User friendly app
The app is very user friendly. Easy to browse and find products.
Amazing
Useful, easy to use and very good offers!
They tried to sell me an used item
Exactly one month ago I ordered an apple watch and they sent me used one that had all the seals of the packaging replaced as if it was a new one. When I started it, the device was locked to the previous owner’s account. I returned it but they never cancelled the leasing of the device!! I’ve been waiting for 5 days for an answer by email because there’s no other way to contact support! It’s an absolute scam! I would not recommend!
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Worst online shop
This shop shouldn’t operate. If you created a request, you don’t have on option to make changes. Even for the support you have to wait in the queue. Seriously?
Cannot pay at the courier with card
One of the biggest online retailers in the country but when you order things and you go to pick them up at Speedy, and they let you know its cash only. Strange for an ecom site.
Same day
That same day delivery system is not working it happens already three times, not the right location or wrong codes… it’s frustrating!
Great shopping experience, horrible delivery
I really enjoy Emag and their deals and the app is great. However, the company “Sameday” they are using recently is just awful. Almost everytime I get something delivered by Sameday there is an issue. The delivery company is extremely unhelpful, incompetent and the projected times for delivery are never matched. I recently had a bad experience from Emag’s Black Friday deals and there was no connection to the courier, delivery got postponed two times and I only got an sms saying “delivery unsuccessful”.
I am fully aware this is not directly Emag’s fault, but the choice for delivery company is indeed Emag’s. I would NEVER choose Sameday if I had the option to choose delivery method and I would gladly pay more for a quality delivery service by one of the established providers. What a shame!
I am fully aware this is not directly Emag’s fault, but the choice for delivery company is indeed Emag’s. I would NEVER choose Sameday if I had the option to choose delivery method and I would gladly pay more for a quality delivery service by one of the established providers. What a shame!
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App is great but I don't want to see marketplace sellers
App experience is great but I NEVEr buy items that are sold from other than EMAG since I had multiple bad experiences with their marketplace sellers. Please add option in the user profile to exclude these type of offers from search results. I currently have to add filter to every search I make and sometimes it still offers me products that are not sold by EMAG in my results even if I select "Offered by" Emag. I dont want to see products that are sold by other marketplace sellers - only emag!
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Very bad client support
I’m very disappointed with the client support service. I was trying to reach them several times. After finally waiting for 25 minutes to contact the person in the chat I wrote what is the issue, nobody replied to me and chat was closed.
Cool app
Overall very good and user friendly app. What would make it 5* in my opinion would be Apple & Google pay as possibilities when checking out.
Много е удобно!
С приложението се избягва чакане на сайта да зареди и още куп други глупости. :)
Good product but useless fees
The program is great. I am able to find a lot of good products. My problem is with the lack of delivery options. They also now charge a flat fee above your order and delivery fees if you want to pay by cash. It is annoying to pay every time as I am not asking for anything extra
No landscape mode for the application
It is unsuitable such a big online store to have app just in one direction.
I want to use the application in landscape mode on my iPad and it is impossible. Fix this!
I want to use the application in landscape mode on my iPad and it is impossible. Fix this!
Very good
The only reason to give 4 starts is that I can't change the language for the keyboard inside the app.
Long waiting time
Second order in a row which took more than 2 weeks to be sent to me, even though they called like an hour after I ordered it for confirmation. Next time make sure to tell in advance if there will be a delay or something is not available.
Poor costumer service
I ordered a leather jacket 20 days ago, I’ve returned it few days later, the seller received the jacket 2 weeks ago, and I’m still waiting for my money back. I spoke with a girl from the call center and she was very rude, didn’t even let me finish what I was saying. Hung up the phone in the middle of the conversation. Very disrespectful!
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No Landscape mode for iPad
What kind of a joke is this? The preview screenshots clearly show landscape mode for iPad, yet the app does not and forces portrait mode. Stupid on iPad 12.9 with MagicKeyboard.
I would give 0 star if it were possible to the app itself.
Otherwise, the EMAG store is fine.
I would give 0 star if it were possible to the app itself.
Otherwise, the EMAG store is fine.
Doesn’t work
Stuck on home screen for black friday
No landscape mode anymore
After removing the landscape mode from Fashion Days iPad app, now they removed it from eMag app as well. The minute it happened I deleted it. This is the reason I stopped buying from Fashion Days. Dear genius uX developers, do you browse in vertical on your tablet? Please fix this stupid decision before BF.
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Неизползваемо
Откакто пуснаха последния ъпдейт и всичко стана черно като темата на телефона този апп стана неизползваем.
Върнете белия фон или опция да избираме! В момента имам черни букви на тъмно сив фон... втф!
Върнете белия фон или опция да избираме! В момента имам черни букви на тъмно сив фон... втф!
