Empay UAE User Reviews

Empay UAE
Empay UAE
The Emirates Payment Services LLC

Top reviews

Credit card are not accepting

I dont know whats the issue with this app
I am trying to pay my kids school fees for the past few days.
I am trying do with my cards
Its not accepting
I tried with two cards that is also not accepting
Now i have to go to the school and pay the fees
Dont know whats the issue

Worst app ever seen

Useless app. Not even working at the sign up stage as it gives ‘request timed out’ error message all the time. I tried reinstalling about 10 times but still gives the same error.

I experienced that this app drains the phone battery a lot while it opened. in 3 minutes my battery got drained about 13 percent.

I recommend not to use this app as it is not that comfortable as what is described about this app in website.
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Worst App

App does not allow to login says accnt inactive and ask to contact customer care, customer care contact not easily accesible, if we contact customer care nobody turning up.

Customer service not responding

I’m trying to contact customer service team but no one answer my phone calls

Low Top up limit

Only AED 1000 top up through your debit/ credit card is allowed for a month and nobody on their help line knows when and how this limit can be increased!

Login

I cant even make an account because my number dont start with 5

Amazing app for payments

Very useful app with so many payment Options. The app has improved a lot from before!!!

It’s secured

It’s secured and I feel more more comfortable to use Empay instead my debit card directly. Food orders the service is good received a call from customer service emapy they were following up with me till the order delivered.

Useless

Apps keep freezing and takes very long to load.
At the time you need to use the app it doesnt work even i am using iPhone 13 Pro that has a high performance.

Unable to log in

Unable to log in after changed the pin

Unable to login

Hi for the last two days i am unable to login to this app. I am not sure whether it happened after the update. Request you to please check and resolve the issue.

Marwan Shakeel

Awesome application I’ve ever used and the discounts and offers are amazing 🤩

Salik fines not working.

Empay app is not at all working for anything. The team does not have the ability to understand the problem. So fixing the problem is still a long journey. Pls hire people who understand the customer issues and resolve the same. Developing a app and releasing is not a big deal. Sustaining is something needs to be worked on….
Anyways I want me balance money back. ASAP.
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Worst

One of the worst app that I have ever installed. From the day i installed the app it shows something went wrong and till now after a lots of complaints shows the same after creating the account

Worst app with worst experience

Ordered food through this app. And ended up in clouds. No way to track the order or later things after placing order. No confirmation messages or nothing. We have to wait until the driver come. If he come. He come. If not. What should we do???!!!!!!!!!!!

superb

I love the monthly promotions that Empay offer ? very happy with the app and customer service

best app ever

This is the best app ever Best customer service they are so helpful Seriously empay makes all in one tap very simple with one click and u got all the payment services while ur staying at home I used to top up my nol card and for now everyday am ordering food and enjoying food for 10 dirhams? . Love you empay
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10/10 Empay

I have been using this app for almost 2 months now and I love that I can pay my DEWA bill, E-Life and Du bill all at once.

Stupid App

Never ever try this app even if it gives promotional offer. There is no such a stupid food delivery app in the UAE with lots and lots of bugs and no filtration to choose restuarant. It shows all restuarant in dubai even 35km away! And most of the restuarant in 10km range shows doesn’t deliver to the location! Lots of crash and bugs. Just tried 10AED meals and nothing works out!
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Excellent service!

Dont know why people is saying this app is bad. It was my first time everything was smooth, trust me thier offers are better than talabat & zomato. 100% recommend this app