Not satisfied
It’s not possible to add a second patient to the app (a child or a senior). Notifications about newly available appointments don’t work, every time I open one of them, it’s not there, even when I do it instantly.
Waiting lists don’t work
Every time I get a notification about an available appointment from my waiting list, after 0.05 sec I log in to the app, the appointment is already unavailable. It’s physically impossible that someone already made an appointment. What’s the point of this feature if it doesn’t work?
Horrible service levels to an extend that it is unbearable
Horrible service levels to an extend that it is unbearable. Don’t respond calls, hang up when you say you speak English - despite that you pick English and have English profile.
An avg of 40 plus calls to get through to set one appointment.
And if you pick call back - they might call you back. But they don’t let it ring once - but it counts as returned.
If this service was offered in any modern country they would be out of business within days
An avg of 40 plus calls to get through to set one appointment.
And if you pick call back - they might call you back. But they don’t let it ring once - but it counts as returned.
If this service was offered in any modern country they would be out of business within days
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Scheduling is convenient but the waitlist function is misleading
Very convenient to schedule appointments and pay.
The waitlist function though leaves a lot to admire. I got a notification that a spot opened and clicked it literally a few seconds after only to get a note saying it was already booked. Had this experience multiple times already.
The waitlist function though leaves a lot to admire. I got a notification that a spot opened and clicked it literally a few seconds after only to get a note saying it was already booked. Had this experience multiple times already.
Eccellente
Professionalità altissima
