Bad customer service
I felt dismissed. Never being so disappointed with customer service. They didn’t listen and brushed me off. I feel cheated. I was with Emily Skye team for very long time and when I cancelled my subscription I didn’t receive confirmation (my fault that I didn’t follow up) and then for next 2 years I was charged for that subscription. I didn’t even receive emails with that payment is coming due then at least I would be aware of it and try to cancel again. Now I got charged for it again for service that I didn’t use for last 2 years and I can’t get even get my money back. I contacted them on the day I was charged hoping they will return it, but no. When u cancelling your subscription make sure it is in fact cancelled. Very disappointing.
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Mmartucha1980
Scammers
I have been trying to cancel a subscription with these guys for the last two weeks and they tell me my account doesn’t exist, despite sending several proof screenshots! They keep taking payments out of my account weekly, even though my subscription was supposed to be monthly
They are gaslighting me in every support message and not being helpful at all I would not waste your money here. They will definitely just keep taking money out over and over again and you will not get a refund. Don’t waste your money on this app. They make it impossible to cancel!!
They are gaslighting me in every support message and not being helpful at all I would not waste your money here. They will definitely just keep taking money out over and over again and you will not get a refund. Don’t waste your money on this app. They make it impossible to cancel!!
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SSheeWolfe
Problem
I am trying to download the app but every time I try to make an account and finish it it doesn’t work . Every time I click restore purchase it doesn’t work
Cchedud3
Great Content, Bad App Experience
I really love Emily Skye’s content for fitness and nutrition, especially for pregnancy and postpartum. I’m 3/3 using these plans to stay fit before and after giving lbirth to my babes and have used the normal workouts between kids too. They’re all fabulous. And I’ve also found some of my favorite recipes on here. However the app experience has been going downhill. It’s progressively gotten more glitchy and I’m often having to close the app and reopen it to get things to work again. I can hardly ever cross meals off on my planner which isn’t really the biggest deal ever but does really aggravate me. (I’m a big checklist person) The content is good enough that I still pay for the app and have no plans to quit using it unless it truly becomes unusable but I do wish the experience were smoother.
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BBrenna794
Unreliable
I have used this program several years because I liked the recipes & the workouts were good but the app frequently freezes or has issues but with the latest”update” they did, it won’t work at all for the conveniences you pay for like making your shopping lists & it won’t change measurement conversions from metric so I have to manually do the conversions. No help when reaching out to site for a fix.
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##magoo
