Amazing app
ENBD new app is super efficient and easy to navigate without having any issues. Im loving it
Pain in the back
Amount due is AED0.34.
Notification and Messaging terrible
No way to get help. No proper notifications. No proper response to messages. Only more than a week later some message and then days to reply.
poor service
hardly respond to customers
Customer
Thank for a prompt service
Mr William Allison
Best by Miles
Legal officer
☺️
Incompetent staff
Keep getting call backs from staff that can’t answer the questions
Online banking
Easy!
Mobile No. Update Still Unresolved
It’s been over three months, and Emirates NBD still hasn’t updated the mobile number on my supplementary credit card despite multiple follow-ups and submission of all required documents. The primary cardholder even visited a branch in person. Because my old number is inactive, I can’t receive OTPs, making the card unusable. A simple mobile number update should not take this long. Very disappointing customer service!
Show more
Credit card balance is slow
The credit card balance is unreliable. I pay on my card once a week. Twice in 2 months I’ve overpaid due to the bank not maintaining a properly up to date balance. Some times it takes 3 weeks for a payment to show in the balance presented by the app.
ozeias da silva
The best bank and services
Great service
5 star treatment
ENBD X NICE PROGRAM BANKING
I’m using two years ago very nice bank and service
Regular user
I am still enjoying this banking app a lot. Thought has gone into it, in order to streamline tasks and make it a more enjoyable facility. Thanks
Great
Best service across all banks in UAE
Card security breach
I have lived in uae all my life and consistently across the years. Worst bank in UAE in terms of customer support, my old card data is leaked to hackers and they cannot stop it. Declined fraud charges every month on closed accounts. Many others complain about the same. Poor deals, hungry for fees, none of the systems work , everything crashes and they don’t keep promises on dates, lots of delays. Very good at cheating customer and wasting your time. Use another bank like ADCB or WIO
Show more
Getting worse
Just a relentless stream of product pushing, offers and loans/credit plugging. It’s getting harder to wade through the sale junk and navigate to useful services
Irritating push advertising
Hugely frustrating every time the app opens one has to be bombarded with advertising! A waste of valuable time and a real
Issue with the app as no option to turn off. A serious reason to consider changing banks!
Issue with the app as no option to turn off. A serious reason to consider changing banks!
Annoying
Frustrated by the offers that are pushed every time you log in. Unwanted and unwelcome
