Needs major help
You would think the app would be better that the website but that is not the case. The old version worked better but this one is mostly useless
Why
Expected much more from this app since the image is in the App Store show individual appliances and what they’re drawing however, the device doesn’t seem to have any ability to see any of this seems like a waste of $99 to me
Not a Good App
Why so different than the website display?
Why no realtime cumulative daily power usage like website?
Why no indication of $Cost per KWh or total $ per day, like website?
Why no realtime cumulative daily power usage like website?
Why no indication of $Cost per KWh or total $ per day, like website?
The company will NOT update the app
I thought that Rainforest would update this App but after emailing them month after month for a year, I give up! You have to log in each time you use the app. The data is not useful. The old Rainforest 200 provided your actual Electricity Smart Meter reading 24/7 but the new Eagle 3 does not. The Rainforest team will not listen to my cries to include this functionality which would make the device worthwhile because you could read your Smart meter aware you are using your phone app. However, they will not listen to the Voice of the Customer!! Therefore, I have no faith in this company. Bad Bad!
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Annoying Sign in Requirement
The app works fine, but why do I have to sign in every time? This information is not secret and can be shared with everyone… here the security component is tighter than most other apps… please remove this requirement…
Update destroyed it
It used to be good but an update ruined it. It no longer saves London information so you have to re-login every time you run it or even just switch away from the app for a moment and it gets sent to the background. And there's no option to see the password so you'll keep making mistakes (or have to use an insecure one). It also doesn't work to add devices anymore, and the device edit function doesn't work and none of the devices will connect anymore. WTH did they push an update to DESTROY it when it was just fine?!?!?! 🤨😠
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Really awful app
This app is really terrible. I couldn’t create an account or add a device with the app because the fields didn’t work properly. After I created an account and added a device using the website, I could kind of use the app… But I have to sign in every time, it doesn’t work with my password manager, and the app doesn’t always display or save various settings properly. All I can say is thank goodness I only bought the EAGLE 3 to hook up to Home Assistant. If I had to actually use the app from Rainforest, I think I might go insane.
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Will Not Stay Logged In
This company hypes it ability to monitor your energy in realtime yet you have to log in every time you launch the app. Please fix this issue ASAP.
very weak data visualization
The graphs and data displays this app provides are almost completely unworkable. They offer different timescales -- the day, the week, the month -- but rather than feature sliding windows ("your past month's energy use") they have fixed windows with hard reset dates ("your energy use since the 1st of the month", or "since monday"), so average case HALF of the data view is empty (because on average you're halfway through the fixed window) and worst case ALL of it is empty (because you're looking on a Monday). In addition, the data and numbers present in the app do not agree with the data and numbers visible at the same time on the web portal. This gives you very low confidence you are actually getting accurate information about your energy consumption!
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Update the app
Rainforest need to update the app constantly need to sign in and it does not update the graph if you leave it running in background specially live one this is with there latest device eagle 3
Version five update has destroyed all features
No longer saves credentials, no longer displays current energy usage total, no longer displays graphs. App is completely unusable with my rainforest. Eagle three.
What happened?
I’m having to log in EVERY TIME I access the app. This needs to be fixed
Where did the function go??
Latest update removed the option to save credentials, requiring me to enter my username and password every time I launch the app.
An APP not updated in TWO years!
What is wrong with Rainforest Automation? I had the Eagle 200 which showed my current Smart Meter reading at anytime. But they terminated the CLOUD for this device and switched to EAGLE 3. The last time according to version history that the new Energy Vue app was updated is two years ago? I have asked for SIX Months to update the app to include my current SmartMeter reading but they have NOT done it as of September 20, 2023. What kind of company does NOT update there app’s constantly to improve their product?
I am very disappointed with the Rainforest team!
I would like to hear from other users.
I am very disappointed with the Rainforest team!
I would like to hear from other users.
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Don’t buy if you plan on using that app.
I bought an Eagle 3 to integrate with home assistant, so I don’t have to use that app. That app is beyond bad and if you plan on using that app to monitor your consumption, just don’t.
Why it’s bad? Well the text is not fitting correctly on the screen and is half cut, graph take forever to load and you can zoom in/out on them. And yea it doesn’t play well with newer iPhone (dynamic island is hiding text for example).
Why it’s bad? Well the text is not fitting correctly on the screen and is half cut, graph take forever to load and you can zoom in/out on them. And yea it doesn’t play well with newer iPhone (dynamic island is hiding text for example).
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Just thrown together app
Wow, what a crappy app! Very very rough and unpolished app, weirdly put together. The navigation back button often does not work and the only way to return to the main menu is exit app and restart. Man what a junker! Glad there is home assistant to see this data in a much better way.
can't get past login
my credentials works on the rainforest website and I get power updates from my rainforest devices via the webportal - no matter what I do however the name/password that work on the rainforest website will NOT allow me to login via this app.
not sure how to fix it and customer support was no help
app does not work at all for me.
not sure how to fix it and customer support was no help
app does not work at all for me.
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Necessary functionality marred by poor interface
I want to like this app I really do. The interface could be so much better. They don’t even allow you to view the app in landscape mode.
Great energy tracker
I can finally have better control of my energy usage with the data that this app provides in real time
Awesome new features
So glad that BC Hydro lets us connect and control smart devices! The app provides monitoring of my smart plugs and lets me schedule actions, as well as control my peak demand.
