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Not Recommended
I trust this message finds you well. I’m writing to share my feedback on the Emeritus app, which I accessed through the ISB Leadership with AI program.
While the content is commendable, I’ve encountered several challenges that have impacted my overall experience:
1. App Crashes: The app consistently crashes, affecting the fluidity of usage.
2. Lesson Stalling: Initiating a lesson often leads to the app getting stuck at various chapters, hindering a smooth learning experience.
3. Offline Access: The absence of an offline download feature limits accessibility, especially in areas with unreliable internet connections.
Despite repeated attempts, the user interface (UI) experience remains unsatisfactory. I appreciate your attention to these concerns and look forward to improvements that can enhance the overall usability of the Emeritus app.
Thank you for your understanding.
Back handed motive.
I am not going yo share your content unless I wanted to. Stop asking. Let the video play. Really annoying!
Other app has better usability.
Good quality content and app, some improvements needed
1) ability to select and add courses and books to list, such “My courses” or “My campus” so if you like something f you can add it and then come back to it later. The only way to keep track is to start a course
2) interesting webinar are put on but is there a way that people register can then listen / watch recording or explore them from webinar directory?
Response from developer
Dear User, Thank you for taking the time to share your feedback. Here's a quick update on your suggestions: 1. The feature to be able to add books/videos to "My List" is under the development phase and it should be up & running by next week. 2. Currently, the webinar recordings are not sharable. However, we have communicated this suggestion to the relevant team to take the same into consideration. Can you please write to us at insightsupport@emeritus.org so that our team can share the live webinar insights/briefs with you over email?
Why don’t you mention that…
Then to play anything I have to subscribe and pay $99.
I’m not saying that I wouldn’t pay $99 or it’s not worth it but why make me register first.
Don’t make it free to download and app rest to have free use when it doesn’t. Mention the subscription.
I don’t know if I would like the app or not and I’m not paying $99 to test it.
Fake promises
Love the service, but hate the app in ipad
Great content
Super App
App is good but having frequent tech issues
When I changed my Apple ID password and the app stopped working getting error code 1011
In portal I could log in but asks me to subscribe again.
The content of the product is good but customer care and support and tech issues are frustrating.
Is there a customer care number? Can someone respond quickly please?
Poor app
No one calls guides from customer relations in your team . They have sent 20 e-mail but no solutions.
2) Poor app , it hangs , not user friendly. Sound & pause after 1-2 mints content is not desirable.
after one play , auto play is not putting others on play.
I think you app has lot to learn from blink .
It’s good that I took only 1 month subscription. Won’t continue.
Regards
Puneet
+919925028537
App doesn’t run smooth
Wow! Wow!
Wrong communication. Nothing is free.
Through one of the FB ads it was mentioned that the book reviews are free of cost and hence it was installed immediately as the call to action from the ad.
Upon installation one gets to know nothing is free here..
WHY DECEIVE PEOPLE WITH ERRONEOUS AD COMMUNICATIONS???
You may have a good content, but then say it that its a paid membership driven readings!!
PLEASE LOOK INTO YOUR DIGITAL AD CAMPAIGNS AND STOP DECEIVING
