Embody User Reviews

Top reviews

Don’t get!!

It is absolutely impossible to get ahold of anyone to cancel your subscription. I sent numerous emails to their support email listed on the website and app and no response.

Scam

I have emailed support twice and no response. I need to cancel my subscription

Exercise

Great

UNAUTHORIZED CHARGE

I paid for a 4 week trail and it was terrible; didn’t even do it for the whole 4 weeks. Just noticed a $38.95 charge from Embody in my bank account.

Response from developer

Dear customer, we’re sorry to hear that the experience didn’t meet your expectations. Please reach out to our support team at support@startembody.com with your account details, and we’ll gladly review your subscription and help clarify the charge.

Worst app

I have canceled the account membership during the free trial period and they keep charging my card. The worst and most inconvenient app.

Response from developer

We’re sorry for the frustration this has caused. If a subscription was cancelled before the trial ended, there should not be any future charges. We’d like to look into what happened and help resolve this for you. Please contact our support team at support@startembody.com with your account details so we can review your subscription history.

Customer Seevice

Maybe not the best app but the best customer service in the game.

Response from developer

We truly appreciate your feedback and are happy to hear that our support team provided a positive experience. We’re always working to improve the app, and your feedback helps us make Embody better.

Scam

Need to cancel subscription but nobody is responding back.

Response from developer

Dear customer, we’re sorry you had trouble getting a response. We understand how important it is to receive timely support, especially when it comes to subscriptions. Please send your account details to support@startembody.com, and our team will review your request and assist with the cancellation process.

SCAMM🚩

i cancelled my subscription, and it’s STILL trying to charge me.

Response from developer

We’re sorry for the inconvenience and understand how frustrating it can be to see charges after cancellation. We’d be happy to look into this for you and check your subscription status. Please contact our support team at support@startembody.com with the email address linked to your account so we can investigate and help resolve the issue.

Beware of getting charged

Difficult to cancel charges, which came up hidden in apple wallet.

Response from developer

Dear customer, thank you for sharing your feedback. We’re sorry to hear that you had difficulty managing your subscription. Please reach out to us at support@startembody.com with your account details, and we’ll assist you as quickly as possible.

Good experience

I had a good experience with the app and had no issues and the cancellation process.

Response from developer

Dear customer, thanks so much for sharing your experience! We're glad to hear that both the app and the cancellation process worked well for you.

Impossible to cancel!!

I tried it and gave it the benefit of the doubt and it was decent workouts but when I tried to cancel, I could not. I ended my subscription and even deleted my account entirely but somehow I keep getting charged every month. I’m about to just change my card. I emailed their support multiple times and not one single response.
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Response from developer

Hello, We’re sorry for the frustration. Please note that you can always contact our support team directly through the app settings, and we’ll be happy to help you with subscription cancellation or any billing concerns.

Scam do not buy

This company will continue to charge your card, and not provide services, I am now disputing with my bank
They don’t answer the phone they don’t answer emails. If you downloaded the app change your bank info right now.
Dispute charges with the bank so they can be shut down asap. They have been charging my account without my knowledge for months.
And I better not get a stupid reply like the rest of these. I will make sure everyone knows what a scam you are
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Response from developer

Hello, We’re sorry to hear about your experience. Please note that our support team is always available, and we’ll be happy to assist with any subscription or billing issues and help resolve the situation as quickly as possible.

Racket!! Do not download

Horrible to cancel and keep charging

Response from developer

Hi, thank you for reaching out! Please get in touch with our support team at support@startembody.com, and we'll get your subscription cancelled right away.

Cancel this

How to cancel?

Response from developer

Hi, thank you for reaching out! Please get in touch with our support team at support@startembody.com, and we'll get your subscription cancelled right away.

Can’t Cancel! Don’t Fall for this Scam!

I’ve tried emailing their support multiple times to cancel and just got charged again! I’m now going to have to fight the charge with my credit card company! I should have read the reviews first! Such an inconvenience and scam!

Response from developer

Hi Jennn119, we're truly sorry for the frustration this has caused. Please reach out to our support team at support@startembody.com, and we'll make sure your subscription is cancelled and the situation is resolved as quickly as possible.

Good & Bad

Great App for what you need it for. But don’t try to cancel the subscription you can’t. I’ve emailed them to cancel my subscription was told they would and they are still charging my card.

Response from developer

Hi Wary3, thank you for the kind words about the app! We're very sorry to hear your cancellation wasn't processed as promised. Please don't hesitate to contact our support team at support@startembody.com if you need any further assistance.

Impossible to cancel

I also had a very difficult time trying to cancel this subscription. It was not found anywhere under my subscriptions nor was it on the app. There was no option to cancel. Currently, they charged me again and I am hoping someone will email me back so I can cancel it. Def do not recommend this app and it was not that great of exercises anyways . Total scam.
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Response from developer

Hello, thank you for your feedback. We’re sorry to hear about your experience. This is not the standard we aim to provide. If you’re having trouble with your subscription or have been charged again, please contact our support team at support@startembody.com using the email linked to your account, and we’ll review your case as soon as possible. The Embody Team.

Impossible to Cancel

This app wasn’t what it made you think it was. I tried canceling prior to being charged and it was absolutely impossible. You can’t cancel in the app or via Apple subscriptions. I finally found through a review to email to cancel. I requested a refund and a cancellation so hopefully they are able to do that. Do not get this app.
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Response from developer

Hello, thank you for sharing your experience. We’re very sorry to hear about the frustration you encountered. That’s certainly not the experience we want for our users. We take concerns about subscriptions and cancellations seriously, and our team is always ready to help resolve any issues as quickly as possible. The Embody Team.

Waste app

Fraud app with not working workouts and takes money from customers and no refund after that.Need to erase such apps from App Store.

Response from developer

Hello, thank you for your feedback. We’re sorry to hear about your experience. Our team is continuously working to ensure everything runs smoothly and to improve the app for our customers. If you have any issues or questions, please contact our support team at support@startembody.com - we’re always happy to help. The Embody Team.

Cancel services

No way to cancel. I was advised to go to my Apple ID subscription and cancel from there however it’s not there to cancel.

I was charged for a membership I can’t unsubscribe too.

Response from developer

Hello, and thank you for taking the time to share your experience. We’re very sorry to hear about the trouble you’ve had with canceling your subscription and for the frustration this caused. If you’re having any difficulty managing or canceling your subscription, we kindly recommend reaching out to our support team directly at support@startembody.com. Please include the email associated with your account, and our team will be happy to help you. Thank you for letting us know, and we appreciate your patience. The Embody Team.