photos- I’m trying to get a refund

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened, including the prompt you used and the video result you received. This will help us find the issue faster and fix it. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

予想外に良い

とりあえず一本作ってもらいました。想像以上に良かった。よくある変な動画編集AIではなく、真面目に編集してくれるAIアプリです。細かいところはまだみてませんが、誠意のあるアプリだと感じました。

Response from developer

Elvaをお試しいただき、素敵なフィードバックをありがとうございます。最初の動画が期待以上の仕上がりだったとのことで、とても嬉しいです。 一つひとつの編集が自然で、きちんと意図を感じられるものになるよう大切に作っているので、そう感じていただけたことが本当に励みになります。 これからElvaを使っていく中で、気づいたことやご意見があれば、ぜひお聞かせください!

Do not use

Horrible it doesn’t edit properly. Cuts off sentences and storylines don’t make any sense. Huge waste of money.

Horrible app

Do not buy, it does not work!!!

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Horrible

Have tried to make 5 videos and all keep failing.

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened, including the prompt you used and the video result you received. This will help us find the issue faster and fix it. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Terrible app. Not worth the time

First off the company should offer a free trial of even just one day so you can play with it to see if you’ll even like it next once you got suckered into a $25 app for one month purchase you soon find out that the AI doesn’t even work properly. Spending two hours with the AI that does nothing is very frustrating and a complete waste of my time. This app needs massive improvement to have any value at all.
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Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened, including the prompt you used and the video result you received. This will help us find the issue faster and fix it. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Elba

Awesome so far

Response from developer

Thank you for the feedback! ❤️ We built Elva to make the creative process feel less overwhelming and easier to start and we're really glad you like it. We’re working hard on the new features and there would be more amazing improvements soon!

Not very effective

Subscription Cancellation Request - Hello,

I would like to request the cancellation of my subscription, effective immediately.

The app has not been able to perform the edits I need—specifically, I’ve been unable to get it to show the whole image rather than a zoomed-in/cropped version. Since this core functionality isn’t working for my use case, I no longer wish to continue the subscription.

Please confirm once the cancellation has been processed and I am refunded,and let me know if any further steps are needed on my end.

Thank you,

Richard Ferdinand
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Response from developer

We’re sorry for the inconvenience, and thank you for your feedback. We’ve identified and fixed the issue, and the app should now be working correctly. If you’re still experiencing any problems, please contact our support team at support@elvalabs.ai. We’ll do our best to resolve any remaining issues and continue improving Elva for you. Please note that all subscriptions are managed directly by Apple. You can cancel your subscription at any time on your iPhone by going to: Settings → [Your Name] → Subscriptions Thank you again for your patience and support, we truly appreciate it.

Tut nicht was es soll

nicht zu empfehlen

Response from developer

Es tut uns sehr leid, dass Elva nicht das getan hat, was Sie erwartet haben. Wir würden gerne verstehen, was schiefgelaufen ist, und Ihnen persönlich dabei helfen, das gewünschte Video zu erstellen. Bitte kontaktieren Sie uns unter support@elvalabs.ai, damit wir Ihnen zu einem besseren Ergebnis verhelfen und eine passende Lösung für die entstandenen Unannehmlichkeiten finden können.

Awful!!!

Don’t waste your money. I tried to create two videos and both came back with error. Such a waste of money and time.

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened, including the prompt you used and the video result you received. This will help us find the issue faster and fix it. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Scam

I paid for this excited by the ad and each time when selecting to add videos and photos, it only asks you to subscribe for more vs actually starting a project

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This is a bug. Sometimes if there is a connection problem the purchase can not get processed properly. Please tap on the "Restore" button on the bottom of the paywall & your subscription will get reactivated manually. Please feel free to reach us out at support@elvalabs.ai in case you have any difficulties. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Poor Editing features.

Does capture the entire photo and doesn't give you an option to do so.

Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. The photo editing is not yet available in Elva. The team is working hard on adding the feature & we plan to have it available soo. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Too slow

To slow to render and not enough functionality

Response from developer

Thank you for sharing your feedback. We're sorry Elva doesn't match your expectations at the moment. The team is working hard on adding more features & improving rendering speed & quality. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. We'd appreciate it if you could contact us at support@elvalabs.ai and tell us a bit more about the features you'd like to have. Thank you again for your patience and support.

Superb

It’s been amazing

Response from developer

Thank you for the feedback! ❤️ We built Elva to make the creative process feel less overwhelming and easier to start and we're really glad you like it. We’re working hard on the new features and there would be more amazing improvements soon!

STOP DOWNLOADING THIS APP

Please don't download this app, besides, it is expensive, and it doesn't do what it says it does would. Will not allow you to upload more than 2 pictures and will not follow the request of how you want the video done. The only thing it will do is will add music to your pictures and that's something you can do it yourself without paying money.
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Response from developer

We’re sorry for the inconvenience, and thank you for sharing your feedback. This definitely sounds like a bug, and we’d really like to investigate it properly. Please contact our team at support@elvalabs.ai and share a bit more about what happened, including the prompt you used and the video result you received. This will help us find the issue faster and fix it. Your feedback is very valuable to us and helps us improve Elva for you and everyone else creating videos with it. Thank you again for your patience and support.

Vey bad

It froze to much. You have to keeping download the videos or pics several times due to the malfunction and frozen data. I thought it was my cell phone but not. It happened with my home wifi and neighbor WiFi too. So , it’s the app is not working appropriately. You have to wait 30-40 mins for something can be done in 1-2mins.
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Response from developer

Thank you for reporting this, and we’re sorry about the freezes and long processing times. Your feedback helped us identify the issue, and our team is already working on a fix. It will be included in the next app release. We'll let you know when the fix is available. Thank you for choosing Elva & helping us to make the product better!