App keeps failing
I can not tell you how many times I have literally had to “ redownload “ this app! I have lost it yet again and when you hit the support bar the site is not found!!!! I’m so sick of the lack of service you don’t get after buying this product. I have done everything to be able to sync my watch to app but it fails every time has this company folded or shut down this app??? Any knowledge would be appreciated!!!
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Terrible product.
I was forced to purchase this band for a PE course for West Virginia University, which first of all is a waste of money since I already have an Apple Watch that perfectly tracks all my movements and workouts. But the school requires a Movband, so I got one. Not only did I have to buy the band but I had to buy a license for it as well, which is absolutely ridiculous. I bought the license and the company charged me twice for it, so naturally I emailed to get a refund because I did not need two licenses. I reached out multiple different ways, on multiple occasions, and NEVER received a response back. Very unprofessional of this company to not respond back at all. Moving on from the company not responding, the app is awful. Everyday I am supposed to sync my data for the class, and often times I will go to the app and it has logged me out. This didn’t start happening until a few weeks into owning the band. The app is also very slow to connect and takes forever to sync. I definitely do not recommend this product and I really wish it wasn’t mandatory for WVU, PE courses.
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Horrible app
I don’t get why universities require this app. This app has so many problems they need to fix and there are so many better apps to be using. I would not recommend this app, they don’t even have a support team number. The only way to contact them is by email and you’d be lucky enough if they even respond to you. Good luck to anyone who’s required to use this for school and God speed to your grade.
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The best
This app helped me with so many things!
This app is one of the worst I have ever used
I have to use this for a class and it’s the majority portion of the grade but the app just doesn’t work a lot of the time. For a whole week the app crashed every time I opened it and would not sync. For a company based for schools it does a terrible job. The worst part is that when contacting cutover service they took over 4 days to respond and when they did, they consistently responded at the end of the day. Meaning that whenever I was following their instructions and trying to fix the issue they stopped responding at the end of the business day and never on the weekend. This app is unreliable and the the company is unresponsive and not a responsible producer. I would not recommend this product or app and would highly suggest petitioning your school to use a different company. This was the worst tech experience I have ever had.
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