Seems like it is a MVP sample, not release
2. When POP3 enabled, it is deleting messages locally every day. You see messages for 3 new days. Messsages from last week or more are absent, if they were downloaded and deleted from server later. It works like IMAP, when POP3 selected. You never have old messages locally.
3. When reply messages it doesn’t fill To, Subjects and other fields from replied message. You need to fill them yourself.
4. It does not show content of replying message and does not allow to quote it
Response from developer
Hello. POP3 normally downloads only the Inbox. It does not sync server folders like Sent, Drafts, Trash, or Archive. If you need Sent messages and other folders to sync, the account should be added as IMAP instead of POP3. However, the reply behavior you described is not expected. When you tap Reply, Aqua Mail should fill the recipient, subject, and include the original message/quote if that option is enabled. You should not have to enter those fields manually. Please contact us at support@aqua-mail.com Please first check whether this happens with all messages or only with certain messages. If it happens with all messages, remove the account from Aqua Mail and add it again. If your provider supports IMAP, choose IMAP instead of POP3. Also make sure you are opening the message and using the Reply button inside Aqua Mail, not creating a new email manually.
Enttäuscht
Ich habe es direkt wieder gekündigt, da nichts mehr vom dem da ist was ich vorher so geschätzt habe.
Es ist jetzt leider nicht mehr das gleiche oder besser, trotz deutlicher teurer.
Schade daß ich es nicht erst die 3 Tage kostenlos ausprobiert habe... prinzipiell ist es sogar weniger flexible als Apples Mail App und die ist umsonst...
Für mich 30 € umsonst ausgegeben - ärgerlich...
iPhone
Sadly I couldn’t transfer my account to iOS . Having paid once I refuse to pay again, I am sadly having to use the free version . Shame!
Too bad, it look good to start with
Response from developer
Hello. Sorry for the poor experience. Aqua Mail should be able to display many folders, but on iOS the folder/group order may depend on how the mail server returns the folder list. In some cases grouped folders may not appear in the same custom order as in webmail, which can make large folder structures hard to use. Your feedback is valid, and we will pass it to the team as a request to improve folder sorting and folder group display on iOS. If you decide to try again, please tell us the email provider and whether the folders are custom IMAP folders or server categories/groups. You can contact us at support@aqua-mail.com. If you already purchased a subscription and want a refund, please request it through Apple, because iOS purchases and refunds are handled directly by Apple.
Getting better
Response from developer
Hello. Thank you for giving Aqua Mail another try and for updating your feedback. We’re glad to hear you’re seeing better performance and improvements. The team is continuing to work on the app, including customization and overall polish, with the goal of bringing the experience closer to the Android version. We appreciate your patience and your honest feedback.
Unnötig kompliziert
Response from developer
Hello. Sorry for the frustration. The Aqua Mail account is mainly for license/subscription management, not for storing or syncing your email account settings across devices. For privacy and security, Aqua Mail does not store your mailbox passwords, OAuth tokens, or full account configurations on our servers, so each device has to be set up separately or restored from a local backup. We understand that automatic device-to-device setup would be useful, and your feedback is noted.
Bewertung gelöscht ❗️❗️
Response from developer
Hello Günni68. Sorry to hear that. We cannot delete or control app store reviews; only Google/Apple or the platform itself can remove them based on their policies. Could you please tell us what went wrong or what issue you’re experiencing with Aqua Mail? We’ll be happy to help.
日本語非対応
Android版のバックアップを利用してのアカウント復元も出来ない。
UIも別物で操作体型が違う。
Response from developer
Hello 日本🇯🇵AQUAMail非対応. Thank you for the feedback. We understand the differences between Android and iOS, including language support, backup restoration, and UI consistency, can be frustrating. I’ll forward this to our team for review and consideration in future updates.
It works.
Response from developer
Hello wrkhors. We are really glad that you like our product. Your support and voice are very important to us. Thank you for supporting our app.
Unter iOS nicht zu gebrauchen
Nach einem Wechsel auf Apple bin ich nun sehr enttäuscht. Nicht nur, dass die Funktionalität hier viel geringer ausfällt (damit hätte ich sogar noch Leben können. Auch mit der Tatsache, dass ich nun jährlich 29 € zahlen soll ist nichtmal mein Problem), auch sind die Fehler leider zu umfangreich.
Ständig werden Konten „vergessen“ (da kommt bei einer 2-Faktor-Authentifizierung richtig Freude auf). Über neue Mails wird mannicht benachrichtigt - man muss die App aktiv öffnen und selber nachsehen. Die Ladezeiten sind unglaublich lang. Auch „Löschen“ von Mails braucht eine ganze Weile, bis das mal an den Server durchgestellt ist und man die App schließen kann.
Seit dem vorletzten Update kann mein Kauf (oder besser „Abo“) nicht wieder hergestellt werden.
Jetzt ist mir die Lust vergangen. Abo ist gekündigt und nun nutze ich die App des Mailanbieters. Die ist zwar nicht so schön, aber funktioniert wenigstens.
Und nein, ich will dem Support keine Nachricht schreiben. Ich will mich überhaupt nicht damit beschäftigen. Bei einem solchen Abo (für das ich gerne bereit bin zu bezahlen) erwarte ich einfach, dass es funktioniert.
Schade - war mal richtig schön mit Aquamail.
Response from developer
Hello Ferry, We are really sorry for the experience you’ve had, especially after using Aqua Mail for so long. What you described sounds frustrating, and we understand the disappointment when the app should be dependable. For iOS specifically, “accounts forgotten” and missing notifications are usually related to OAuth/sign-in token refresh and iOS background/push settings expiring or being restricted. Long loading and slow delete can also happen when background refresh and push are limited. If you ever want to double-check without a full support conversation, please verify these basics: iOS Settings > Notifications for Aqua Mail are enabled, iOS Settings > General > Background App Refresh is enabled for Aqua Mail, and in Aqua Mail try Restore Purchases from the subscription screen (so the annual purchase reconnects to your Apple account). We’re also taking your bug report seriously. Thank you for sharing this, even though it didn’t meet your expectations.
Auf IOS Furchtbar
Response from developer
Hello Georg, We are sorry you’re having this experience on iOS. Please contact us so we can troubleshoot your specific device and account and check your settings at support@aqua-mail.com In the meantime, please ensure iOS settings are correct: Settings > Notifications > Aqua Mail on Settings > General > Background App Refresh on for Aqua Mail Also force-close Aqua Mail once after enabling those settings, then let it refresh in the background.
für Exchange Mail unbrauchbar
Response from developer
Hello hobbyharald. Sorry to hear that! Could you write to us at support@aqua-mail.com with more details of your issue? We'd love to help you troubleshoot.
Die App ist nicht schlecht.........aber
Hoffe das es besser läuft ansonsten auf Wiedersehen ❗️❗️Ich muß sagen auf Android läuft die App viel besser,auf ios läuft sie echt schlecht mal bitte besser machen ❗️❗️❗️
Response from developer
Hello Günni68. Thank you for your honest feedback. We’re glad to hear Aqua Mail is running better for you on Android, and we understand your frustration with the iOS experience. We’re actively working on improvements and optimizations. If you notice specific issues on iOS, please contact us at support@aqua-mail.com with your device model, iOS version, and what isn’t working well, this helps us fix problems faster.
Unbrauchbar
Macht eure Hausaufgaben. Ich werde den Account nicht verlängern.
Response from developer
Hello Netzspinne. We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at support@aqua-mail.com
App still hasn’t been banned
Response from developer
Hello Fredreed. Thanks for the feedback. Please check. iPhone Settings > Notifications > Aqua Mail > Allow Notifications Then check: Watch app on iPhone > Notifications > Aqua Mail > Mirror my iPhone Also make sure Focus mode, Do Not Disturb, and Low Power Mode are not blocking notifications. About Premium pricing, we understand your concern. Prices are set through the app stores and can vary by region, but your feedback is valid and we’ll pass it to the team.
Android版使用していますが。
Response from developer
Hello ｍｔｓ. Thank you for your feedback. We’re sorry the iOS version feels difficult compared to Android. Aqua Mail for iOS is still evolving, and we’re working to make it easier and more intuitive. If you have specific issues or suggestions, please send them to support@aqua-mail.com — we’d really appreciate it.
Die App ist nicht schlecht.........aber
Response from developer
Hello Günni68. We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at support@aqua-mail.com
I keep checking ..
Just tried again after months away, used the same settings as in Apple’ Mail client yet won’t even setup my IMAP account (“Unstable server connection”, whatever that means). I used the option to send them a log (multiple times) so hopefully they will take a look and figure it out (also hopefully they use some other channel other than their own email to get the log sent ’cause the email won’t set up in the first place).
Response from developer
Hello Yeahrightosammoduffus. We are sorry to hear that. This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at support@aqua-mail.com.
Schön, aber Fehlerhaft
Doch ein Auto das nicht fährt, ist nicht wirklich ein Auto.
Aquamail hat bei mir einige Emails als „versendet“ gemeldet, das jedoch nicht getan und dafür die Nachricht komplett verschwinden lassen. Das kam erst nach und nach ans Licht.
Somit leider „nicht brauchbar“.
Response from developer
Hello vanWengade. If Aqua Mail showed a message as sent but it is missing, the first things to check are the Outbox in Aqua Mail and the Sent folder in the provider’s webmail. If the message is not in webmail Sent, then it most likely was not accepted by the SMTP server, or the account’s sent-copy mapping is wrong. Please check the account’s outgoing settings in Aqua Mail and confirm the correct SMTP server, port, security, and login are being used. Also check that the Sent folder is correctly assigned for that account. If this is a POP3 account, sent messages are not synced from the server the same way as IMAP, so behavior can differ. For more support, please contact us at support@aqua-mail.com
Very disappointing
Response from developer
Hello StandardBrooks. We’re sorry to hear that, and we understand your frustration. Thank you for giving the app a try and for your long-time use of the Android version. We appreciate the feedback, especially regarding pricing and your overall experience, and we’ll make sure it is noted. If there is one specific issue that made the experience especially disappointing, feel free to share it and we can try to help.
