Slow and old fashion and hanging app
Response from developer
Hi Badr, thank you for reaching out to us. As we cannot send a private message on the Apple App store, request you to write to us at mobilebankingdev@emiratesnbd.com from your registered email address and mention reference number DBA-00108 in the email subject. We hear you and we really want you to have a positive experience with us.
Not at same level of Saudi banks
Poor Bank App
التطبيق يحتاج تطوير اكثر
Response from developer
مرحبًا، ملاحظاتك مهمة وتساعدنا على تحسين خدماتنا. نود معرفة المزيد عن تجربتك. يرجى الكتابة إلينا على البريد الإلكتروني mobilebankingdev@emiratesnbd.com من بريدك الإلكتروني المسجل لكي نتمكن من معالجة استفساراتك. يرجى ذكر رقم المرجع هذا DBA-00084 في موضوع بريدك الإلكتروني.
Extremely Outdated Banking
The app is very slow, not user-friendly, and lacks flexibility in performing even basic banking tasks. Simple processes take longer than they should, and the overall navigation feels clunky and poorly optimized.
In today’s digital banking environment, customers expect speed, efficiency, and smart features. Unfortunately, this app falls far behind competitors in terms of performance and innovation.
I truly hope the bank invests in a major upgrade because the current experience does not reflect the standards expected from a modern financial institution.
Response from developer
Hi Aljarah, we are sorry that your experience with us has been less than satisfactory. We would like to help change that. Please write to us at mobilebankingdev@emiratesnbd.com from your registered email address and our team will respond to you immediately. Kindly mention this reference DBA-00067 in the subject of your email.






