Won’t sign in
I cannot sign in, even using biometrics. The “gear” continues to spin.
Pointless App
Ridiculous that you can’t make a payment through the app. Really no point in downloading it unless you just want to view your account. You have to sign in on an actual browser to be able to sign in and make a payment. Seems pointless to even have an app. Might as well just create a bookmark in your browser and sign in through there, makes it easier.
App that takes up space on your phone for really no reason because you will have to use your browser anyways.
App that takes up space on your phone for really no reason because you will have to use your browser anyways.
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Wont load
It used to work. Now when i try to open the app, i get the prompt that a new version is available. It goes to the app store, but no new update to download. I go and attempt to open the app, same. It cycles back. I restarted the phone, i have a stable connection. I tried both while connected to my home wifi and also on my data. Same result.
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Can’t Sign In
Worked great for a few months, now I can’t sign in. Says it needs to be updated when it already has been. Have to use the website instead.
Keeps saying update
I deleted the app and reinstalled. It keeps saying update the app when there’s no update in App Store
Terrible
The app won't open and demands an update; even after uninstalling and redownloading it, it still asks for an update—it's acting like a complete moron.
Needs more work
The app does not pass do anything once you press the Update button
Not perfect
Hardly works at first try. Most of the time gives error message.
New app update gives error
The new app update gives error right after app login and launching the app. The previous version of the app worked just fine. The web browser does work for me so I know it’s the app issue
Can’t log in
What’s the point of having an app if it don’t work.
Dreadful
1 star is more than I’d give but it seems to be the minimum option. No access to my account, anywhere!
Doesn’t work after login
After logging in and doing Okta MFA it gives me an error that it can’t display my account.
Keeps going downhill
New update included face ID ( wow!) However, upon login app displays Error. Attempt to display bill also shows error (“try again later”) in a ghost font. I think Enbridge is not a poor company so no reason for such a fiasco with the app in the digital age.
Doesn’t work anymore
This app used to work great. Now it’s just a spinning wheel and I can no longer sign in.
Does even work
Can’t even type in my account number to view my bill
Unbelievable.. really bad app
Enbridge making hundreds of million $$$ and this app won’t even let you sign in… whoever in charge in this App department needs to be replaced or FIRE
Terrible App
Bad app
Absolute waste of time junk
Won’t even let me sign in. It just gives you the spinning wheel forever.
Borked
The app used to work fine. But lately it hasn’t done anything after signing in, and now it has my account as inactive yet if I go to the website, there’s no problem logging in.
Won’t Work
Cannot sign in, the app just won’t work.
